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Paper

Understanding Urban Commercial Vehicle Driver Behaviors and Decision Making

 
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Publication:  Transportation Research Record: Journal of the Transportation Research Board
Volume: 2675 (9)
Publication Date: 2021
Summary:

As e-commerce and urban deliveries spike, cities grapple with managing urban freight more actively. To manage urban deliveries effectively, city planners and policy makers need to better understand driver behaviors and the challenges they experience in making deliveries. In this study, we collected data on commercial vehicle (CV) driver behaviors by performing ridealongs with various logistics carriers. Ridealongs were performed in Seattle, Washington, covering a range of vehicles (cars, vans, and trucks), goods (parcels, mail, beverages, and printed materials), and customer types (residential, office, large and small retail). Observers collected qualitative observations and quantitative data on trip and dwell times, while also tracking vehicles with global positioning system devices.

The results showed that, on average, urban CVs spent 80% of their daily operating time parked. The study also found that, unlike the common belief, drivers (especially those operating heavier vehicles) parked in authorized parking locations, with less than 5% of stops occurring in the travel lane. Dwell times associated with authorized parking locations were significantly longer than those of other parking locations, and mail and heavy goods deliveries generally had longer dwell times. We also identified three main criteria CV drivers used for choosing a parking location: avoiding unsafe maneuvers, minimizing conflicts with other users of the road, and competition with other commercial drivers. The results provide estimates for trip times, dwell times, and parking choice types, as well as insights into why those decisions are made and the factors affecting driver choices.

In recent years, cities have changed their approach toward managing urban freight vehicles. Passive regulations, such as limiting delivery vehicles’ road and curb use to given time windows or areas (1), have been replaced by active management through designing policies for deploying more commercial vehicle (CV) load zones, pay-per-use load zone pricing, curb reservations, and parking information systems.

The goal is to reduce the negative externalities produced by urban freight vehicles, such as noise and emissions, traffic congestion, and unauthorized parking while guaranteeing goods flow in dense urban areas. To accomplish this goal, planners need to have an understanding of the fundamental parking decision-making process and behaviors of CV drivers.

Two main difficulties are encountered when CV driver behaviors are analyzed. First, freight movement in urban areas is a very heterogeneous phenomenon. Drivers face numerous challenges and have to adopt different travel and parking behaviors to navigate the complex urban network and perform deliveries and pick-ups. Therefore, researchers and policymakers find it harder to identify common behaviors and responses to policy actions for freight vehicles than for passenger vehicles. Second, there is a lack of available data. Most data on CV movements are collected by private carriers, who use them to make business decisions and therefore rarely release them to the public (2). Lack of data results in a lack of fundamental knowledge of the urban freight system, inhibiting policy makers’ ability to make data-driven decisions (3).

The urban freight literature discusses research that has employed various data collection techniques to study CV driver behaviors. Cherrett et al. reviewed 30 UK surveys on urban delivery activity and performed empirical analyses on delivery rates, time-of-day choice, types of vehicles used to perform deliveries, and dwell time distribution, among others. The surveys reviewed were mostly establishment-based, capturing driver behaviors at specific locations and times of the day. Allen et al. (5) performed a more comprehensive investigation, reviewing different survey techniques used to study urban freight activities, including driver surveys, field observations, vehicle trip diaries, and global positioning system (GPS) traces.

Driver surveys collect data on driver activities and are usually performed through in-person interviews with drivers outside their working hours or at roadside at specific locations. In-person interviews provide valuable insights into driver choices and decisions but are often limited by the locations at which the interviews occur or might not reflect actual choices because they are done outside the driver work context. Vehicle trip diaries involve drivers recording their daily activities while field observations entail observing driver activities at specific locations and establishments; neither collects insights into the challenges that drivers face during their trips and how they make certain decisions.

The same limitations hold true for data collected through GPS traces. Allen et al. (5) mentioned the collection of travel diaries by surveyors traveling in vehicles with drivers performing deliveries and pick-ups as another data collection technique that could provide useful insights into how deliveries/pick-ups are performed. However, they acknowledged that collecting this type of data is cumbersome because of the difficulty of obtaining permission from carriers and the large effort needed to coordinate data collection.

This study aims to fill that gap by collecting data on driver decision-making behaviors through observations made while riding along with CV drivers. A systematic approach was taken to observe and collect data on last-mile deliveries, combining both qualitative observations and quantitative data from GPS traces. The ridealongs were performed with various delivery companies in Seattle, Washington, covering a range of vehicle types (cars, vans, and trucks), goods types (parcels, mail, beverages, and printed materials), and customer types (residential, office, large and small retail).

The data collected will not only add to the existing literature by providing estimates of trip times, parking choice types, time and distance spent cruising for parking, and parking dwell times but will also provide insights into why those decisions are made and the factors affecting driver choices. The objectives of this study are to provide a better understanding of CV driver behaviors and to identify common and unique challenges they experience in performing the last mile. These findings will help city planners, policy makers, and delivery companies work together better to address those challenges and improve urban delivery efficiency.

The next section of this paper describes the relevant literature on empirical urban freight behavior studies. The following section then introduces the ridealongs performed and the data collection methods employed. Next, analysis of the data and qualitative observations from the ridealongs are described, and the results are discussed in five overarching categories: the time spent in and out of the vehicle, parking location choice, the reasons behind those choices, parking cruising time, and factors affecting dwell time.

Recommended Citation:
Dalla Chiara, G., Krutein, K. F., Ranjbari, A., & Goodchild, A. (2021). Understanding Urban Commercial Vehicle Driver Behaviors and Decision Making. Transportation Research Record: Journal of the Transportation Research Board, 036119812110035. https://doi.org/10.1177/03611981211003575.
Report

Cargo E-Bike Delivery Pilot Test in Seattle

 
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Publication Date: 2020
Summary:

This study performed an empirical analysis to evaluate the implementation of a cargo e-bike delivery system pilot tested by the United Parcel Service, Inc. (UPS) in Seattle, Washington. During the pilot, a cargo e-bike with a removable cargo container was used to perform last-mile deliveries in downtown Seattle. Cargo containers were pre-loaded daily at the UPS Seattle depot and loaded onto a trailer, which was then carried to a parking lot in downtown.

Data were obtained for two study phases. In the “before-pilot” phase, data were obtained from truck routes that operated in the same areas where the cargo e-bike was proposed to operate. In the “pilot” phase, data were obtained from the cargo e-bike route and from the truck routes that simultaneously delivered in the same neighborhoods. Data were subsequently analyzed to assess the performance of the cargo e-bike system versus the traditional truck-only delivery system.

The study first analyzed data from the before-pilot phase to characterize truck delivery activity. Analysis focused on three metrics: time spent cruising for parking, delivery distance, and dwell time. The following findings were reported:

  • On average, a truck driver spent about 2 minutes cruising for parking for each delivery trip, which represented 28 percent of total trip time. On average, a driver spent about 50 minutes a day cruising for parking.
  • Most of the deliveries performed were about 30 meters (98 feet) from the vehicle stop location, which is less than the length of an average blockface in downtown Seattle (100 meters, 328 feet). Only 10 percent of deliveries were more 100 meters away from the vehicle stop location.
  • Most truck dwell times were around 5 minutes. However, the dwell time distribution was right-skewed, with a median dwell time of 17.5 minutes.

Three other metrics were evaluated for both the before-pilot and the pilot study phases: delivery area, number of delivery locations, and number of packages delivered and failed first delivery rate. The following results were obtained:

  • A comparison of the delivery areas of the trucks and the cargo e-bike before and after the pilot showed that the trucks and cargo e-bike delivered approximately in the same geographic areas, with no significant changes in the trucks’ delivery areas before and during the pilot.
  • The number of establishments the cargo e-bike delivered to in a single tour during the pilot phase was found to be 31 percent of the number of delivery locations visited, on average, by a truck in a single tour during the before-pilot phase, and 28 percent during the pilot phase.
  • During the pilot, the cargo e-bike delivered on average to five establishments per hour, representing 30 percent of the establishments visited per hour by a truck in the before-pilot phase and 25 percent during the pilot.
  • During the pilot, the number of establishments the cargo e-bike delivered to increased over time, suggesting a potential for improvement in the efficiency of the cargo e-bike.
  • The cargo e-bike delivered 24 percent of the number of packages delivered by a truck during a single tour, on average, before the pilot and 20 percent during the pilot.
  • Both before and during the pilot the delivery failed rate (percentage of packages that were not delivered throughout the day) was approximately 0.8 percent. The cargo e-bike experienced a statistically significantly lower failed rate of 0.5 percent with respect to the truck fail rate, with most tours experiencing no failed first deliveries.

The above reported empirical results should be interpreted only in the light of the data obtained. Moreover, some of the results are affected by the fact that the pilot coincided with the holiday season, in which above average demand was experienced. Moreover, because the pilot lasted only one month, not enough time was given for the system to run at “full-speed.”

Recommended Citation:
Urban Freight Lab (2020). Cargo E-Bike Delivery Pilot Test in Seattle.
Paper

Do Commercial Vehicles Cruise for Parking? Empirical Evidence from Seattle

 
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Publication: Transport Policy
Volume: 97
Pages: 26-36
Publication Date: 2020
Summary:

Parking cruising is a well-known phenomenon in passenger transportation, and a significant source of congestion and pollution in urban areas. While urban commercial vehicles are known to travel longer distances and to stop more frequently than passenger vehicles, little is known about their parking cruising behavior, nor how parking infrastructure affect such behavior.

In this study we propose a simple method to quantitatively explore the parking cruising behavior of commercial vehicle drivers in urban areas using widely available GPS data, and how urban transport infrastructure impacts parking cruising times.

We apply the method to a sample of 2900 trips performed by a fleet of commercial vehicles, delivering and picking up parcels in Seattle downtown. We obtain an average estimated parking cruising time of 2.3 minutes per trip, contributing on average for 28 percent of total trip time. We also found that cruising for parking decreased as more curb-space was allocated to commercial vehicles load zones and paid parking and as more off-street parking areas were available at trip destinations, whereas it increased as more curb space was allocated to bus zone.

Recommended Citation:
Dalla Chiara, Giacomo, & Goodchild, Anne. (2020) Do Commercial Vehicles Cruise for Parking? Empirical Evidence from Seattle. Transport Policy, 97, 26-36. https://doi.org/10.1016/j.tranpol.2020.06.013
Paper

Commercial Vehicle Parking in Downtown Seattle: Insights on the Battle for the Curb

 
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Publication: Transportation Research Record: Journal of the Transportation Research Board
Publication Date: 2019
Summary:

Rapid urban growth puts pressure on local governments to rethink how they manage street curb parking. Competition for space among road users and lack of adequate infrastructure force delivery drivers either to search for vacant spaces or to park in unsuitable areas, which negatively impacts road capacity and causes inconvenience to other users of the road.

The purpose of this paper is to advance research by providing data-based insight into what is actually happening at the curb. To achieve this objective, the research team developed and implemented a data collection method to quantify the usage of curb space in the densest urban area of Seattle, Center City.

This study captures the parking behavior of commercial vehicles everywhere along the block face as well as the parking activities of all vehicles (including passenger vehicles) in commercial vehicle loading zones. Based on the empirical findings, important characteristics of Seattle’s urban freight parking operations are described, including a detailed classification of vehicle types, dwell time distribution, and choice of curb use for parking (e.g., authorized and unauthorized spaces). The relationship between land use and commercial vehicle parking operations at the curb is discussed. Seattle’s parking management initiatives will benefit from the insights into current behavior gained from this research.

Rapid urban growth, increasing demand, and higher customer expectations have amplified the challenges of urban freight movement. Finding an adequate space to park can be a major challenge in urban areas. For commercial vehicles used for freight transportation and provision of services, the lack of parking spaces and parking policies that recognize those vehicles’ unique needs can have negative impacts that affect all users of the road, particularly the drivers of these commercial vehicles (1–4).

The curb is an important part of the public right-of-way. It provides a space for vehicles to park on-street; for delivery vehicles (i.e., cargo bikes, cargo vans, and trucks), in particular, it also provides a dedicated space for the loading and unloading of goods close to destinations. Hence it is a key asset for urban freight transportation planning which local governments can administer to support delivery and collection of goods.

According to Marcucci et al. (5), the development of sustainable management policies for urban logistics should be based on site-specific data given the heterogeneity and complexity of urban freight systems. Current loading/unloading parking policies include time restrictions, duration, pricing, space management, and enforcement (6, 7). However, as Marcucci et al. pointed out after an extensive review of the literature on freight parking policy, the quantification of commercial vehicle operations on the curb to inform policy decision making is nonexistent (5). Therefore, local governments often lack data about the current usage of the curb and parking infrastructure, which is necessary to evaluate and establish these policies and therefore make well-informed decisions regarding freight planning, especially in dense, constrained urban areas.

Given the importance of the curb as an essential piece of the load/unload infrastructure, this paper investigates what is actually happening at the curb, developing an evidence-based understanding of the current use of this infrastructure. The research team developed and applied a systematic data collection method resulting in empirical findings about the usage of public parking for loading and unloading operations in the Seattle downtown area.

This research documents and analyzes the parking patterns of commercial vehicles (i.e., delivery, service, waste management, and construction vehicles) in the area around five prototype buildings located in the Center City area. The results of this research will help to develop and inform parking management initiatives.

The paper includes four sections in addition to this introduction. The second section discusses previous freight parking studies and the existing freight parking policies in cities, and explores which of these approaches are being used in Seattle. The third section proposes a data collection method to document freight-related parking operations at the curb though direct observations. The fourth section provides empirical findings from data collection in Seattle. The fifth and last section includes a discussion of the findings and concluding remarks.

Recommended Citation:
Girón-Valderrama, Gabriela del Carmen, José Luis Machado-León, and Anne Goodchild. "Commercial Vehicle Parking in Downtown Seattle: Insights on the Battle for the Curb." Transportation Research Record (2019): 0361198119849062.
Paper

Providing Curb Availability Information to Delivery Drivers Reduces Cruising for Parking

 
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Publication: Scientific Reports
Volume: (2022) 12:19355
Publication Date: 2022
Summary:

Delivery vehicle drivers are experiencing increasing challenges in finding available curb space to park in urban areas, which increases instances of cruising for parking and parking in unauthorized spaces. Policies traditionally used to reduce cruising for parking for passenger vehicles, such as parking fees and congestion pricing, are not effective at changing delivery drivers’ travel and parking behaviors.

Intelligent parking systems that use real-time curb availability information to better route and park vehicles can reduce cruising for parking, but they have never been tested for delivery vehicle drivers.

This study tested whether providing real-time curb availability information to delivery drivers reduces the travel time and distance spent cruising for parking. A curb parking information system deployed in a study area in Seattle, Wash., displayed real-time curb availabilities on a mobile app called OpenPark. A controlled experiment assigned drivers’ deliveries in the study area with and without access to OpenPark.

The data collected showed that when curb availability information was provided to drivers, their cruising for parking time significantly decreased by 27.9 percent, and their cruising distance decreased by 12.4 percent. These results demonstrate the potential for implementing intelligent parking systems to improve the efficiency of urban logistics systems.

Recommended Citation:
Dalla Chiara, G., Krutein, K.F., Ranjbari, A. et al. Providing curb availability information to delivery drivers reduces cruising for parking. Sci Rep 12, 19355 (2022). https://doi.org/10.1038/s41598-022-23987-z
Paper

How to Improve Urban Delivery Routes’ Efficiency Considering Cruising for Parking Delays

 
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Publication Date: 2022
Summary:

This paper explores the value of providing parking availability data in urban environments for commercial vehicle deliveries. The research investigated how historic cruising and parking delay data can be leveraged to improve the routes of carriers in urban environments to increase cost efficiency. To do so, the research developed a methodology consisting of a travel time prediction model and a routing model to account for parking delay estimates. The method was applied both to a real-world case study to show its immediate application potential and to a synthetic data set to identify environments and route characteristics that would most benefit from considering this information.

Results from the real-world data set showed a mean total drive time savings of 1.5 percent. The synthetic data set showed a potential mean total drive time savings of 21.6 percent, with routes with fewer stops, a homogeneous spatial distribution, and a higher cruising time standard deviation showing the largest savings potential at up to 62.3 percent. The results demonstrated that higher visibility of curb activity for commercial vehicles can reduce time per vehicle spent in urban environments, which can decrease the impact on congestion and space use in cities.

Authors: Fiete KruteinDr. Giacomo Dalla ChiaraDr. Anne Goodchild, Todor Dimitrov (University of Washington Paul G. Allen School of Computer Science & Engineering)
Recommended Citation:
Krutein, Klaas Fiete and Dalla Chiara, Giacomo and Dimitrov, Todor and Goodchild, Anne, How to Improve Urban Delivery Routes' Efficiency Considering Cruising for Parking Delays. http://dx.doi.org/10.2139/ssrn.4183322
Article

Giving Curb Visibility to Delivery Drivers

 
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Publication: American Planning Association | 2022 State of Transportation Planning
Pages: 134-143
Publication Date: 2022
Summary:
At the time we are writing this article, hundreds of thousands of delivery vehicles are getting ready to hit the road and travel across U.S. cities to meet the highest peak of demand for ecommerce deliveries during Thanksgiving, Black Friday, and the Christmas holiday season. This mammoth fleet will not only add vehicle miles traveled through urban centers but also increase parking congestion, battling with other vehicles for available curb space.
While the integration of road traffic data with modern navigation systems has seen huge developments in the past decade, drastically changing the way we, and delivery vehicles, navigate through cities, not as much can be said when it comes to parking. The task of finding and securing parking is still left to drivers, and largely unsupported by real-time information or app-based solutions.
Delivery vehicle drivers are affected by curb parking congestion even more than any other driver because delivery drivers have to re-park their vehicles not once or twice, but 10, 20, or even more times during a delivery route.
Our work, discussed in this article, focuses on improving delivery drivers’ lives when it comes to finding available curb space, improving the delivery system, and reducing some of the externalities generated in the process. We first describe what types of parking behaviors delivery drivers adopt when facing a lack of available curb parking, then we will quantify the cost of lack of available parking, estimating how much time delivery drivers spend circling the block and searching for parking. We then discuss how we can improve on that by creating the first curb availability information system – OpenPark.

 

Recommended Citation:
Dalla Chiara, Giacomo and Anne Goodchild. Giving Curb Visibility to Delivery Drivers. Intersections + Identities: State of Transportation Planning 2022, 134-143.
Presentation

Can Real-Time Curb Availability Information Improve Urban Delivery Efficiency?

 
Publication: 9th International Urban Freight Conference, Long Beach, May 2022
Publication Date: 2022
Summary:

Parking cruising is a well-known phenomenon in passenger transportation, and a significant source of congestion and pollution in urban areas. While urban commercial vehicles are known to travel longer distances and to stop more frequently than passenger vehicles, little is known about their parking cruising behavior, nor how parking infrastructure affects such behavior.

In this study, we propose a simple method to quantitatively explore the parking cruising behavior of commercial vehicle drivers in urban areas using widely available GPS data, and how urban transport infrastructure impacts parking cruising times.

We apply the method to a sample of 2900 trips performed by a fleet of commercial vehicles, delivering and picking up parcels in downtown Seattle. We obtain an average estimated parking cruising time of 2.3 minutes per trip, contributing on average for 28 percent of total trip time. We also found that cruising for parking decreased as more curb-space was allocated to commercial vehicles load zones and paid parking and as more off-street parking areas were available at trip destinations, whereas it increased as more curb space was allocated to bus zone.

Recommended Citation:
Giacomo Dalla Chiara, Klaas Fiete Krutein, and Anne Goodchild (2022). Can Real-Time Curb Availability Information Improve Urban Delivery Efficiency? 9th International Urban Freight Conference (INUF), Long Beach, CA May 2022.