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Paper

Providing Curb Availability Information to Delivery Drivers Reduces Cruising for Parking

 
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Publication: Scientific Reports
Volume: (2022) 12:19355
Publication Date: 2022
Summary:

Delivery vehicle drivers are experiencing increasing challenges in finding available curb space to park in urban areas, which increases instances of cruising for parking and parking in unauthorized spaces. Policies traditionally used to reduce cruising for parking for passenger vehicles, such as parking fees and congestion pricing, are not effective at changing delivery drivers’ travel and parking behaviors.

Intelligent parking systems that use real-time curb availability information to better route and park vehicles can reduce cruising for parking, but they have never been tested for delivery vehicle drivers.

This study tested whether providing real-time curb availability information to delivery drivers reduces the travel time and distance spent cruising for parking. A curb parking information system deployed in a study area in Seattle, Wash., displayed real-time curb availabilities on a mobile app called OpenPark. A controlled experiment assigned drivers’ deliveries in the study area with and without access to OpenPark.

The data collected showed that when curb availability information was provided to drivers, their cruising for parking time significantly decreased by 27.9 percent, and their cruising distance decreased by 12.4 percent. These results demonstrate the potential for implementing intelligent parking systems to improve the efficiency of urban logistics systems.

Recommended Citation:
Dalla Chiara, G., Krutein, K.F., Ranjbari, A. et al. Providing curb availability information to delivery drivers reduces cruising for parking. Sci Rep 12, 19355 (2022). https://doi.org/10.1038/s41598-022-23987-z
Presentation

Improving Delivery Efficiency and Understanding User Behavior through Common Carrier Parcel Lockers

 
Publication: 9th International Urban Freight Conference, Long Beach, May 2022
Publication Date: 2022
Summary:

Common-carrier parcel lockers have emerged as a secure, automated, self-service means of delivery consolidation in congested urban areas, which are believed to mitigate last-mile delivery challenges by reducing out-of-vehicle delivery times and consequently vehicle dwell times at the curb. However, little research exists to empirically demonstrate the environmental and efficiency gains from this technology.

In this study, we designed a nonequivalent group pretest/post-test experiment to estimate the causal effects of a common-carrier locker in a residential building in downtown Seattle, WA. The causal effects are measured in terms of vehicle dwell time and the time delivery drivers spend inside the building, through the difference-in-difference method and using a similar residential building as a control.

The results showed a statistically significant decrease in time spent inside the building and a small yet insignificant reduction in vehicle dwell times.

Recommended Citation:
Andisheh Ranjbari, Caleb Diehl, Giacomo Dalla Chiara, and Anne Goodchild (2022). Improving Delivery Efficiency and Understanding User Behavior through Common Carrier Parcel Lockers. 9th International Urban Freight Conference (INUF), Long Beach, CA May 2022.
Presentation

Exploring the Sustainability Potential of Urban Delivery Microhubs and Cargo Bike Deliveries

 
Publication: 9th International Urban Freight Conference, Long Beach, May 2022
Publication Date: 2022
Summary:

Micro-consolidation implementations and pairing with soft transportation modes offer practical, economic, environmental, and cultural benefits. Early implementations of micro consolidation practices were tested but cities need to understand their implications in terms of efficiency and sustainability.

This study includes a research scan and proposes a typology of micro-consolidation practices. It focuses on assessing the performance of microhubs that act as additional transshipment points where the packages are transported by trucks and transferred onto e-bikes to complete the last mile.

The purpose of the study is to assess the performance of delivery operations using a network of microhubs with cargo logistics and identify the conditions under which these solutions can be successfully implemented to improve urban freight efficiencies and reduce emissions. The performance is evaluated in terms of vehicle miles traveled, tailpipe CO2 emissions, and average operating cost per package using simulation tools.

Recommended Citation:
Şeyma Güneş and Anne Goodchild (2022). Exploring the Sustainability Potential of Urban Delivery Microhubs and Cargo Bike Deliveries. 9th International Urban Freight Conference (INUF), Long Beach, CA May 2022.
Student Thesis and Dissertations

Micro-Consolidation Practices in Urban Delivery Systems: Comparative Evaluation of Last Mile Deliveries Using e-Cargo Bikes and Microhubs

 
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Publication Date: 2021
Summary:

The demand for home deliveries has seen a drastic increase, especially in cities, putting urban freight systems under pressure. As more people move to urban areas and change consumer behaviors to shop online, busy delivery operations cause externalities such as congestion and air pollution.

Micro-consolidation implementations and their possible pairing with soft transportation modes offer practical, economic, environmental, and cultural benefits. Early implementations of micro-consolidation practices were tested but cities need to understand their implications in terms of efficiency and sustainability.

This study includes a research scan and proposes a typology of micro-consolidation practices. It focuses on assessing the performance of microhubs that act as additional transshipment points where the packages are transported by trucks and transferred onto e-bikes to complete the last mile.

The purpose of the study is to assess the performance of delivery operations using a network of microhubs with cargo logistics and identify the conditions under which these solutions can be successfully implemented to improve urban freight efficiencies and reduce emissions. The performance is evaluated in terms of vehicle miles traveled, tailpipe CO2 emissions, and average operating cost per package using simulation tools. Three different delivery scenarios were tested that represents 1) the baseline scenario, where only vans and cars make deliveries; 2) the mixed scenario, where in addition to vans and cars, a portion of packages are delivered by e-bikes; and 3) the e-bike only scenario, where all package demand is satisfied using microhubs and e-bikes.

The results showed that e-bike delivery operations perform the best in service areas with high customer density. At the highest customer demand level, e-bikes traveled 7.7% less to deliver a package and emitted 91% less tailpipe CO2 with no significant cost benefits or losses when compared with the baseline scenario where only traditional delivery vehicles were used. Cargo logistics, when implemented in areas where the demand is densified, can reduce emissions and congestion without significant cost implications.

Authors: Şeyma Güneş
Recommended Citation:
Gunes, S. (2021). Micro-Consolidation Practices in Urban Delivery Systems: Comparative Evaluation of Last Mile Deliveries Using e-Cargo Bikes and Microhubs, University of Washington Master's Thesis.
Paper

Identifying the Challenges to Sustainable Urban Last-Mile Deliveries: Perspectives from Public and Private Stakeholders

 
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Publication: Sustainability
Volume: 14, 4701
Publication Date: 2022
Summary:

While freight transportation is a necessary activity to sustain cities’ social and economic life—enabling the movement and deployment of goods and services in urbanized areas—it also accounts for a significant portion of carbon dioxide (CO2) emissions. The urban freight ecosystem is a complex network of agents, both public and private. Reducing CO2 emissions from urban freight requires the collaboration and coordination between those agents, but the motivations behind their goals, strategies for achieving those goals, and the challenges faced by each agent may differ. In this paper, we document the strategies aimed at reducing CO2 emissions considered by cities and private companies with the goal of understanding the challenges to progress faced by each. To accomplish this, we interviewed officials from purposefully sampled city departments in North America and private companies involved in city logistics. We found that cities face challenges related to a lack of strong leadership, resources, and policy tools. Companies must consider technological challenges, costs, and their workforce before reducing emissions. Cities and companies are challenged by the disaggregated nature of the urban freight “system”—a system that is not organized at the municipal scale and that is driven by performance and customer expectations.

Recommended Citation:
Maxner, T.; Dalla Chiara, G.; Goodchild, A. Identifying the Challenges to Sustainable Urban Last-Mile Deliveries: Perspectives from Public and Private Stakeholders. Sustainability 2022, 14, 4701. https://doi.org/10.3390/su14084701.
Report

Mapping the Challenges to Sustainable Urban Freight

 
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Publication Date: 2022
Summary:

Just as there has been a push for more climate-friendly passenger travel in recent years, that same push is building for freight travel. At the same time ecommerce is booming and goods delivery in cities is rising, sustainability has become a policy focus for city governments and a corporate priority for companies.

Why? Cities report being motivated to be responsive to residents, businesses, and the goals of elected leaders. Companies report being motivated by cost reduction, efficiency, branding and customer loyalty, and corporate responsibility.

For its part, Amazon in 2019 pledged to become a net-zero carbon business by 2040. In the wake of that pledge, Amazon financially supported this Urban Freight Lab research examining two key questions:

  1. What is the current state of sustainable urban freight planning in the United States?
  2. What are the challenges to achieving a sustainable urban freight system in the United States and Canada?

Because the research literature reveals that denser, more populous cities are the areas most impacted by climate change, we focused our analysis on the 58 cities representing the largest, densest, and fastest-growing cities in the U.S. found within the nation’s 25 largest, densest, and fastest-growing metro areas. Our population, growth, and density focus resulted in heavy concentration in California, Texas, and Florida and light representation in the Midwest.

Within those 58 cities, we reviewed 243 city planning documents related to transportation and conducted 25 interviews with public and private stakeholders. We intentionally sought out both the public and private sectors because actors in each are setting carbon-reduction goals and drafting plans and taking actions to address climate change in the urban freight space.

In our research, we found that:

  1. The overwhelming majority of cities currently have no plans to support sustainable urban freight. As of today, ten percent of the cities considered in this research have taken meaningful steps towards decarbonizing the sector.
  2. Supply chains are complex and the focus on urban supply chain sustainability is relatively new. This reality helps explain the myriad challenges to moving toward a sustainable urban freight system.
  3. For city governments, those challenges include a need to adapt existing tools and policy levers or create new ones, as well as a lack of resources and leadership to make an impact in the industry.
  4. For companies, those challenges include concerns about the time, cost, technology, and labor complexity such moves could require.

“Sustainability” can mean many things. In this research, we define sustainable urban freight as that which reduces carbon dioxide emissions, with their elimination—which we refer to as decarbonization—as the ultimate end goal. This definition represents just one environmental impact of urban freight and does not include, for example, noise pollution, NOx or SOx emissions, black carbon, or particulate matter.

We define urban freight as last-mile delivery within cities, including parcel deliveries made by companies like Amazon and UPS and wholesale deliveries made by companies like Costco and Pepsi. We do not include regional or drayage/port freight as those merely transit through cities and face distinct sustainability barriers.

Authors: Urban Freight Lab
Recommended Citation:
Urban Freight Lab (2022). Mapping the Challenges to Sustainable Urban Freight.
Report

Cargo E-Bike Delivery Pilot Test in Seattle

 
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Publication Date: 2020
Summary:

This study performed an empirical analysis to evaluate the implementation of a cargo e-bike delivery system pilot tested by the United Parcel Service, Inc. (UPS) in Seattle, Washington. During the pilot, a cargo e-bike with a removable cargo container was used to perform last-mile deliveries in downtown Seattle. Cargo containers were pre-loaded daily at the UPS Seattle depot and loaded onto a trailer, which was then carried to a parking lot in downtown.

Data were obtained for two study phases. In the “before-pilot” phase, data were obtained from truck routes that operated in the same areas where the cargo e-bike was proposed to operate. In the “pilot” phase, data were obtained from the cargo e-bike route and from the truck routes that simultaneously delivered in the same neighborhoods. Data were subsequently analyzed to assess the performance of the cargo e-bike system versus the traditional truck-only delivery system.

The study first analyzed data from the before-pilot phase to characterize truck delivery activity. Analysis focused on three metrics: time spent cruising for parking, delivery distance, and dwell time. The following findings were reported:

  • On average, a truck driver spent about 2 minutes cruising for parking for each delivery trip, which represented 28 percent of total trip time. On average, a driver spent about 50 minutes a day cruising for parking.
  • Most of the deliveries performed were about 30 meters (98 feet) from the vehicle stop location, which is less than the length of an average blockface in downtown Seattle (100 meters, 328 feet). Only 10 percent of deliveries were more 100 meters away from the vehicle stop location.
  • Most truck dwell times were around 5 minutes. However, the dwell time distribution was right-skewed, with a median dwell time of 17.5 minutes.

Three other metrics were evaluated for both the before-pilot and the pilot study phases: delivery area, number of delivery locations, and number of packages delivered and failed first delivery rate. The following results were obtained:

  • A comparison of the delivery areas of the trucks and the cargo e-bike before and after the pilot showed that the trucks and cargo e-bike delivered approximately in the same geographic areas, with no significant changes in the trucks’ delivery areas before and during the pilot.
  • The number of establishments the cargo e-bike delivered to in a single tour during the pilot phase was found to be 31 percent of the number of delivery locations visited, on average, by a truck in a single tour during the before-pilot phase, and 28 percent during the pilot phase.
  • During the pilot, the cargo e-bike delivered on average to five establishments per hour, representing 30 percent of the establishments visited per hour by a truck in the before-pilot phase and 25 percent during the pilot.
  • During the pilot, the number of establishments the cargo e-bike delivered to increased over time, suggesting a potential for improvement in the efficiency of the cargo e-bike.
  • The cargo e-bike delivered 24 percent of the number of packages delivered by a truck during a single tour, on average, before the pilot and 20 percent during the pilot.
  • Both before and during the pilot the delivery failed rate (percentage of packages that were not delivered throughout the day) was approximately 0.8 percent. The cargo e-bike experienced a statistically significantly lower failed rate of 0.5 percent with respect to the truck fail rate, with most tours experiencing no failed first deliveries.

The above reported empirical results should be interpreted only in the light of the data obtained. Moreover, some of the results are affected by the fact that the pilot coincided with the holiday season, in which above average demand was experienced. Moreover, because the pilot lasted only one month, not enough time was given for the system to run at “full-speed.”

Recommended Citation:
Urban Freight Lab (2020). Cargo E-Bike Delivery Pilot Test in Seattle.
Report

The Final 50 Feet of the Urban Goods Delivery System: Common Carrier Locker Pilot Test at the Seattle Municipal Tower

 
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Publication Date: 2018
Summary:

This report provides compelling evidence of the effectiveness of a new urban goods delivery system strategy: Common Carrier Locker Systems that create parcel delivery density and provide secure delivery locations in public spaces.

Common carrier locker systems are an innovative strategy because they may be used by any retailer, carrier, and goods purchaser, and placed on public property.  This contrasts with branded lockers such as those operated by Amazon, UPS, and FedEx that are limited to one retailer’s or one carrier’s use. Common carrier lockers use existing smart locker technology to provide security and convenience to users.

The Common Carrier Locker System Pilot Test in the Seattle Municipal Tower was uniquely designed for multiple retailers’ and delivery firms’ use in a public space. In spring 2018, a common carrier locker system was placed in the 62-floor Seattle Municipal Tower for ten days as part of a joint research project of the Urban Freight Lab (UFL) at the University of Washington’s Supply Chain Transportation & Logistics Center and the Seattle Department of Transportation (SDOT), with additional funding from the Pacific Northwest Transportation Consortium (PacTrans).

This report demonstrates common carrier lockers’ potential to reach both public and private goals by reducing dwell time (the time a truck is parked in a load/unload space in the city) and the number of failed first delivery attempts to dense urban areas. This research provides evidence that delivering multiple packages to a single location such as a locker, rather than delivering packages one-by-one to individual tenants in an urban tower increases the productivity of public and private truck load/unload spaces.

The concept for this empirical pilot test draws on prior UFL-conducted research on the Final 50 Feet of the urban goods delivery system. The Final 50 Feet is the term for the last segment of the supply chain. It begins when a truck parks in a load/unload space, continues as drivers maneuver goods along sidewalks and into urban towers to make the final delivery, and ends where the customer takes receipt of the goods.

The UFL’s 2017 research documented that of the 20 total minutes delivery drivers spent on average in the Seattle Municipal Tower, 12.2 of those minutes were spent going floor-to-floor in freight elevators and door-to-door to tenants on multiple floors.  The UFL recognized that cutting those two steps from the delivery process could slash delivery time in the Tower by more than half—which translates into a substantial reduction in truck dwell time.

Recommended Citation:
Urban Freight Lab (2018). The Final 50 Feet of the Urban Goods Delivery System: Common Carrier Locker Pilot Test at the Seattle Municipal Tower.
Paper

Delivery Process for an Office Building in the Seattle Central Business District

 
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Publication: Transportation Research Record: Journal of the Transportation Research Board
Volume: Transportation Research Board 97th Annual Meeting
Publication Date: 2018
Summary:

Movement of goods within a central business district (CBD) can be very constraining with high levels of congestion and insufficient curb spaces. Pick-up and delivery activities encompass a significant portion of urban goods movement and inefficient operations can negatively impact the already highly congested areas and truck dwell times. Identifying and quantifying the delivery processes within the building is often difficult.

This paper introduces a systematic approach to examine freight movement, using a process flow map with quantitative delivery times measured during the final segment of the delivery process. This paper focuses on vertical movements such as unloading/loading activities, taking freight elevators, and performing pick-up/delivery operations. This approach allows us to visualize the components of the delivery process and identify the processes that consume the most time and greatest variability. Using this method, the authors observed the delivery process flows of an office building in downtown Seattle, grouped into three major steps: 1. Entering, 2. Delivering, 3. Exiting. This visualization tool provides researchers and planners with a better understanding of the current practices in the urban freight system and helps identify the non-value-added activities and time that can unnecessarily increase the overall delivery time.

Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle
Recommended Citation:
Kim, Haena, Linda Ng Boyle, and Anne Goodchild. "Delivery Process for an Office Building in the Seattle Central Business District." Transportation Research Record 2672, no. 9 (2018): 173-183.