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Urban Freight Lab

Research Keyword: Last-mile (final mile) delivery

Last-mile (or final-mile) delivery refers to the transportation of a shipment from the fulfillment center to its final customer.

Report

The Final 50 Feet of the Urban Goods Delivery System (Final Report)

 
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Publication Date: 2018
Summary:

Urban Freight Lab’s foundational report is the first assessment in any American city of the privately-owned and operated elements of the Final 50 Feet of goods delivery supply chains (the end of the supply chain, where delivery drivers must locate both parking and end customers). These include curb parking spaces, private truck freight bays and loading docks, street design, traffic control, and delivery policies and operations within buildings.

Goods delivery is an essential but little-noticed activity in urban areas. For the last 40 years, deliveries have been mostly performed by a private sector shipping industry that operates within general city traffic conditions. However, in recent years e-commerce has created a rapid increase in deliveries, which implies an explosion of activity in the future.

Meeting current and future demand is creating unprecedented challenges for shippers to meet both increased volumes and increasing customer expectations for efficient and timely delivery. Anecdotal evidence suggests that increasing demand is overwhelming goods delivery infrastructure and operations. Delivery vehicles parked in travel lanes, unloading taking place on crowded sidewalks, and commercial truck noise during late night and early morning hours are familiar stories in urban areas.

These conditions are noticeable throughout the City of Seattle as our population and employment rapidly increase. However, goods delivery issues are particularly problematic in Seattle’s high-density areas of Downtown, Belltown, South Lake Union, Pioneer Square, First Hill, Capitol Hill and Queen Anne, described as Seattle’s “Center City”. Urban goods transportation makes our economy and quality of life possible.

As the Seattle Department of Transportation (SDOT) responds to the many travel challenges of a complex urban environment, we recognize that goods delivery needs to be better understood and supported to retain the vitality and livability of our busiest neighborhoods.

U.S. cities do not have much information about the urban goods delivery system. While public agencies have data on city streets, public transportation and designated curbside parking, the “final 50 feet” in goods delivery also utilizes private vehicles, private loading facilities, and privately-owned and operated buildings outside the traditional realm of urban planning.

Bridging the information gap between the public and private sectors requires a new way of thinking about urban systems. Specifically, it requires trusted data sharing between public and private partners, and a data-driven approach to asking and answering the right questions, to successfully meet modern urban goods delivery needs.

The Urban Freight Lab (UFL) provides a standing forum to solve a range of short-term as well as long-term strategic urban goods problem solving, that provides evidence of effectiveness before strategies are widely implemented in the City.

Authors: Urban Freight Lab
Recommended Citation:
Supply Chain Transportation & Logistics Center. (2018) The Final 50 Feet of the Urban Goods Delivery System.
Paper

Ecommerce and Logistics Sprawl: A Spatial Exploration of Last-Mile Logistics Platforms

 
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URL: https://doi.org/10.1016/j.jtrangeo.2023.103692
Publication: Journal of Transport Geography
Volume: 112
Publication Date: 2023
Summary:

The rise of ecommerce helped fuel consumer appetite for quick home deliveries. One consequence has been the placing of some logistics facilities in proximity to denser consumer markets. The trend departs from prevailing discussion on “logistics sprawl,” or the proliferation of warehousing into the urban periphery. This study spatially and statistically explores the facility- and region-level dimensions that characterize the centrality of ecommerce logistics platforms. Analyzing 910 operational Amazon logistics platforms in 89 U.S. metropolitan statistical areas (MSAs) between 2013 and 2021, this study estimates temporal changes in distances to relative, population centroids and population-weighted market densities. Results reveal that although some platforms serving last-mile deliveries are located closer to consumers than upstream distribution platforms to better fulfill time demands, centrality varies due to facility operating characteristics, market size, and when the platform opened.

Ecommerce has transformed the “consumption geography” of cities. These transformations have major implications for shopping behaviors and retail channels, last-mile operations and delivery mode choice, the management and pricing of competing uses for street and curb space, and the spatial ordering and functional role of logistics land uses. In the latter case, researchers have observed a diversification of logistics platforms to more efficiently serve home delivery demand. These platforms range from “dark stores” and “microfullfilment centers” that fulfill on-demand deliveries and omni-channeled retail without a consumer facing storefront, multi-use urban distribution centers that convert unproductive sites (e.g., abandoned rail depots) to more lucrative land uses, and “microhubs” that stage transloading between cargo vans and e-bicycles suited for dense urban neighborhoods.

Logistics spaces play an important role in improving urban livability and environmental sustainability. Planning decisions scale geographically from the region-level to the curb. Facilities such as urban consolidation centers and loading zones can mitigate common delivery inefficiencies, such as low delivery densities and “cruising” for parking, respectively. These inefficiencies generate many negative externalities including climate emissions, air and noise pollution, congestion, and heightened collision risks, especially for vulnerable road users such as pedestrians and bicyclists. Limited commercial data has made it difficult, however, to observe spatial patterns with regards to ecommerce logistics platforms.

Using detailed proprietary data, this paper explores the evolving spatial organization of ecommerce logistics platforms. Given the company’s preeminence as the leading online retailer in the U.S., the paper presents Amazon as a case study for understanding warehousing and distribution (W&D) activity in the larger ecommerce space. Utilizing proprietary data on Amazon logistics facilities between 2013 and 2021, this research explores the geographic shape and explanatory dimensions of ecommerce within major U.S. metropolitan areas. In the following section, this study defines the state of research related to broader W&D land use and its implications to ecommerce’s distinct consumption geography. Afterwards, two methodologies for measuring logistics centrality are tested: a temporally relative barycenter-based metric, the prevailing method in literature, and another GIS-based, population-weighted service distance metric. The two measurements reveal nuances between facility- and region-level differences in the spatial organization of ecommerce platforms, which has yet to be fully researched. After presenting results from an exploratory regression analysis, this study discusses implications for future urban logistics land use and transport decisions.

Authors: Travis FriedDr. Anne Goodchild
Recommended Citation:
Fried, T., & Goodchild, A. (2023). E-commerce and logistics sprawl: A spatial exploration of last-mile logistics platforms. Journal of Transport Geography, 112, 103692. https://doi.org/10.1016/j.jtrangeo.2023.103692

Last-Mile Freight Curb Access: Digitizing the Last Mile of Urban Goods to Improve Curb Access and Use

The U.S. Department of Transportation (USDOT) awarded a $2 million grant under its SMART (Strengthening Mobility and Revolutionizing Transportation) grant program to support the development of the Last-Mile Freight Curb Access Program: Digitizing the Last Mile of Urban Goods to Improve Curb Access and Utilization, a collaboration between the Urban Freight Lab, Seattle Department of Transportation, and Open Mobility Foundation. This project will develop sensor-based technology solutions that address to transportation problems, enabling commercial vehicles to make faster, safer, and more efficient deliveries with reduced vehicle emissions.

The Last Mile Freight Curb Access Program focuses on providing commercial vehicle drivers with real-time information to park legally and expedite deliveries. Research from a 2019 Urban Freight Lab study showed that more than 40% of commercial vehicles in downtown Seattle park in unauthorized locations. Another study showed that equipping commercial vehicles with real-time parking availability and load zone information could reduce their “cruising” time by nearly 30%. The project aims to make information about curbside regulations digitized and more accessible to commercial drivers, and leverage this data to improve regulations.

Other cities including Portland, San Francisco, San Jose, Los Angeles, Minneapolis, Philadelphia, and Miami-Dade County have also received SMART grants to implement similar technology-based solutions for improving curb access.

Background

Since 2010, the Seattle Department of Transportation (SDOT) has been a national leader in data-driven curbside management by using parking occupancy data to set on-street parking rates. We proposed to extend our data-driven pricing and curb literacy to a new use: designated commercial vehicle load zones (CVLZ) and the commercial vehicle permit (CVP). Our plan is to establish new CVP policies in close collaboration with urban freight companies, adjacent businesses, and other critical stakeholders; implement a digital CVP built on the Curb Data Specification (CDS) that enables capture of curb utilization measurements and communicates demand management policies; and transform our legacy digital curb inventory to the national CDS standard.

Strategies

To address these challenges, SDOT proposes a SMART project that will use a combination of digital technologies coupled with targeted outreach. This approach will be implemented through three key strategies:

  1. Engage with local businesses and urban freight companies to understand challenges and build a foundation of trust SDOT will engage with a variety of stakeholders including local neighborhood businesses, commercial vehicle users from large carriers, and commercial vehicle permit (CVP) holders from small and local businesses. The goal is to build trust and work collaboratively with our users to modernize and improve our existing CVP to create a system that works for urban freight companies, local businesses, and benefits the community at large.
  2. Prototype a digital CVP and use findings to modernize and scale the system SDOT will conduct a vendor procurement to prototype and assess a wireless vehicle-to-curb infrastructure (V2I) communication system, built on top of the Curb Data Specification (CDS) standard as a new way to manage our CVP. Data collected through this prototype will be leveraged by the UFL to conduct research to develop standardized data collection efforts for commercial curb use and create new data-driven policy and permit recommendations.
  3. Collaborate with a national cohort of cities implementing the Curb Data Specification SDOT will partner with the Open Mobility Foundation (OMF) and collaborate with a national cohort of OMF member cities to support the shared objectives in how CDS can help cities and companies pilot and scale dynamic curb use. SDOT will share lessons from Stage 1 prototyping with OMF cohort cities to strengthen all CDS-related SMART grant projects and better position proven technologies to be implemented at scale for a Stage 2 project. SDOT is uniquely positioned to deliver a successful Stage 1 project focusing on commercial vehicle curb access and utilization given our existing CVP and leadership in data driven curbside management. Specifically, this project will directly address the SMART goals of equity and access, partnerships, and integration and build the foundation for dramatic improvements in safety, reliability, and climate in Stage 2. Our goal is that the Stage 1 learnings will allow us to scale a digital CVP for citywide adoption in Stage 2, thus promoting interoperability of technology solutions to improve curb access for commercial curb users citywide. Our approach centers on stakeholder and community partnerships, data-driven assessment, and technical capacity-building. Potential outcomes for testing and implementation in Stage 2 include updated policies or curb allocations that might address inequities through deeper understanding of the variety of commercial users of the curb, reduced carbon emissions by creating or incenting CV zero emission zones, and decreased impacts to vulnerable road users through optimized curb allocation.

Objectives

The expected benefits of Stage 1 will be threefold:

    1. Rigorously assess the piloted technology system to understand its scaling potential: The project will develop a technology assessment methodology that will look critically at accuracy and data use model development. This assessment will be transparent and developed in collaboration with OMF cohort cities to ensure solutions are scalable while meeting the core needs of Seattle’s digital CVP.
    2. Create a CDS framework for standardizing data collection efforts of commercial curb space: SDOT will share lessons learned from Stage 1 prototyping and policy recommendations with OMF cohort cities to collectively strengthen all CDS-related SMART grant projects and better position proven technologies to be implemented at scale.
    3. Create new data-driven commercial vehicle policy and permit recommendations to be enacted during Stage 2 of this grant

The recommendations will be informed by data models created by the UFL using utilization data from the project overlayed with characteristics of adjacent urban form and land use. These models will help SDOT identify areas for adjustments to existing curb allocation as well as establish a deeper understanding of the variety of commercial vehicle user behavior at the curb to meet climate goals. We anticipate these policies will benefit both curb users and local community members by reducing congestion and creating safer streets.

Paper

Identifying the Challenges to Sustainable Urban Last-Mile Deliveries: Perspectives from Public and Private Stakeholders

 
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URL: https://doi.org/10.3390/su14084701
Publication: Sustainability
Volume: 14, 4701
Publication Date: 2022
Summary:

While freight transportation is a necessary activity to sustain cities’ social and economic life—enabling the movement and deployment of goods and services in urbanized areas—it also accounts for a significant portion of carbon dioxide (CO2) emissions. The urban freight ecosystem is a complex network of agents, both public and private. Reducing CO2 emissions from urban freight requires the collaboration and coordination between those agents, but the motivations behind their goals, strategies for achieving those goals, and the challenges faced by each agent may differ. In this paper, we document the strategies aimed at reducing CO2 emissions considered by cities and private companies with the goal of understanding the challenges to progress faced by each. To accomplish this, we interviewed officials from purposefully sampled city departments in North America and private companies involved in city logistics. We found that cities face challenges related to a lack of strong leadership, resources, and policy tools. Companies must consider technological challenges, costs, and their workforce before reducing emissions. Cities and companies are challenged by the disaggregated nature of the urban freight “system”—a system that is not organized at the municipal scale and that is driven by performance and customer expectations.

Authors: Thomas MaxnerDr. Giacomo Dalla ChiaraDr. Anne Goodchild
Recommended Citation:
Maxner, T.; Dalla Chiara, G.; Goodchild, A. Identifying the Challenges to Sustainable Urban Last-Mile Deliveries: Perspectives from Public and Private Stakeholders. Sustainability 2022, 14, 4701. https://doi.org/10.3390/su14084701.
Report

Mapping the Challenges to Sustainable Urban Freight

 
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Publication Date: 2022
Summary:

Just as there has been a push for more climate-friendly passenger travel in recent years, that same push is building for freight travel. At the same time ecommerce is booming and goods delivery in cities is rising, sustainability has become a policy focus for city governments and a corporate priority for companies.

Why? Cities report being motivated to be responsive to residents, businesses, and the goals of elected leaders. Companies report being motivated by cost reduction, efficiency, branding and customer loyalty, and corporate responsibility.

For its part, Amazon in 2019 pledged to become a net-zero carbon business by 2040. In the wake of that pledge, Amazon financially supported this Urban Freight Lab research examining two key questions:

  1. What is the current state of sustainable urban freight planning in the United States?
  2. What are the challenges to achieving a sustainable urban freight system in the United States and Canada?

Because the research literature reveals that denser, more populous cities are the areas most impacted by climate change, we focused our analysis on the 58 cities representing the largest, densest, and fastest-growing cities in the U.S. found within the nation’s 25 largest, densest, and fastest-growing metro areas. Our population, growth, and density focus resulted in heavy concentration in California, Texas, and Florida and light representation in the Midwest.

Within those 58 cities, we reviewed 243 city planning documents related to transportation and conducted 25 interviews with public and private stakeholders. We intentionally sought out both the public and private sectors because actors in each are setting carbon-reduction goals and drafting plans and taking actions to address climate change in the urban freight space.

In our research, we found that:

  1. The overwhelming majority of cities currently have no plans to support sustainable urban freight. As of today, ten percent of the cities considered in this research have taken meaningful steps towards decarbonizing the sector.
  2. Supply chains are complex and the focus on urban supply chain sustainability is relatively new. This reality helps explain the myriad challenges to moving toward a sustainable urban freight system.
  3. For city governments, those challenges include a need to adapt existing tools and policy levers or create new ones, as well as a lack of resources and leadership to make an impact in the industry.
  4. For companies, those challenges include concerns about the time, cost, technology, and labor complexity such moves could require.

“Sustainability” can mean many things. In this research, we define sustainable urban freight as that which reduces carbon dioxide emissions, with their elimination—which we refer to as decarbonization—as the ultimate end goal. This definition represents just one environmental impact of urban freight and does not include, for example, noise pollution, NOx or SOx emissions, black carbon, or particulate matter.

We define urban freight as last-mile delivery within cities, including parcel deliveries made by companies like Amazon and UPS and wholesale deliveries made by companies like Costco and Pepsi. We do not include regional or drayage/port freight as those merely transit through cities and face distinct sustainability barriers.

Authors: Urban Freight Lab
Recommended Citation:
Urban Freight Lab (2022). Mapping the Challenges to Sustainable Urban Freight.
Report

Cargo E-Bike Delivery Pilot Test in Seattle

 
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Publication Date: 2020
Summary:

This study performed an empirical analysis to evaluate the implementation of a cargo e-bike delivery system pilot tested by the United Parcel Service, Inc. (UPS) in Seattle, Washington. During the pilot, a cargo e-bike with a removable cargo container was used to perform last-mile deliveries in downtown Seattle. Cargo containers were pre-loaded daily at the UPS Seattle depot and loaded onto a trailer, which was then carried to a parking lot in downtown.

Data were obtained for two study phases. In the “before-pilot” phase, data were obtained from truck routes that operated in the same areas where the cargo e-bike was proposed to operate. In the “pilot” phase, data were obtained from the cargo e-bike route and from the truck routes that simultaneously delivered in the same neighborhoods. Data were subsequently analyzed to assess the performance of the cargo e-bike system versus the traditional truck-only delivery system.

The study first analyzed data from the before-pilot phase to characterize truck delivery activity. Analysis focused on three metrics: time spent cruising for parking, delivery distance, and dwell time. The following findings were reported:

  • On average, a truck driver spent about 2 minutes cruising for parking for each delivery trip, which represented 28 percent of total trip time. On average, a driver spent about 50 minutes a day cruising for parking.
  • Most of the deliveries performed were about 30 meters (98 feet) from the vehicle stop location, which is less than the length of an average blockface in downtown Seattle (100 meters, 328 feet). Only 10 percent of deliveries were more 100 meters away from the vehicle stop location.
  • Most truck dwell times were around 5 minutes. However, the dwell time distribution was right-skewed, with a median dwell time of 17.5 minutes.

Three other metrics were evaluated for both the before-pilot and the pilot study phases: delivery area, number of delivery locations, and number of packages delivered and failed first delivery rate. The following results were obtained:

  • A comparison of the delivery areas of the trucks and the cargo e-bike before and after the pilot showed that the trucks and cargo e-bike delivered approximately in the same geographic areas, with no significant changes in the trucks’ delivery areas before and during the pilot.
  • The number of establishments the cargo e-bike delivered to in a single tour during the pilot phase was found to be 31 percent of the number of delivery locations visited, on average, by a truck in a single tour during the before-pilot phase, and 28 percent during the pilot phase.
  • During the pilot, the cargo e-bike delivered on average to five establishments per hour, representing 30 percent of the establishments visited per hour by a truck in the before-pilot phase and 25 percent during the pilot.
  • During the pilot, the number of establishments the cargo e-bike delivered to increased over time, suggesting a potential for improvement in the efficiency of the cargo e-bike.
  • The cargo e-bike delivered 24 percent of the number of packages delivered by a truck during a single tour, on average, before the pilot and 20 percent during the pilot.
  • Both before and during the pilot the delivery failed rate (percentage of packages that were not delivered throughout the day) was approximately 0.8 percent. The cargo e-bike experienced a statistically significantly lower failed rate of 0.5 percent with respect to the truck fail rate, with most tours experiencing no failed first deliveries.

The above reported empirical results should be interpreted only in the light of the data obtained. Moreover, some of the results are affected by the fact that the pilot coincided with the holiday season, in which above average demand was experienced. Moreover, because the pilot lasted only one month, not enough time was given for the system to run at “full-speed.”

Authors: Urban Freight Lab
Recommended Citation:
Urban Freight Lab (2020). Cargo E-Bike Delivery Pilot Test in Seattle.
Report

The Final 50 Feet of the Urban Goods Delivery System: Common Carrier Locker Pilot Test at the Seattle Municipal Tower

 
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Publication Date: 2018
Summary:

This report provides compelling evidence of the effectiveness of a new urban goods delivery system strategy: Common Carrier Locker Systems that create parcel delivery density and provide secure delivery locations in public spaces.

Common carrier locker systems are an innovative strategy because they may be used by any retailer, carrier, and goods purchaser, and placed on public property.  This contrasts with branded lockers such as those operated by Amazon, UPS, and FedEx that are limited to one retailer’s or one carrier’s use. Common carrier lockers use existing smart locker technology to provide security and convenience to users.

The Common Carrier Locker System Pilot Test in the Seattle Municipal Tower was uniquely designed for multiple retailers’ and delivery firms’ use in a public space. In spring 2018, a common carrier locker system was placed in the 62-floor Seattle Municipal Tower for ten days as part of a joint research project of the Urban Freight Lab (UFL) at the University of Washington’s Supply Chain Transportation & Logistics Center and the Seattle Department of Transportation (SDOT), with additional funding from the Pacific Northwest Transportation Consortium (PacTrans).

This report demonstrates common carrier lockers’ potential to reach both public and private goals by reducing dwell time (the time a truck is parked in a load/unload space in the city) and the number of failed first delivery attempts to dense urban areas. This research provides evidence that delivering multiple packages to a single location such as a locker, rather than delivering packages one-by-one to individual tenants in an urban tower increases the productivity of public and private truck load/unload spaces.

The concept for this empirical pilot test draws on prior UFL-conducted research on the Final 50 Feet of the urban goods delivery system. The Final 50 Feet is the term for the last segment of the supply chain. It begins when a truck parks in a load/unload space, continues as drivers maneuver goods along sidewalks and into urban towers to make the final delivery, and ends where the customer takes receipt of the goods.

The UFL’s 2017 research documented that of the 20 total minutes delivery drivers spent on average in the Seattle Municipal Tower, 12.2 of those minutes were spent going floor-to-floor in freight elevators and door-to-door to tenants on multiple floors.  The UFL recognized that cutting those two steps from the delivery process could slash delivery time in the Tower by more than half—which translates into a substantial reduction in truck dwell time.

Authors: Haena KimDr. Ed McCormackDr. Anne GoodchildBarbara Ivanov
Recommended Citation:
Urban Freight Lab (2018). The Final 50 Feet of the Urban Goods Delivery System: Common Carrier Locker Pilot Test at the Seattle Municipal Tower.
Paper

Delivery Process for an Office Building in the Seattle Central Business District

 
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URL: https://trid.trb.org/view/1497161
Publication: Transportation Research Record: Journal of the Transportation Research Board
Volume: Transportation Research Board 97th Annual Meeting
Publication Date: 2018
Summary:

Movement of goods within a central business district (CBD) can be very constraining with high levels of congestion and insufficient curb spaces. Pick-up and delivery activities encompass a significant portion of urban goods movement and inefficient operations can negatively impact the already highly congested areas and truck dwell times. Identifying and quantifying the delivery processes within the building is often difficult.

This paper introduces a systematic approach to examine freight movement, using a process flow map with quantitative delivery times measured during the final segment of the delivery process. This paper focuses on vertical movements such as unloading/loading activities, taking freight elevators, and performing pick-up/delivery operations. This approach allows us to visualize the components of the delivery process and identify the processes that consume the most time and greatest variability. Using this method, the authors observed the delivery process flows of an office building in downtown Seattle, grouped into three major steps: 1. Entering, 2. Delivering, 3. Exiting. This visualization tool provides researchers and planners with a better understanding of the current practices in the urban freight system and helps identify the non-value-added activities and time that can unnecessarily increase the overall delivery time.

Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle
Recommended Citation:
Kim, Haena, Linda Ng Boyle, and Anne Goodchild. "Delivery Process for an Office Building in the Seattle Central Business District." Transportation Research Record 2672, no. 9 (2018): 173-183. 
Paper

Urban Form and Last-Mile Goods Movement: Factors Affecting Vehicle Miles Travelled and Emissions

 
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URL: https://doi.org/10.1016/j.trd.2016.09.015
Publication: Transportation Research Part D: Transport and Environment
Volume: 61 (A)
Pages: 217-229
Publication Date: 2018
Summary:

There are established relationships between urban form and passenger travel, but less is known about urban form and goods movement. The work presented in this paper evaluates how the design of a delivery service and the urban form in which it operates affects its performance, as measured by vehicle miles traveled, CO2, NOx, and PM10 emissions.

This work compares simulated amounts of VMT, CO2, NOx, and PM10 generated by last-mile travel in several different development patterns and in many different goods movement structures, including various warehouse locations. Last-mile travel includes personal travel or delivery vehicles delivering goods to customers. Regression models for each goods movement scheme and models that compare sets of goods movement schemes were developed. The most influential variables in all models were measures of roadway density and proximity of a service area to the regional warehouse.

These efforts will support urban planning for goods movement, inform policies designed to mitigate the impacts of goods movement vehicles, and provide insights into achieving sustainability targets, especially as online shopping and goods delivery become more prevalent.

Authors: Dr. Anne Goodchild, Erica Wygonik
Recommended Citation:
Wygonik, Erica and Anne Goodchild. (2018) Urban Form and Last-Mile Goods Movement: Factors Affecting Vehicle Miles Travelled and Emissions. Transportation Research. Part D, Transport and Environment, 61, 217–229. https://doi.org/10.1016/j.trd.2016.09.015