Skip to content
Urban Freight Lab

Research Keyword: Last-mile (final mile) delivery

Last-mile (or final-mile) delivery refers to the transportation of a shipment from the fulfillment center to its final customer.

Report

Mapping the Challenges to Sustainable Urban Freight

 
Download PDF  (2.29 MB)
Publication Date: 2022
Summary:

Just as there has been a push for more climate-friendly passenger travel in recent years, that same push is building for freight travel. At the same time ecommerce is booming and goods delivery in cities is rising, sustainability has become a policy focus for city governments and a corporate priority for companies.

Why? Cities report being motivated to be responsive to residents, businesses, and the goals of elected leaders. Companies report being motivated by cost reduction, efficiency, branding and customer loyalty, and corporate responsibility.

For its part, Amazon in 2019 pledged to become a net-zero carbon business by 2040. In the wake of that pledge, Amazon financially supported this Urban Freight Lab research examining two key questions:

  1. What is the current state of sustainable urban freight planning in the United States?
  2. What are the challenges to achieving a sustainable urban freight system in the United States and Canada?

Because the research literature reveals that denser, more populous cities are the areas most impacted by climate change, we focused our analysis on the 58 cities representing the largest, densest, and fastest-growing cities in the U.S. found within the nation’s 25 largest, densest, and fastest-growing metro areas. Our population, growth, and density focus resulted in heavy concentration in California, Texas, and Florida and light representation in the Midwest.

Within those 58 cities, we reviewed 243 city planning documents related to transportation and conducted 25 interviews with public and private stakeholders. We intentionally sought out both the public and private sectors because actors in each are setting carbon-reduction goals and drafting plans and taking actions to address climate change in the urban freight space.

In our research, we found that:

  1. The overwhelming majority of cities currently have no plans to support sustainable urban freight. As of today, ten percent of the cities considered in this research have taken meaningful steps towards decarbonizing the sector.
  2. Supply chains are complex and the focus on urban supply chain sustainability is relatively new. This reality helps explain the myriad challenges to moving toward a sustainable urban freight system.
  3. For city governments, those challenges include a need to adapt existing tools and policy levers or create new ones, as well as a lack of resources and leadership to make an impact in the industry.
  4. For companies, those challenges include concerns about the time, cost, technology, and labor complexity such moves could require.

“Sustainability” can mean many things. In this research, we define sustainable urban freight as that which reduces carbon dioxide emissions, with their elimination—which we refer to as decarbonization—as the ultimate end goal. This definition represents just one environmental impact of urban freight and does not include, for example, noise pollution, NOx or SOx emissions, black carbon, or particulate matter.

We define urban freight as last-mile delivery within cities, including parcel deliveries made by companies like Amazon and UPS and wholesale deliveries made by companies like Costco and Pepsi. We do not include regional or drayage/port freight as those merely transit through cities and face distinct sustainability barriers.

Authors: Urban Freight Lab
Recommended Citation:
Urban Freight Lab (2022). Mapping the Challenges to Sustainable Urban Freight.
Report

Cargo E-Bike Delivery Pilot Test in Seattle

 
Download PDF  (2.98 MB)
Publication Date: 2020
Summary:

This study performed an empirical analysis to evaluate the implementation of a cargo e-bike delivery system pilot tested by the United Parcel Service, Inc. (UPS) in Seattle, Washington. During the pilot, a cargo e-bike with a removable cargo container was used to perform last-mile deliveries in downtown Seattle. Cargo containers were pre-loaded daily at the UPS Seattle depot and loaded onto a trailer, which was then carried to a parking lot in downtown.

Data were obtained for two study phases. In the “before-pilot” phase, data were obtained from truck routes that operated in the same areas where the cargo e-bike was proposed to operate. In the “pilot” phase, data were obtained from the cargo e-bike route and from the truck routes that simultaneously delivered in the same neighborhoods. Data were subsequently analyzed to assess the performance of the cargo e-bike system versus the traditional truck-only delivery system.

The study first analyzed data from the before-pilot phase to characterize truck delivery activity. Analysis focused on three metrics: time spent cruising for parking, delivery distance, and dwell time. The following findings were reported:

  • On average, a truck driver spent about 2 minutes cruising for parking for each delivery trip, which represented 28 percent of total trip time. On average, a driver spent about 50 minutes a day cruising for parking.
  • Most of the deliveries performed were about 30 meters (98 feet) from the vehicle stop location, which is less than the length of an average blockface in downtown Seattle (100 meters, 328 feet). Only 10 percent of deliveries were more 100 meters away from the vehicle stop location.
  • Most truck dwell times were around 5 minutes. However, the dwell time distribution was right-skewed, with a median dwell time of 17.5 minutes.

Three other metrics were evaluated for both the before-pilot and the pilot study phases: delivery area, number of delivery locations, and number of packages delivered and failed first delivery rate. The following results were obtained:

  • A comparison of the delivery areas of the trucks and the cargo e-bike before and after the pilot showed that the trucks and cargo e-bike delivered approximately in the same geographic areas, with no significant changes in the trucks’ delivery areas before and during the pilot.
  • The number of establishments the cargo e-bike delivered to in a single tour during the pilot phase was found to be 31 percent of the number of delivery locations visited, on average, by a truck in a single tour during the before-pilot phase, and 28 percent during the pilot phase.
  • During the pilot, the cargo e-bike delivered on average to five establishments per hour, representing 30 percent of the establishments visited per hour by a truck in the before-pilot phase and 25 percent during the pilot.
  • During the pilot, the number of establishments the cargo e-bike delivered to increased over time, suggesting a potential for improvement in the efficiency of the cargo e-bike.
  • The cargo e-bike delivered 24 percent of the number of packages delivered by a truck during a single tour, on average, before the pilot and 20 percent during the pilot.
  • Both before and during the pilot the delivery failed rate (percentage of packages that were not delivered throughout the day) was approximately 0.8 percent. The cargo e-bike experienced a statistically significantly lower failed rate of 0.5 percent with respect to the truck fail rate, with most tours experiencing no failed first deliveries.

The above reported empirical results should be interpreted only in the light of the data obtained. Moreover, some of the results are affected by the fact that the pilot coincided with the holiday season, in which above average demand was experienced. Moreover, because the pilot lasted only one month, not enough time was given for the system to run at “full-speed.”

Authors: Urban Freight Lab
Recommended Citation:
Urban Freight Lab (2020). Cargo E-Bike Delivery Pilot Test in Seattle.
Report

The Final 50 Feet of the Urban Goods Delivery System: Common Carrier Locker Pilot Test at the Seattle Municipal Tower

 
Download PDF  (1.59 MB)
Publication Date: 2018
Summary:

This report provides compelling evidence of the effectiveness of a new urban goods delivery system strategy: Common Carrier Locker Systems that create parcel delivery density and provide secure delivery locations in public spaces.

Common carrier locker systems are an innovative strategy because they may be used by any retailer, carrier, and goods purchaser, and placed on public property.  This contrasts with branded lockers such as those operated by Amazon, UPS, and FedEx that are limited to one retailer’s or one carrier’s use. Common carrier lockers use existing smart locker technology to provide security and convenience to users.

The Common Carrier Locker System Pilot Test in the Seattle Municipal Tower was uniquely designed for multiple retailers’ and delivery firms’ use in a public space. In spring 2018, a common carrier locker system was placed in the 62-floor Seattle Municipal Tower for ten days as part of a joint research project of the Urban Freight Lab (UFL) at the University of Washington’s Supply Chain Transportation & Logistics Center and the Seattle Department of Transportation (SDOT), with additional funding from the Pacific Northwest Transportation Consortium (PacTrans).

This report demonstrates common carrier lockers’ potential to reach both public and private goals by reducing dwell time (the time a truck is parked in a load/unload space in the city) and the number of failed first delivery attempts to dense urban areas. This research provides evidence that delivering multiple packages to a single location such as a locker, rather than delivering packages one-by-one to individual tenants in an urban tower increases the productivity of public and private truck load/unload spaces.

The concept for this empirical pilot test draws on prior UFL-conducted research on the Final 50 Feet of the urban goods delivery system. The Final 50 Feet is the term for the last segment of the supply chain. It begins when a truck parks in a load/unload space, continues as drivers maneuver goods along sidewalks and into urban towers to make the final delivery, and ends where the customer takes receipt of the goods.

The UFL’s 2017 research documented that of the 20 total minutes delivery drivers spent on average in the Seattle Municipal Tower, 12.2 of those minutes were spent going floor-to-floor in freight elevators and door-to-door to tenants on multiple floors.  The UFL recognized that cutting those two steps from the delivery process could slash delivery time in the Tower by more than half—which translates into a substantial reduction in truck dwell time.

Authors: Haena KimDr. Ed McCormackDr. Anne GoodchildBarbara Ivanov
Recommended Citation:
Urban Freight Lab (2018). The Final 50 Feet of the Urban Goods Delivery System: Common Carrier Locker Pilot Test at the Seattle Municipal Tower.
Paper

Delivery Process for an Office Building in the Seattle Central Business District

 
Download PDF  (1.43 MB)
URL: https://trid.trb.org/view/1497161
Publication: Transportation Research Record: Journal of the Transportation Research Board
Volume: Transportation Research Board 97th Annual Meeting
Publication Date: 2018
Summary:

Movement of goods within a central business district (CBD) can be very constraining with high levels of congestion and insufficient curb spaces. Pick-up and delivery activities encompass a significant portion of urban goods movement and inefficient operations can negatively impact the already highly congested areas and truck dwell times. Identifying and quantifying the delivery processes within the building is often difficult.

This paper introduces a systematic approach to examine freight movement, using a process flow map with quantitative delivery times measured during the final segment of the delivery process. This paper focuses on vertical movements such as unloading/loading activities, taking freight elevators, and performing pick-up/delivery operations. This approach allows us to visualize the components of the delivery process and identify the processes that consume the most time and greatest variability. Using this method, the authors observed the delivery process flows of an office building in downtown Seattle, grouped into three major steps: 1. Entering, 2. Delivering, 3. Exiting. This visualization tool provides researchers and planners with a better understanding of the current practices in the urban freight system and helps identify the non-value-added activities and time that can unnecessarily increase the overall delivery time.

Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle
Recommended Citation:
Kim, Haena, Linda Ng Boyle, and Anne Goodchild. "Delivery Process for an Office Building in the Seattle Central Business District." Transportation Research Record 2672, no. 9 (2018): 173-183. 
Paper

Urban Form and Last-Mile Goods Movement: Factors Affecting Vehicle Miles Travelled and Emissions

 
Download PDF  (0.04 MB)
URL: https://doi.org/10.1016/j.trd.2016.09.015
Publication: Transportation Research Part D: Transport and Environment
Volume: 61 (A)
Pages: 217-229
Publication Date: 2018
Summary:

There are established relationships between urban form and passenger travel, but less is known about urban form and goods movement. The work presented in this paper evaluates how the design of a delivery service and the urban form in which it operates affects its performance, as measured by vehicle miles traveled, CO2, NOx, and PM10 emissions.

This work compares simulated amounts of VMT, CO2, NOx, and PM10 generated by last-mile travel in several different development patterns and in many different goods movement structures, including various warehouse locations. Last-mile travel includes personal travel or delivery vehicles delivering goods to customers. Regression models for each goods movement scheme and models that compare sets of goods movement schemes were developed. The most influential variables in all models were measures of roadway density and proximity of a service area to the regional warehouse.

These efforts will support urban planning for goods movement, inform policies designed to mitigate the impacts of goods movement vehicles, and provide insights into achieving sustainability targets, especially as online shopping and goods delivery become more prevalent.

Authors: Dr. Anne Goodchild, Erica Wygonik
Recommended Citation:
Wygonik, Erica and Anne Goodchild. (2018) Urban Form and Last-Mile Goods Movement: Factors Affecting Vehicle Miles Travelled and Emissions. Transportation Research. Part D, Transport and Environment, 61, 217–229. https://doi.org/10.1016/j.trd.2016.09.015
Student Thesis and Dissertations

Preparing Cities for Package Demand Growth: Predicting Neighborhood Demand and Implementing Truck VMT Reduction Strategies

URL: https://digital.lib.washington.edu/researchworks/handle/1773/41755
Publication Date: 2018
Summary:

E-commerce has empowered consumers to order goods online from anywhere in the world with just a couple of clicks. This new trend has led to significant growth in the number of package deliveries related to online shopping. Seattle’s freight infrastructure is challenged to accommodate this freight growth. Commercial vehicles can already be seen double parked or parked illegally on the city’s streets impacting traffic flow and inconveniencing other road users. It is vital to understand how the package demand is growing in the neighborhoods and what freight trips reduction strategies can cities implement to mitigate the freight growth. The purpose of the research is to analyze Vehicle Miles Traveled (VMT) reduction strategies in the neighborhoods with different built environment characteristics. First, the impact of individual factors on person’s decision to order goods online for home delivery is analyzed. A predictive model was built that estimates online order probability based on these factors. This model is then applied to synthetic Seattle population to produce estimated demand levels in each neighborhood. Second, two VMT reduction strategies were modeled and analyzed: 1) decreasing number of trucks needed to deliver neighborhoods’ package demand and 2) package locker implementation. Based on packages demand and built environment characteristics, two neighborhoods were chosen for a case study. ArcGIS toolbox was developed to generate delivery stops on the route, ArcGIS Network Analyst was used to make a delivery route and calculate VMT. It was found that VMT reduction strategies have different effects on the delivery system in two neighborhoods. Delivering neighborhoods’ demand in a smaller number of trucks would save slightly more VMT in a dense urban area compared to suburban one. Moreover, since the traffic perception by different road users varies by neighborhood, VMT reduction strategies will be more critical to implement in dense urban areas. Locker implementation strategy will also be more effective in VMT reduction in a dense urban area due to high residential density.

Authors: Polina Butrina
Recommended Citation:
Butrina, Polina (2018). Preparing Cities for Package Demand Growth: Predicting Neighborhood Demand and Implementing Truck VMT Reduction Strategies. University of Washington Master's Degree Thesis.
Thesis: Array

Roadblocks to Sustainable Urban Freight

While freight transportation is a necessary activity to sustain cities’ social and economic life, enabling the movement and deployment of goods and services in and between urbanized areas, it also accounts for a significant portion of greenhouse gas (GHG) emissions, and therefore it is a major contributor to climate change. Guaranteeing an efficient and sustainable urban freight transport ecosystem is necessary for cities to survive and tackle the climate emergency.
Several stakeholders in the private and public sectors are currently taking action and drafting roadmaps to achieve such goals. However, as the urban freight ecosystem is a complex network of stakeholders, achieving such sustainability goals requires collaboration and coordination between multiple agents.
The project will collect and synthesize expert views from both the private and public sectors on what is needed to sustainably deliver the last mile and aims at identifying the roadblocks towards this goal. All types of goods and services will be considered, with the end goal of raising the entire industry’s understanding of the barriers to achieving sustainable urban freight.

Approach

Task 1: Research Scan (September-November 2020) Subtasks:

  1. identify an accepted and shared definition of sustainable urban freight;
  2. identify and classify the main agents of the urban freight system from both the private and public sectors and their main role in the last-mile ecosystem;
  3. identify and classify the main accepted strategies currently adopted towards sustainability.
The research team will also define the boundaries of the study, including the geographical region of concentration.

Task 2: Private sector expert interviews (December 2020-April 2021)

The main private sector agents identified in Task 1 will include vehicle manufacturers, retailers, carriers and more. The research team will identify and reach out to representatives of at least 15 companies. Participants will be interviewed using an open question format and will have an optional follow-up online survey. The objectives of the interviews and surveys are:
  1. listing the current strategies adopted to reach sustainable urban freight;
  2. understanding what the impacts are of other private and public sectors agents’ decisions on their sustainability strategies;
  3. identifying agents’ needs and obstacles to achieve their stated sustainable goals.

Task 3: Public sector expert interviews (December 2020-April 2021)

The research team will identify different urban typologies, classifying cities into homogeneous groups according to economic, demographic, urban form, mobility and sustainability indicators. The typologies will be used to sample cities from each identified urban typology.
The team will then reach out to representatives from the public sector agents from the sampled cities, including regulators, planners and public utility representatives, and perform a combination of online survey and online/phone interviews. At least 15 representatives from public sector agents will be contacted. The objectives of the interviews are:
  1. listing the current policies adopted by cities towards sustainable urban freight, including infrastructure investments and transport demand management;
  2. understanding what the obstacles are to achieve sustainability goals.

Task 4: Synthesizing research and identifying roadblocks (May-June 2021)

Synthesizing the work of the previous 3 tasks, and applying the research team’s own expertise, this task will identify the key obstacles to sustainable urban freight. Through a review of existing writings, discussions with experts, and their own domain expertise, the research team will identify the obstacles in the areas of transportation technology, infrastructure, and policy. This review will consider the obstacles in public sector, barriers to private business decision making, and where the two sectors need to take a collaborative approach. The results obtained in the study will be made available publicly as a white paper or submitted for scientific journal publication.
Presentation

Growth of Ecommerce and Ride-Hailing Services is Reshaping Cities: The Urban Freight Lab’s Innovative Solutions

 
Download Slides PDF  (3.69 MB)
URL: https://catc.ca.gov/-/media/ctc-media/documents/tab-10-3-a11y.pdf
Publication: California Transportation Commission (August 15, 2018)
Publication Date: 2018
Summary:

A 20% e-commerce compound annual growth rate (CAGR) would more than double goods deliveries in 5 years. If nothing changes, this could double delivery trips in cities; thereby doubling the demand for load/unload spaces.

Innovation is needed to manage scarce curbs, alleys, and private loading bay space in the new world of on-demand transportation, 1-hour e-commerce deliveries, and coming autonomous vehicle technologies.

The Urban Freight Lab at the University of Washington (UW), in partnership with the City of Seattle Department of Transportation (SDOT), is using a systems engineering approach to solve delivery problems that overlap cities’ and businesses’ spheres of control.

The Urban Freight Lab is a living laboratory where potential solutions are generated, evaluated, and pilot-tested inside urban towers and on city streets.

Authors: Dr. Anne Goodchild
Recommended Citation:
Goodchild, Anne. Growth of Ecommerce and Ride-Hailing Services is Reshaping Cities: The Urban Freight Lab’s Innovative Solutions. California Transportation Commission (August 15, 2018)
Presentation

Growth of Ecommerce and Ride-Hailing Services is Reshaping Cities Connecting State and City DOTs, and Transit Agencies for Innovative Solutions

 
Download Slides PDF  (5.26 MB)
URL: https://policy.transportation.org/wp-content/uploads/sites/35/2018/09/Growth-of-E-Commerce-and-Ride-Hailing-Services-Urban-Freight-Lab.pdf
Publication: AASHTO 2018 Joint Policy Conference: Connecting the DOTs
Volume: 19-Jul-18
Publication Date: 2018
Summary:

There is not enough curb capacity, now.

A recent curb parking utilization study in the City of Seattle indicated 90% or higher occupancy rates in Commercial Vehicle Load Zones (CVLZs) for some areas for much of the workday.

The Final Fifty Feet is a new research field.

The Final 50 Feet project is the first time that researchers have analyzed both the street network and cities’ vertical space as one unified goods delivery system. It focuses on:

  • The use of scarce curb, buildings’ internal loading bays, and alley space
  • How delivery people move with handcarts through intersections and sidewalks; and
  • On the delivery processes inside urban towers.
Authors: Barbara Ivanov