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Paper

Urban Delivery Company Needs and Preferences for Green Loading Zones Implementation: A Case Study of NYC

 
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Publication: Proceedings of American Society of Civil Engineers (ASCE) Transportation and Development Conference 2022: Transportation Planning and Workforce Development
Publication Date: 2022
Summary:

(This project is part of the Urban Freight Lab’s Technical Assistance Program, where UFL contributes to the project by providing 1:1 match funds in terms of staff and/or research assistants to complete project tasks.)

Green Loading Zones (GLZs) are curb spaces dedicated to the use of electric or alternative fuel (“green”) delivery vehicles. Some U.S. cities have begun piloting GLZs to incentivize companies to purchase and operate more green vehicles. However, there are several questions to be answered prior to a GLZ implementation, including siting, potential users and their willingness to pay. We reviewed best practices for GLZs around the world, and surveyed goods delivery companies operating in New York City to collect such information for a future GLZ pilot. The findings suggest the best candidate locations are areas where companies are currently subject to the most parking fines and double parking. Companies expressed willingness to pay for GLZs, as long as deploying green vehicles in the city can offset other cost exposures. Respondents also selected several single-space GLZs spread throughout a neighborhood as the preferred layout.

Recommended Citation:
Maxner, T., Goulianou, P., Ranjbari, A., and Goodchild, A. (2022). "Studying Urban Delivery Company Needs and Preferences for Green Loading Zones Implementation: A Case Study of NYC", In Proceedings of ASCE Transportation and Development Conference (Forthcoming), Seattle, WA.
Paper

A Policy-Sensitive Model of Parking Choice for Commercial Vehicles in Urban Areas

 
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Publication: Transportation Science
Publication Date: 2020
Summary:

Understanding factors that drive the parking choice of commercial vehicles at delivery stops in cities can enhance logistics operations and the management of freight parking infrastructure, mitigate illegal parking, and ultimately reduce traffic congestion. In this paper, we focus on this decision-making process at large urban freight traffic generators, such as retail malls and transit terminals, that attract a large share of urban commercial vehicle traffic. Existing literature on parking behavior modeling has focused on passenger vehicles. This paper presents a discrete choice model for commercial vehicle parking choice in urban areas. The model parameters were estimated by using detailed, real-world data on commercial vehicle parking choices collected in two commercial urban areas in Singapore. The model analyzes the effect of several variables on the parking behavior of commercial vehicle drivers, including the presence of congestion and queuing, attitudes toward illegal parking, and pricing (parking fees). The model was validated against real data and applied within a discrete-event simulation to test the economic and environmental impacts of several parking measures, including pricing strategies and parking enforcement.

Authors: Dr. Giacomo Dalla Chiara, Lynette Cheah, Carlos Lima Azevedo, Moshe E. Ben-Akiya
Recommended Citation:
Dalla Chiara, Giacomo and Cheah, Lynette and Azevedo, Carlos Lima and Ben-Akiva, Moshe E. (2020). A Policy-Sensitive Model of Parking Choice for Commercial Vehicles in Urban Areas. Transportation Science, 54(3), 606–630. https://doi.org/10.1287/trsc.2019.0970 
Paper

Delivery Process for an Office Building in the Seattle Central Business District

 
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Publication: Transportation Research Record: Journal of the Transportation Research Board
Volume: Transportation Research Board 97th Annual Meeting
Publication Date: 2018
Summary:

Movement of goods within a central business district (CBD) can be very constraining with high levels of congestion and insufficient curb spaces. Pick-up and delivery activities encompass a significant portion of urban goods movement and inefficient operations can negatively impact the already highly congested areas and truck dwell times. Identifying and quantifying the delivery processes within the building is often difficult.

This paper introduces a systematic approach to examine freight movement, using a process flow map with quantitative delivery times measured during the final segment of the delivery process. This paper focuses on vertical movements such as unloading/loading activities, taking freight elevators, and performing pick-up/delivery operations. This approach allows us to visualize the components of the delivery process and identify the processes that consume the most time and greatest variability. Using this method, the authors observed the delivery process flows of an office building in downtown Seattle, grouped into three major steps: 1. Entering, 2. Delivering, 3. Exiting. This visualization tool provides researchers and planners with a better understanding of the current practices in the urban freight system and helps identify the non-value-added activities and time that can unnecessarily increase the overall delivery time.

Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle
Recommended Citation:
Kim, Haena, Linda Ng Boyle, and Anne Goodchild. "Delivery Process for an Office Building in the Seattle Central Business District." Transportation Research Record 2672, no. 9 (2018): 173-183. 

The Final 50 Feet of the Urban Goods Delivery System (Task Order 1)

Urban goods delivery is an essential but little-noticed activity in urban areas. For the last 40 years, deliveries have been mostly performed by a private sector shipping industry that operates within general city traffic conditions.

However, in recent years e-commerce has created a rapid increase in deliveries and an explosion of activity in the future. Meeting current and future demand is creating unprecedented challenges for shippers to deliver increased volumes and meet increasing customer expectations for efficient and timely delivery. Delivery vehicles parked in travel lanes, unloading taking place on crowded sidewalks, and commercial truck noise during late night and early morning hours are familiar stories in urban areas. These conditions are particularly problematic in Seattle’s high-density areas of Downtown, Uptown (lower Queen Anne), South Lake Union, and First and Capitol Hills. Please note that at the time this research report was published, this area was called Center City in Seattle’s planning documents but is now referred to as the Greater Downtown area.

This was the first research project in SDOT’s strategic partnership with the Urban Freight Lab (UFL), which is part of the Supply Chain Transportation and Logistics Center at the University of Washington. The Urban Freight Lab members come from retail, delivery, and building management sectors; SDOT and the members set clear and measurable goals for each research project. UFL researchers collect original and existent data, analyze it, and pilot test promising strategies in the real world.

This report provides the first assessment in any U.S. city of the privately-owned and operated elements of the Final 50 Feet of goods delivery supply chains. These include private truck freight bays and loading docks, and delivery policies and operations within buildings located in Center City.

Key Findings

The research showed that in three of Seattle’s Center City neighborhoods Downtown, South Lake Union and private loading bays and docks are scarce, forcing delivery drivers to park in public spaces. Researchers found that there are 144 entrances to internal loading bays, 93 exterior loading docks, and 9 exterior loading areas. Only 13% of all buildings in downtown, uptown, and South Lake Union have private loading bays and/or docks; 87% must use the city’s curb and alley space to receive deliveries. The research team also quantified and created maps of the Final 50 Feet delivery process flows in and around five prototype buildings in Seattle (the Seattle Municipal Tower, a 62-story office building; Insignia residential tower; the Dexter Horton historic building; the Four Seasons hotel and condominium; and Westlake Mall retail Center). The researchers then quantified delay in the process steps for the Seattle Municipal Tower to understand which improvement strategies will have the greatest payoff: clearing security took 12% of the total time; looking for tenants and/or their locations and riding the freight elevator took 61% of the total time. Data showed that a smart locker system in the loading bay level of the Seattle Municipal Tower would reduce the time delivery people spend in the building by up to 73%. It would almost eliminate failed first deliveries and dramatically cut the mean truck dwell time in parking spaces serving the Tower. This result led to the Final 50 Feet: Common Carrier Locker Pilot Test at Seattle Municipal Tower.

Video:
How the Final 50 Feet Research is Being Used (National Academies Transportation Research Board)

Paper

Do Parcel Lockers Reduce Delivery Times? Evidence from the Field

 
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Publication: Transportation Research Part E: Logistics and Transportation Review
Volume: 172 (2023)
Publication Date: 2023
Summary:

Common carrier parcel lockers have emerged as a secure, automated, self-service means of delivery consolidation in congested urban areas, which are believed to mitigate last-mile delivery challenges by reducing out-of-vehicle delivery times and consequently vehicle dwell times at the curb. However, little research exists to empirically demonstrate the environmental and efficiency gains from this technology. In this study, we designed a nonequivalent group pre-test/post-test control experiment to estimate the causal effects of a parcel locker on delivery times in a residential building in downtown Seattle. The causal effects are measured in terms of vehicle dwell time and the time delivery couriers spend inside the building, through the difference-in-difference method and using a similar nearby residential building as a control. The results showed a statistically significant decrease in time spent inside the building and a small yet insignificant reduction in delivery vehicle dwell time at the curb. The locker was also well received by the building managers and residents.

Recommended Citation:
Ranjbari, A., Diehl, C., Dalla Chiara, G., & Goodchild, A. (2023). Do Commercial Vehicles Cruise for Parking? Empirical Evidence from Seattle. Transportation Research Part E: Logistics and Transportation Review, 172, 103070. https://doi.org/10.1016/j.tre.2023.103070 
Report

NYC Zero-Emissions Urban Freight and Green Loading Zones Market Research

 
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Publication Date: 2022
Summary:

In an effort to reduce emissions from last-mile deliveries and incentivize green vehicle adoption, The New York City Department of Transportation (NYC DOT) is seeking to implement a Green Loading Zone (GLZ) pilot program. A Green Loading Zone is curb space designated for the sole use of “green” vehicles, which could include electric and alternative fuel vehicles as well as other zero-emission delivery modes like electric-assist cargo bikes. To inform decisions about the program’s siting and regulations, this study was conducted by the University of Washington’s Urban Freight Lab (UFL) in collaboration with NYC DOT under the UFL’s Technical Assistance Program.

The study consists of three sources of information, focusing primarily on input from potential GLZ users, i.e., delivery companies. An online survey of these stakeholders was conducted, garnering 13 responses from 8 types of companies. Interviews were conducted with a parcel carrier and an electric vehicle manufacturer. Additionally, similar programs from around the world were researched to help identify current practices. The major findings are summarized below, followed by recommendations for siting, usage restriction and pricing of GLZs. It is important to note that these recommendations are based on the survey and interview findings and thus on benefits to delivery companies. However, other important factors such as environmental justice, land use patterns, and budgetary constraints should be considered when implementing GLZs.

Literature Review Findings

Green Loading Zones are a relatively novel approach to incentivizing electric vehicle (EV) adoption. Two relevant pilot programs exist in the United States, one in Santa Monica, CA and the other one in Los Angeles, CA. Both are “zero-emission” delivery programs, meaning alternative fuel vehicles that reduce emissions (compared to fossil fuel vehicles) are not included in the pilot’s parking benefits (dedicated spaces and free parking). Other cities including Washington, DC and Vancouver, Canada are also creating truck-only zones and dedicating parking to EVs in their efforts to reduce emissions. Bremen, Germany also has a similar program called an Environmental Loading Point.

Many cities in Europe are implementing low- or zero-emission zones. These are different than GLZs in that entire cities or sections of cities are restricted to vehicles that meet certain emissions criteria. London, Paris, and 13 Dutch municipalities are all implementing low-emission zones. These zones have achieved some success in reducing greenhouse gas emissions: in London, CO2 from vehicles has been reduced by 13 percent. Companies operating in those cities have opted to purchase cleaner vehicles or to replace trucks with alternative modes like cargo bikes. In addition to demonstrating similar goals as NYC DOT, these programs provide insights to the siting and structure of GLZs. Loading zones have been selected based on equity concerns, delivery demand, and commercial density. Every city in the literature review has installed specific signage for the programs to clearly convey the regulations involved.

Survey and interview Findings

A range of company types replied to the survey: parcel carriers (large shippers), small shippers, e-commerce and retail companies, freight distributors, a truck dealer, a liquid fuel delivery company, and a logistics NYC  association (answering on behalf of members). The majority of these companies will be increasing their fleet sizes over the next ten years, and most plan to increase the share of EVs in their fleets while doing so. A smaller share (4 of 13) also plans to increase their share of alternative fuel vehicles. The most cited reasons for increasing fleet size and green vehicle share are: 1) internal sustainability goals, 2) social responsibility, and 3) new vehicles/models coming to the market.

Green vehicle adoption is not without its challenges. For EV adoption specifically, companies identified three major barriers: 1) competition in the EV market, 2) electric grid requirements upstream of company-owned facilities, and 3) lack of adequate government-supported purchasing subsidies. To overcome these barriers, respondents would like larger or more government purchasing incentives and reduced toll or parking rates for EVs. However, the majority of companies also expressed a willingness to pay for GLZs at similar rates to other commercial loading zones.

As for area coverage, all respondents deliver to Manhattan, Queens, and Brooklyn. 11 of 13 deliver to Staten Island and the Bronx as well. All EV and cargo bike operators deliver to Manhattan, whereas only one EV operator and one cargo bike operator deliver to all five boroughs of NYC. Respondents deliver at all times of day, but the busiest times are between 9:00AM and 4:00PM (stated by 8 of 13 respondents). Peak periods are busiest for four companies in the morning (6:00AM-9:00AM) and six companies in the evening (4:00PM-9:00PM).

The interviews supported findings from the survey. Both interviewed companies have a vested interest in reducing their environmental footprint and plan to use or produce exclusively zero-emission vehicles by 2050 (carrier) or 2035 (manufacturer). However, they noted challenges to electrifying entire fleets for cities. Charging infrastructure needs to be expanded, but incentives are also needed (parking benefits, subsidies, expedited permitting) to make the market viable for many delivery companies.

Recommendations

The preceding findings informed four key recommendations:

  • GLZs should be made available to multiple modes: green vehicles and cargo bikes. Adequate curb space might be needed to accommodate multiple step-side vans plus a small vehicle and cargo bikes, but this should be balanced against curb utilization rates and anticipated dwell times to maximize curb use.
  • Explore piloting GLZs in Lower Manhattan and commercial areas of Midtown Manhattan; they could be the most beneficial locations for the pilot according to survey respondents.
  • The preferred layout for GLZs is several spaces distributed across multiple blocks.
  • DOT can charge for the GLZ use. It is recommended that rates not exceed current parking prices in the selected neighborhood, but some companies are willing to pay a modest increase over that rate to avoid parking tickets.

 

Recommended Citation:
Urban Freight Lab (2022). NYC Zero-Emissions Urban Freight and Green Loading Zones Market Research.
Technical Report

Freight and Transit Lane Case Study

 
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Publication Date: 2020
Summary:

The Seattle Department of Transportation (SDOT) engaged the Urban Freight Lab at the Supply Chain Transportation and Logistics Center at the University of Washington to conduct research on the impacts of a freight and transit (FAT) lane that was implemented in January 2019 in Seattle. To improve freight mobility in the City of Seattle and realize the objectives included in the city’s Freight Master Plan (FMP), the FAT lane was opened upon the closing of the Alaskan Way Viaduct.

The objective of this study was therefore to evaluate the performance and utilization of the FAT lane. Street camera video recordings from two separate intersection locations were used for this research.

Vehicles were categorized into ten different groups, including drayage with container and drayage without container, to capture their different behavior. Drayage vehicles are vehicles transporting cargo to a warehouse or to another port. Human data reducers used street camera videos to count vehicles in those ten designated groups.

The results of the traffic volume analysis showed that transit vehicles chose the FAT lane over the general purpose lane at ratios of higher than 90 percent. By the time of day, transit vehicle volumes in the FAT lane followed a different pattern than freight vehicles. Transit vehicle volumes peaked around afternoon rush hours, but freight activity decreased during that same time. Some freight vehicles used the FAT lane, but their ratio in the FAT lane decreased when bus volumes increased. The ratio of unauthorized vehicles in the FAT lane increased during congestion.

Further analysis described in this report included a multinomial logistic regression model to estimate the factors influencing the choice of FAT lane over the regular lane. The results showed that lane choice was dependent on the day of week, time of day, vehicle type, and location features. Density, as a measure of congestion, was found to be statistically insignificant for the model.

Recommended Citation:
Urban Freight Lab (2020). Freight and Transit Lane Case Study. 

The Final 50 Feet: Common Carrier Locker Pilot Test at Seattle Municipal Tower (Part of Task Order 2)

As part of the Final 50 Feet Research Program, the Urban Freight Lab engaged multiple partners and funding sources to successfully pilot test a common carrier locker system (open to all retail and multiple delivery firms) that created delivery density in the Seattle Municipal Tower.

The pilot tested the ability of new mini-distribution centers such as smart lockers to create delivery density and reduce the time delivery people have to spend in urban towers to complete the work. The Lab collected “before” and “after” data to evaluate the pilot’s premise: that when delivery trucks can pull into a load/unload space that’s close to a mini-distribution node with delivery density (lots of deliveries in one place), everyone benefits. Lab members UPS and the U.S. Postal Service participated in this pilot, so any package they delivered to the building went into the locker system. The pilot was open to the first 100 Municipal Tower tenants who signed up to use the lockers from March to April 2018.

This pilot reduced the average amount of time parcel delivery personnel spent doing their work in the 62-floor office tower by 78%, when compared with going floor-to-floor, door-to-door in the tower. It demonstrates the UFL’s unique capability to develop cross-functional business and city working partnerships, gain senior executives’ participation in research, and effectively manage innovative and complex projects that have a high level of uncertainty. This pilot provides evidence that the common carrier locker system strategy can achieve a significant reduction in delivery time.

Report

Supporting Comprehensive Urban Freight Planning by Mapping Private Load and Unload Facilities

 
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Publication Date: 2023
Summary:

Freight load and unload facilities located off the public right-of-way are typically not documented in publicly available databases. Without detailed knowledge of these facilities, i.e. private freight load and unload infrastructure, cities are limited in their ability to complete system-wide freight planning and to comprehensively evaluate the total supply of load and unload spaces in the city. To address this challenge, this research describes the development and application of a data collection methodology and a typology of private freight load/unload facilities for their inventory and documentation in dense urban centers.

The tools developed in this research are practice-ready and can be implemented in other cities to support research, policy and planning approaches that aim to improve the urban freight system. Assessment of the degree of harmonization between the current delivery vehicle dimensions and infrastructure they service is a crucial step of any policy that addresses private freight load/unload infrastructures. This includes providing: the adequate access dimensions, capacity to accommodate the volume and vehicle type, and an effective connecting design between the facilities and the public right-of-way.

A case study in Downtown Seattle found more than 337 private freight facilities for loading/unloading of goods but that translates into only 5% of the buildings in the densest areas of the city had these facilities. Alleys were found to play a critical role since 36% of this freight infrastructure was accessed through alleys.

This research results in the first urban inventory of private freight load/unload infrastructure, which has been shown to be a valuable resource for the City of Seattle that can be used to better understand and plan for the urban freight system.

Recommended Citation:
Machado León, J., Girón-Valderrama, G., Goodchild, A., & McCormack, E. Supporting Comprehensive Urban Freight Planning by Mapping Private Load and Unload Facilities (2023).