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Article

More Online Shopping Means More Delivery Trucks. Are Cities Ready?

 
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Publication: The Conversation
Publication Date: 2016
Summary:

Two converging trends — the rise of e-commerce and urban population growth — are creating big challenges for cities. Online shoppers are learning to expect the urban freight delivery system to bring them whatever they want, wherever they want it, within one to two hours. That’s especially true during the holidays, as shipping companies hustle to deliver gift orders on time.

City managers and policymakers were already grappling with high demand and competing uses for scarce road, curb, and sidewalk space. If cities do not act quickly to revamp the way they manage increasing numbers of commercial vehicles unloading goods in streets and alleys and into buildings, they will drown in a sea of double-parked trucks.

The University of Washington has formed a new Urban Freight Lab to solve delivery system problems that cities and the business sector cannot handle on their own. Funders of this long-term strategic research partnership include the City of Seattle Department of Transportation (SDOT) and five founding corporate members: Costco, FedEx, Nordstrom, UPS, and the U.S. Postal Service.

The core problem facing cities is that they are trying to manage their part of a sophisticated data-powered 21st-century delivery system with tools designed for the 1800s — and they are often trying to do it alone. Consumers can order groceries, clothes, and electronics with a click, but most cities only have a stripe of colored paint to manage truck parking at the curb. The Urban Freight Lab brings building managers, retailers, logistics and tech firms, and city government together to do applied research and develop advanced solutions.

Moving more goods, more quickly

We have reached the point where millions of people who live and work in cities purchase more than half of their goods online. This trend is putting tremendous pressure on local governments to rethink how they manage street curb parking and alley operations for trucks and other delivery vehicles. It also forces building operators to plan for the influx of online goods. A few years ago, building concierges may have received a few flower bouquets. Now many are sorting and storing groceries and other goods for hundreds of residents every week.

In the first quarter of 2016, almost 8 percent of total U.S. retail sales took place online. Surging growth in U.S. online sales has averaged more than 15 percent year-over-year since 2010. Black Friday web sales soared by 22 percent from 2015 to 2016.

Online shoppers’ expectations for service are also rising. Two out of three shoppers expect to be able to place an order as late as 5:00 p.m. for next-day delivery. Three out of five believe orders placed by noon should be delivered the same day, and one out of four believe orders placed by 4:00 p.m. or later should still be delivered on the same day.

City living and shopping is still all about location, location, location. People are attracted to urban neighborhoods because they prefer to walk more and drive less. Respondents in the 2015 National Multifamily Housing Council-Kingsley Apartment Resident Preferences Survey preferred walking to grocery stores and restaurants rather than driving by seven points. But this lifestyle requires merchants to deliver goods to customers’ homes, office buildings or stores close to where they live.

Smarter delivery systems

SDOT recently published Seattle’s first draft Freight Master Plan, which includes high-level strategies to improve the urban goods delivery system. But before city managers act, they need evidence to prove which concepts will deliver results.

To lay the groundwork for our research, an SCTL team led by Dr. Ed McCormack and graduate students Jose Machado Leon and Gabriela Giron surveyed 523 blocks of Seattle’s downtown (including Belltown, the commercial core, Pioneer Square and International District), South Lake Union and Uptown urban centers in the fall of 2016. They compiled GIS coordinates and infrastructure characteristics for all observable freight loading bays within buildings. Our next step is to combine this information with existing GIS layers of the city’s curbside commercial vehicle load zones and alleys to produce a complete map of Seattle’s urban delivery infrastructure.

In our first research project, the Urban Freight Lab is using data-based process improvement tools to purposefully manage both public and private operations of the Final-50-Feet space. The final 50 feet of the urban delivery system begins when a truck stops at a city-owned curb, commercial vehicle load zone or alley. It extends along sidewalks and through privately owned building freight bays, and may end in common areas within a building, such as the lobby.

One key issue is failed deliveries: Some city residents don’t receive their parcels due to theft or because they weren’t home to accept them. Could there be secure, common drop-off points for multiple carriers to use, attached to bus stops or on the sidewalk?

The most pressing issue is the lack of space for trucks to park and deliver goods downtown. It may be possible to use technology to get more use out of existing commercial vehicle load zones. For example, trucks might be able to use spaces now reserved exclusively for other uses during off-peak hours or seasons.

To analyze the fundamental problems in the urban logistics system, our research team will create process flow maps of each step in the goods delivery process for five buildings in Seattle. We will collect data and build a model to analyze “what if” scenarios for one location. Then we will pilot test several promising low-cost, high-value actions on Seattle streets in the fall of 2017. The pilots may involve actively managing city load zones and alleys to maximize truck use, or changing the way people use freight elevators.

By using information technologies and creative planning, we can make receiving online goods as efficient as ordering them — without clogging our streets or losing our packages.

Recommended Citation:
Goodchild, A., & Ivanov, B. (2016, December 20). More online shopping means more delivery trucks. Are cities ready? The Conversation. https://theconversation.com/more-online-shopping-means-more-delivery-trucks-are-cities-ready-67686.
Technical Report

Characterization of Seattle’s Commercial Traffic Patterns: A Greater Downtown Area and Ballard/Interbay Vehicle Count and Evaluation

 
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Publication Date: 2021
Summary:

Seattle now ranks as the nation’s sixth-fastest growing city and is among the nation’s densest. As the city grows, so do truck volumes — volumes tied to economic growth for Seattle and the region as a whole. But many streets are already at capacity during peak hours and bottleneck conditions are worsening. This project is designed to deliver critical granular baseline data on commercial vehicle movement in two key areas of the city to help the city effectively and efficiently plan for growing freight demand.

This timely research from the Urban Freight Lab (UFL) on behalf of the Seattle Department of Transportation produces Seattle’s first complete estimate of Greater Downtown area traffic volumes. And it offers a detailed analysis of commercial vehicle traffic in and around one of the city’s two major industrial centers, the Ballard-Interbay Northern Manufacturing Industrial Center.

These efforts are significant because the city has lacked a comprehensive estimate of commercial vehicle volumes until now. In the Greater Downtown area, the cordon counts (tracking traffic in and out of 39 entry/exit points) alongside traffic volume estimates will provide a powerful tool for local government to model, evaluate, develop, and refine transportation planning policies. This study lays the groundwork for the first commercial vehicle traffic model that will enable the evaluation of different freight planning and traffic management strategies, economic growth scenarios, and application of new freight vehicle technologies. Ballard-Interbay is slated for major infrastructure projects in the coming years, including new Sound Transit stations and critical bridge replacements. This analysis will help inform these projects, which are critical to an efficient, reliable transportation system for goods and people.

One overall finding merits attention as it suggests the need to update some of the freight network element categories defined in the current Seattle Freight Master Plan. The SCTL research team finds that the volume of smaller commercial vehicles (such as pick-ups, vans, and step vans) is significant in both the Greater Downtown area and Ballard-Interbay, representing more than half of all commercial vehicles observed (54% in the Greater Downtown area and 60% in Ballard-Interbay.) Among those smaller commercial vehicles, it is service vehicles that constitute a significant share of commercial traffic (representing 30% in the Greater Downtown area and 40% in Ballard-Interbay.) Among the myriad possible ramifications of this finding is parking planning. An earlier SCTL research paper (1) found service vehicles tend to have longer dwell times, with 44% of all observed service vehicles parked for more than 30 minutes and 27% parked for an hour or more. Given this study’s finding of service vehicles representing a significant share of commercial traffic volume, these vehicles may have a disproportionate impact on parking space rates at the curb.

Comprehensive planning requires comprehensive data. Yet cities like Seattle often lack the detailed data needed for effective freight planning, from peak hours and fleet composition to activity type and gateways of entry/exit. And if cities do have data, they are often too highly aggregated to be useful for management or planning or suffer from lack of comparability or data confidentiality problems.

Currently, urban traffic volume estimates by Puget Sound agencies are limited in spatial and vehicular detail. For example:

  • Seattle Department of Transportation (SDOT) is responsible for recording traffic counts through the year on selected arterial streets in Seattle, providing a seasonally adjusted average weekday total vehicle traffic for all lanes at all count locations.
  • Washington Department of Transportation (WSDOT) provides annual average daily traffic volumes in select locations of their jurisdiction, including the major interstates and state highways in the Seattle area. This data includes truck volume separated into three types: single, double, and triple units.
  • Puget Sound Regional Council (PSRC) regional truck model has three levels of vehicle classification: light commercial, medium trucks, and heavy trucks. This is based on WSDOT Annual Traffic Flow’s count locations and additional manual counts for model validation through the Puget Sound Region.

But none of these existing efforts produce enough detail to understand Seattle’s vehicle movements or connect them with economic activity. To fill the gap, Seattle could consider adopting a standard freight-data reporting system that would emphasize collecting and distributing richer and better data for time-series analysis and other freight forecasting, similar to systems used in cities like Toronto and London. Seattle is a national leader when it comes to freight master plans. This study offers a critical snapshot of the detailed data needed for effective policy and planning, potentially informing everything from road maintenance and traffic signals to electric vehicle charging station sites and possible proposals for congestion pricing. That said, Seattle could benefit greatly from sustained, ongoing detailed data reporting.

Recommended Citation:
Urban Freight Lab (2021). Characterization of Seattle's Commercial Traffic Patterns: A Greater Downtown Area and Ballard/Interbay Vehicle Count and Evaluation.
Technical Report

An Evaluation of Bicycle Safety Impacts of Seattle’s Commercial Vehicle Load Zones

 
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Publication Date: 2015
Summary:

The Seattle Department of Transportation (SDOT) partnered with the University of Washington to explore how commercial vehicle parking in Seattle’s downtown area affects the safety of bicyclists. The hypothesis was that increased truck access to SDOT’s commercial vehicle loading zones (CVLZs) can positively contribute to bicycle safety. Because CVLZs provide truck drivers with more access to legal parking, their presence could reduce incidences of trucks parking illegally in the street or blocking bicycle lanes, thus reducing the necessity for bicyclists to maneuver around them. This research explored this hypothesis by using four methods, an analysis of bike-trucks accident data, interviews with bicyclists and truck drivers who frequently travel in downtown Seattle, analysis of video recordings of cyclists riding downtown, and observations of truck loading/unloading operations downtown.

The research determined that from bicyclists’ perspectives, illegally parked trucks were a more serious problem than the locations of CVLZs. Therefore, increasing the availability of legal truck parking should have a positive effect on bicyclist safety and level of stress. When trucks park in the bike lane, cyclists are required to maneuver into the stream of traffic, increasing level of exposure and accident risk. Similarly, both the cyclist interviews and video data indicated that construction sites are problematic locations for illegally parked trucks blocking cyclist travel lanes. Better enforcement of parking regulations near construction sites and better site planning would help alleviate a significant amount of conflict between cyclists and parked trucks.

Loading zones on higher speed or busy streets or in areas where cyclists travel downhill increase the danger of those areas. In some areas, it may be possible to relocate loading zones around the corner, onto less busy side streets, to eliminate the need for cyclists to choose between merging into a busy lane to pass a truck or passing close enough to the truck that the delivery operations may put obstacles in the bicyclist’s path. If loading zones are moved, the zones should be situated at the beginning of the block and should allow drivers to still reach the businesses they are serving quickly and without having to maneuver or cross a street. This will encourage the use of the loading zone as opposed to illegal parking.

Recommended Citation:
Butrina, Polina, Edward McCormack, Anne Goodchild, and Jerome Drescher. "An Evaluation of Bicycle Safety Impacts of Seattle’s Commercial Vehicle Load Zones." (2016).
Presentation

Development and Application of a Framework to Classify and Mitigate Truck Bottlenecks to Improve Freight Mobility

 
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Publication: Transportation Research Record: Journal of the Transportation Research Board
Volume: TRN Annual Meeting
Publication Date: 2018
Summary:

This paper presents a framework to classify and mitigate roadway bottlenecks and that is designed to improve freight mobility. This is in recognition that roadway operations for trucks are under studied, truck-only bottlenecks are often not identified and freight-specific problem areas are therefore often overlooked. The framework uses four-steps:

Step 1: identifies and locates the roadway sections where vehicle travel time is in excess of what would normally occur.

Step 2: made possible by increasingly available truck probe data, identifies bottlenecks for all vehicles or for trucks only. This is necessary to identify bottlenecks that notably impact freight mobility and might not be identified by car-based approaches.

Step 3: classifies bottlenecks as travel speed-based or process-based. This selects the mitigation treatments as mainly due to operational or roadway limitations.

Step 4: which is the core of the paper, supports the mitigation process by determining the cause of the bottleneck. The bottlenecks are identified as due to congestion, limitations where roadway design slows all vehicles, or where a truck’s size or weight can slow vehicles (such as tight curves or bridge restrictions).

The paper present a review of specific roadway attributes that limit a truck’s mobility and is used to suggest mitigation. The framework is demonstrated using a case study. The framework is designed to be applied by planning and infrastructure agencies who want to locate and address freight bottlenecks in a systematic manner using available resources as well as by researchers interested in linking roadway attributes to truck mobility.

Authors: Dr. Ed McCormackDr. Anne Goodchild, William Eisele, Mark Hallenbeck
Recommended Citation:
McCormack, Edward, Anne Goodchild, W. Eisele, and Mark Hallenbeck. "Development and Application of a Framework to Classify and Mitigate Truck Bottlenecks to Improve Freight Mobility." TRN Annual Meeting, Washington D.C. 2018.