Research Topic: The Final 50 Feet of the Urban Goods Delivery System

The Urban Freight Lab coined the term “Final 50 Feet” and defined it as the supply chain segment that begins when a delivery vehicle pulls into a parking space and stops moving — in public load/unload spaces at the curb or in an alley, or a building’s loading dock or internal freight bay. It tracks the delivery process inside buildings and ends where the customer takes receipt of their goods. This research analyzes processes, develops potential solutions, and tests operational improvements in the final segment of the urban goods delivery system.

Technology Integration to Gain Commercial Efficiency for the Urban Goods Delivery System, Meet Future Demand for City Passenger and Delivery Load/Unload Spaces, and Reduce Energy Consumption

The Urban Freight Lab (UFL) received $1.5 million in funding from the U.S. Department of Energy’s Office of Energy Efficiency and Renewable Energy (DOE EERE) to undertake work to help goods delivery drivers find a place to park without driving around the block in crowded cities for hours, wasting time and fuel and adding to congestion. The project partners will integrate sensor technologies, develop data platforms to process large data streams, and publish a prototype app to let delivery drivers know when a parking space is open – and when it’s predicted to be open so they can plan to arrive when another truck is leaving.

The UFL will also pilot test common carrier locker systems in public and private load/unload spaces near transit stops. Transit riders, downtown workers, and residents will be able to pick up packages they ordered online from any retailer in a convenient and secure locker in a public plaza or outside their office. The benefits don’t stop there. Common carrier lockers create delivery density that increases the productivity of parking spaces and provides significant commercial efficiencies. They do this by reducing the amount of time it takes delivery people to complete their work. The driver parks next to the locker system, loads packages into it, and returns to the truck. When delivery people spend less time going door-to-door, it decreases the time their truck needs to be parked, increasing turnover and adding parking capacity in crowded cities.

This is a timely project as cities are looking for new strategies to accommodate the rapid growth of e-commerce. Online shopping has grown by 15% annually for the past 11 years, and is now 9% of total retail sales in the U.S., with $453.5 billion in revenue in 2017. Many online shoppers want the goods delivery system to bring them whatever they want, where they want it, in one to two hours. At the same time, many cities are replacing goods delivery load/unload spaces with transit and bike lanes. Cities need new load/unload space concepts supported by technology to make the leap to autonomous cars and trucks in the street, and autonomous freight vehicles in the Final 50 Feet of the goods delivery system. The Final 50 feet segment starts when a truck parks in a load/unload space, and includes delivery persons’ activities as they maneuver goods along sidewalks and into urban towers to make their deliveries.

The goals of this project are to:

Reduce parking seeking behavior by 20% in the pilot test area by returning current and predicted load/unload space occupancy information to users on a web-based and/or mobile platform to inform real-time parking decisions.
Reduce parcel truck dwell time in pilot test area locations by 30%, thereby increasing productivity of load/unload spaces near common carrier locker systems.
Increase network and commercial firms’ efficiency by increasing curb and alley space occupancy rates, and underutilized private loading bay occupancy in the p.m. peak, in the pilot test area.

Cost-share partnering organizations are:

Seattle Department of Transportation
Bellevue Department of Transportation
CBRE Seattle
King County Metro Transit
Kroger Company
Puget Sound Clean Air Agency
Sound Transit

Members of the UFL are also participating in the project. Pacific National National Laboratory (PNNL) is a partner, completing several of the project tasks.

Presentation

Roadblocks to Sustainable Urban Freight

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URL: https://www.metrans.org/inuf_2022-papers_presentations

Publication: 9th International Urban Freight Conference, Long Beach, May 2022

Publication Date: 2022

Summary:

While several stakeholders in the private and public sectors are taking actions and drafting roadmaps to achieve sustainable urban freight goals, the urban freight ecosystem is a complex network of stakeholders, achieving such sustainability goals requires the collaboration and coordination between multiple agents. Researchers collected and synthesized views from both the private and public sectors on what is needed to sustainably deliver the last mile and identify roadblocks towards this goal.

Authors: Thomas MaxnerDr. Giacomo Dalla ChiaraDr. Anne Goodchild

Recommended Citation:
Thomas Maxner, Giacomo Dalla Chiara, Anne Goodchild (2022). Roadblocks to Sustainable Freight. 9th International Urban Freight Conference (INUF), Long Beach, CA May 2022.

Empirical Analysis of Commercial Vehicle Dwell Times Around Freight-Attracting Urban Buildings in Downtown Seattle

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URL: https://doi.org/10.1016/j.tra.2021.02.019

Publication: Transportation Research Part A: Policy and Practice

Volume: 147

Pages: 320-338

Publication Date: 2021

Summary:

This study aims to identify factors correlated with dwell time for commercial vehicles (the time that delivery workers spend performing out-of-vehicle activities while parked). While restricting vehicle dwell time is widely used to manage commercial vehicle parking behavior, there is insufficient data to help assess the effectiveness of these restrictions, which makes it difficult for policymakers to account for the complexity of commercial vehicle parking behavior.

This is accomplished by using generalized linear models with data collected from five buildings that are known to include commercial vehicle activities in the downtown area of Seattle, Washington, USA. Our models showed that dwell times for buildings with concierge services tended to be shorter. Deliveries of documents also tended to have shorter dwell times than oversized supplies deliveries. Passenger vehicle deliveries had shorter dwell times than deliveries made with vehicles with roll-up doors or swing doors (e.g., vans and trucks). When there were deliveries made to multiple locations within a building, the dwell times were significantly longer than dwell times made to one location in a building. The findings from the presented models demonstrate the potential for improving future parking policies for commercial vehicles by considering data collected from different building types, delivered goods, and vehicle types.

Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle

Recommended Citation:
Kim, H., Goodchild, A., & Boyle, L. N. (2021). Empirical analysis of commercial vehicle dwell times around freight-attracting urban buildings in downtown Seattle. Transportation Research Part A: Policy and Practice, 147, 320–338. https://doi.org/10.1016/j.tra.2021.02.019

Technical Report

The Final 50 Feet of the Urban Goods Delivery System: Pilot Test of an Innovative Improvement Strategy

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URL: http://hdl.handle.net/1773/44473

Publication: Pacific Northwest Transportation Consortium (PacTrans)

Publication Date: 2019

Summary:

This report presents a pilot test of a common carrier smart locker system — a promising strategy to reduce truck trip and failed first delivery attempts in urban buildings. The Urban Freight Lab tested this system in the 62-story Seattle Municipal Tower skyscraper in downtown Seattle.

The Urban Freight Lab identified two promising strategies for the pilot test: (1) Locker system: smaller- to medium-sized deliveries can be placed into a locker that was temporarily installed during the pilot test; and (2) Grouped-tenant-floor-drop-off-points for medium-sized items if the locker was too small or full (4-6 floor groups set up by Seattle Department of Transportation and Seattle City Light).

Users picked up their goods at the designated drop-off points. Flyers with information on drop-off-points were given to the carriers. UFL researchers evaluated the ability of the standardized second step pilot test to reduce the number of failed first delivery attempts by (1) Collecting original data to document the number of failed first delivery attempts before and after the pilot test; and (2) Comparing them to the pilot test goals.

Authors: Haena KimBarbara IvanovDr. Anne Goodchild

Recommended Citation:
Goodchild, A., Kim, H., & Ivanov, B. Final 50 Feet of the Urban Goods Delivery System: Pilot Test of an Innovative Improvement Strategy. (2019)

Urban Freight in 2030

There are many questions to answer about the future of urban delivery. How changes and developments in the industry will ultimately play out cannot really be predicted, but the Urban Freight Lab, a group of experienced professionals with deep and up-to-date knowledge of their subject, representing a broad range of urban freight stakeholders is best suited to envision the future. The Urban Freight in 2030 project will explore emerging urban freight trends, their impacts on local and global sustainable development, and propose Urban Freight Lab’s future course of action.

Objective: This project proposes to use the expertise of the Urban Freight Lab members and partners, supported by up-to-date research and subject specialists, to create a shared vision of the future of urban delivery in 2030. The work will produce vision documents to be shared publicly, outlining and detailing the Urban Freight Lab’s vision of the future of urban freight.

Summary of Project Tasks:

Task 1: Generate a candidate list of influential variables.

Task 2: UFL members provide feedback and democratically select four variables for future discussion.

Task 3: Schedule one category of variables discussion at each Urban Freight Lab quarterly meeting.

Task 4: Based on the discussions described in Task 3, UFL staff draft a number of public-facing documents that lay out our shared vision for Urban Freight 2030. The format of these products will be discussed during the course of the project.

Task 5: UFL members will review and revise the vision documents. When all members agree, it will be distributed publicly as a joint publication of the UFL research team and membership.

Presentation

Growth of Ecommerce and Ride-Hailing Services is Reshaping Cities: The Urban Freight Lab’s Innovative Solutions

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URL: https://catc.ca.gov/-/media/ctc-media/documents/tab-10-3-a11y.pdf

Publication: California Transportation Commission (August 15, 2018)

Publication Date: 2018

Summary:

A 20% e-commerce compound annual growth rate (CAGR) would more than double goods deliveries in 5 years. If nothing changes, this could double delivery trips in cities; thereby doubling the demand for load/unload spaces.

Innovation is needed to manage scarce curbs, alleys, and private loading bay space in the new world of on-demand transportation, 1-hour e-commerce deliveries, and coming autonomous vehicle technologies.

The Urban Freight Lab at the University of Washington (UW), in partnership with the City of Seattle Department of Transportation (SDOT), is using a systems engineering approach to solve delivery problems that overlap cities’ and businesses’ spheres of control.

The Urban Freight Lab is a living laboratory where potential solutions are generated, evaluated, and pilot-tested inside urban towers and on city streets.

Authors: Dr. Anne Goodchild

Recommended Citation:
Goodchild, Anne. Growth of Ecommerce and Ride-Hailing Services is Reshaping Cities: The Urban Freight Lab’s Innovative Solutions. California Transportation Commission (August 15, 2018)

Presentation

Improving Delivery Efficiency and Understanding User Behavior through Common Carrier Parcel Lockers

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URL: https://metrans.org/inuf_2022-papers_presentations

Publication: 9th International Urban Freight Conference, Long Beach, May 2022

Publication Date: 2022

Summary:

Common-carrier parcel lockers have emerged as a secure, automated, self-service means of delivery consolidation in congested urban areas, which are believed to mitigate last-mile delivery challenges by reducing out-of-vehicle delivery times and consequently vehicle dwell times at the curb. However, little research exists to empirically demonstrate the environmental and efficiency gains from this technology.

In this study, we designed a nonequivalent group pretest/post-test experiment to estimate the causal effects of a common-carrier locker in a residential building in downtown Seattle, WA. The causal effects are measured in terms of vehicle dwell time and the time delivery drivers spend inside the building, through the difference-in-difference method and using a similar residential building as a control.

The results showed a statistically significant decrease in time spent inside the building and a small yet insignificant reduction in vehicle dwell times.

Authors: Dr. Andisheh RanjbariCaleb DiehlDr. Giacomo Dalla ChiaraDr. Anne Goodchild

Recommended Citation:
Andisheh Ranjbari, Caleb Diehl, Giacomo Dalla Chiara, and Anne Goodchild (2022). Improving Delivery Efficiency and Understanding User Behavior through Common Carrier Parcel Lockers. 9th International Urban Freight Conference (INUF), Long Beach, CA May 2022.

Student Thesis and Dissertations

Estimating the Location of Private Infrastructure for Delivery and Pick-Up Operations in Dense Urban Areas

URL: http://hdl.handle.net/1773/42251

Publication Date: 2018

Summary:

The growth of home deliveries, lower inventory levels and just-in-time deliveries drive the fragmentation of freight flows, increased frequency, more delivery addresses and smaller volumes. This leads to trucks inefficiently loaded and consequently more trucks in the road contributing to the growing congestion in cities. According to a study by INRIX and the Texas Transportation Institute, travelers in the U.S. are stuck 42 hours per rush hour commuter in their cars in 2014, that is twice what it was in 1982 and the problem is four times worse than in 1982 for cities of 500,000 people or less [28]. At the same time, a historical lack of integration of the freight transportation system into city planning efforts has left local governments unprepared. Under these circumstances, there is growing need for best practices for freight planning and management in U.S. cities. There is anecdotal evidence that the lack of areas for trucks to park and load/unload freight is one of the main causes of an inefficient urban freight parking infrastructure that leads to illegal parking and more congestion. The problem of lack of parking for freight loading/unloading has been studied with a focus on on-street parking. Meanwhile, the contribution of areas out of the public right of way (i.e. private) such as loading bays in buildings has not benefited from research. More importantly, the location and features of private freight parking are often unknown by local governments due to their private character.

This thesis presents the first predictive tool to estimate the presence of private freight loading/unloading infrastructure based on observable characteristics of property parcels and their buildings. The predictive model classifies parcels with and without these infrastructures using random forest, a supervised machine learning algorithm. The model was developed based on a rich geodatabase of private truck load/unload spaces in the City of Seattle and the King County tax parcel database. The performance of the random forest model was evaluated through cross-validated estimates of the test error. The distribution of the outcome variables is unbalance with over 90% of parcels without private freight infrastructure. To consider the problem of unbalance sample, the optimum model was set to maximize the area under the ROC curve (AUC). The authors investigated the confusion matrix and the model classifier was design to balance the sensitivity and specificity of the model. Model results showed AUC of 81.5%, a true positive rate of 82.1% and a misclassification error of 22.5%.

This research provides an assessment tool that reduces the field work required to develop a quality inventory of private freight loading/unloading infrastructure by targeting the parcel stock and making data collection methods more effective. Local governments can use this research to inform efforts to revise and update delivery operations and regulations of truck parking and loading.

Authors: José Luis Machado León

Recommended Citation:
Machado Leon, Jose Luis. (2018). Estimating the Location of Private Infrastructure for Delivery and Pick-Up Operations in Dense Urban Areas. University of Washington Master's Degree Thesis.

Thesis: Array

Paper

Understanding the Use of the Curb Space and Alley for Unloading and Loading Operations: A Seattle Case Study

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Publication: VREF: Current Issues Influencing Urban Freight Research

Publication Date: 2018

Summary:

Purpose: The increasing growth of e-commerce has been putting pressure on local governments to rethink how they manage street curb parking and alley operations for trucks and other delivery vehicles. Many studies state that the competition for space among road users and the lack of adequate infrastructure force delivery drivers to either search for vacant spaces or park in unsuitable areas; which negatively impacts road capacity and causes inconvenience to other users of the road (Butrina et al. (2017); Dablanc & Beziat (2015); Aiura & Taniguchi (2005)).

However, local governments often lack data about the current usage of the parking infrastructure, which is necessary to make well-informed decisions regarding freight planning, especially in dense, constrained urban areas.

For these reasons, the purpose of this research is to address the lack of information regarding the usage of the infrastructure at the public right of way used for freight and parcel load and unload operations.

Research Approach: The approach of this research is quantitative. The SCTL research team developed two independent data collection replicable methods to quantify the usage of (i) curb spaces and (ii) alleys in selected areas of Seattle’s One Center City.

Findings and Originality: This research presents two case studies for selected areas in Seattle’s One Center City area. The first one documents and analyzes the duration and types of curb spaces used by delivery vehicles in the surrounding area of five prototype buildings. We also considered all vehicles occupying on-street commercial vehicle load zones located in the study area. The second case study conducts an alley occupancy survey, looking into all parking activities (including trucks, vans, garbage collection vehicles, and passenger vehicles) in seven alleys. A total of twelve survey locations were monitored during 2-3 weekdays and 4-8 hours per day.

Research Impact: This research provides practical step-by-step methods to conduct occupancy studies of public parking for loading and loading operations, which helps to understand the current usage of a key piece of the infrastructure network. The results provide critical information to make well informed decisions regarding urban freight planning especially in dense, constrained urban areas.

Practical Impact :This research describes the steps required to develop an efficient and systematic data collection method to build a database that will provide evidence-based learning to Seattle local officials. By applying these quantitative methods, we provided decision support to pilot-test and potentially adopt solutions to improve the freight parking infrastructure performance.

Authors: Dr. Anne GoodchildJosé Luis Machado LeónGabriela Girón-Valderrama

Recommended Citation:
Giron-Valderrama, G., Machado-León, J. L., & Goodchild, A. Understanding the use of the curb space and alley for unloading and loading operations: A Seattle Case Study. VREF: Current Issues Influencing Urban Freight Research, 37.

Generating Opportunity for All (GOAL): Microfreight Hubs Feasibility in North Fort Smith, Arkansas

(This project is part of the Urban Freight Lab’s Technical Assistance Program, where UFL contributes to the project by providing 1:1 match funds in terms of staff and/or research assistants to complete project tasks.)

This project seeks to examine how microfreight hubs can increase equity to services, benefit historically marginalized communities, and be joined to share micromobility options, social service agencies, and minority businesses in North Fort Smith, Arkansas.

The Urban Freight Lab will assist Frontier MPO and the City of Fort Smith by sharing knowledge and providing feedback as they develop a cohesive strategy to develop a microfreight hub pilot project that leverages community resources.

The proposed goal is to create a cohesive strategy to develop a sound planning process, grow collaborative relationships, produce a sustainable business model, and implement a microfreight hub pilot project that leverages community resources.

Summary of Project Phases and Associated Tasks:

Assessment Phase
- Task 1: Gather and review background information regarding the plans, policies, codes, and data related to establishing and implementing microfreight hubs within North Fort Smith.
- Task 2: Conduct literature review on microfreight hub operations and business model.
- Task 3: Gather, review, and provide feedback on existing partnerships and stakeholders.
- Task 4: Identify and review potential microfreight hub locations particularly locations that will enhance accessibility to vulnerable groups
Outreach and Learning Phase
- Task 1: Deliver virtual interactive coaching session on establishing and building collaborative relationships and pilot lessons learned.
- Task 2: Convene community champions, partners, freight carriers, and other stakeholders to develop clear understanding of community and stakeholder needs, concerns, and challenges.
- Task 3: Develop next steps and any action plans for moving a microfreight hub forward.

Partner Organization: Frontier Metropolitan Planning Organization, City of Fort Smith, Arkansas

The Urban Freight Lab awarded Technical assistance to the Frontier Metropolitan Planning Organization (FMPO) in Fort Smith, West Arkansas.