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Article

More Online Shopping Means More Delivery Trucks. Are Cities Ready?

 
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Publication: The Conversation
Publication Date: 2016
Summary:

Two converging trends — the rise of e-commerce and urban population growth — are creating big challenges for cities. Online shoppers are learning to expect the urban freight delivery system to bring them whatever they want, wherever they want it, within one to two hours. That’s especially true during the holidays, as shipping companies hustle to deliver gift orders on time.

City managers and policymakers were already grappling with high demand and competing uses for scarce road, curb, and sidewalk space. If cities do not act quickly to revamp the way they manage increasing numbers of commercial vehicles unloading goods in streets and alleys and into buildings, they will drown in a sea of double-parked trucks.

The University of Washington has formed a new Urban Freight Lab to solve delivery system problems that cities and the business sector cannot handle on their own. Funders of this long-term strategic research partnership include the City of Seattle Department of Transportation (SDOT) and five founding corporate members: Costco, FedEx, Nordstrom, UPS, and the U.S. Postal Service.

The core problem facing cities is that they are trying to manage their part of a sophisticated data-powered 21st-century delivery system with tools designed for the 1800s — and they are often trying to do it alone. Consumers can order groceries, clothes, and electronics with a click, but most cities only have a stripe of colored paint to manage truck parking at the curb. The Urban Freight Lab brings building managers, retailers, logistics and tech firms, and city government together to do applied research and develop advanced solutions.

Moving more goods, more quickly

We have reached the point where millions of people who live and work in cities purchase more than half of their goods online. This trend is putting tremendous pressure on local governments to rethink how they manage street curb parking and alley operations for trucks and other delivery vehicles. It also forces building operators to plan for the influx of online goods. A few years ago, building concierges may have received a few flower bouquets. Now many are sorting and storing groceries and other goods for hundreds of residents every week.

In the first quarter of 2016, almost 8 percent of total U.S. retail sales took place online. Surging growth in U.S. online sales has averaged more than 15 percent year-over-year since 2010. Black Friday web sales soared by 22 percent from 2015 to 2016.

Online shoppers’ expectations for service are also rising. Two out of three shoppers expect to be able to place an order as late as 5:00 p.m. for next-day delivery. Three out of five believe orders placed by noon should be delivered the same day, and one out of four believe orders placed by 4:00 p.m. or later should still be delivered on the same day.

City living and shopping is still all about location, location, location. People are attracted to urban neighborhoods because they prefer to walk more and drive less. Respondents in the 2015 National Multifamily Housing Council-Kingsley Apartment Resident Preferences Survey preferred walking to grocery stores and restaurants rather than driving by seven points. But this lifestyle requires merchants to deliver goods to customers’ homes, office buildings or stores close to where they live.

Smarter delivery systems

SDOT recently published Seattle’s first draft Freight Master Plan, which includes high-level strategies to improve the urban goods delivery system. But before city managers act, they need evidence to prove which concepts will deliver results.

To lay the groundwork for our research, an SCTL team led by Dr. Ed McCormack and graduate students Jose Machado Leon and Gabriela Giron surveyed 523 blocks of Seattle’s downtown (including Belltown, the commercial core, Pioneer Square and International District), South Lake Union and Uptown urban centers in the fall of 2016. They compiled GIS coordinates and infrastructure characteristics for all observable freight loading bays within buildings. Our next step is to combine this information with existing GIS layers of the city’s curbside commercial vehicle load zones and alleys to produce a complete map of Seattle’s urban delivery infrastructure.

In our first research project, the Urban Freight Lab is using data-based process improvement tools to purposefully manage both public and private operations of the Final-50-Feet space. The final 50 feet of the urban delivery system begins when a truck stops at a city-owned curb, commercial vehicle load zone or alley. It extends along sidewalks and through privately owned building freight bays, and may end in common areas within a building, such as the lobby.

One key issue is failed deliveries: Some city residents don’t receive their parcels due to theft or because they weren’t home to accept them. Could there be secure, common drop-off points for multiple carriers to use, attached to bus stops or on the sidewalk?

The most pressing issue is the lack of space for trucks to park and deliver goods downtown. It may be possible to use technology to get more use out of existing commercial vehicle load zones. For example, trucks might be able to use spaces now reserved exclusively for other uses during off-peak hours or seasons.

To analyze the fundamental problems in the urban logistics system, our research team will create process flow maps of each step in the goods delivery process for five buildings in Seattle. We will collect data and build a model to analyze “what if” scenarios for one location. Then we will pilot test several promising low-cost, high-value actions on Seattle streets in the fall of 2017. The pilots may involve actively managing city load zones and alleys to maximize truck use, or changing the way people use freight elevators.

By using information technologies and creative planning, we can make receiving online goods as efficient as ordering them — without clogging our streets or losing our packages.

Recommended Citation:
Goodchild, A., & Ivanov, B. (2016, December 20). More online shopping means more delivery trucks. Are cities ready? The Conversation. https://theconversation.com/more-online-shopping-means-more-delivery-trucks-are-cities-ready-67686.
Report

Seattle Center City: Alley Infrastructure Inventory and Occupancy Study

 
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Publication Date: 2018
Summary:

The Supply Chain and Transportation Logistics (SCTL) Center conducted an alley inventory and truck load/unload occupancy study for the City of Seattle. Researchers collected data identifying the locations and infrastructure characteristics of alleys within Seattle’s One Center City planning area, which includes the downtown, uptown, South Lake Union, Capitol Hill, and First Hill urban centers. The resulting alley database includes GIS coordinates for both ends of each alley, geometric and traffic attributes, and photos. Researchers also observed all truck load/unload activity in selected alleys to determine minutes vacant and minutes occupied by trucks, vans, passenger vehicles, and cargo bikes. The researchers then developed alley management recommendations to promote safe, sustainable, and efficient goods delivery and pick-up.

Key Findings:

The first key finding of this study is that more than 90% of Center City alleys are only one lane wide. This surprising fact creates an upper limit on alley parking capacity, as each alley can functionally hold only one or two vehicles at a time. Because there is no room to pass by, when a truck, van, or car parks it blocks all other vehicles from using the alley. When commercial vehicle drivers see that an alley is blocked they will not enter it, as their only way out would be to back up into street traffic. Seattle Municipal Code prohibits this, as well as backing up into an alley, for safety reasons.

When informed by the second key finding—68% of vehicles in the alley occupancy study parked there for 15 minutes or less—it is clear that moving vehicles through alleys in short time increments is the only reasonable path to increase productivity. As one parked vehicle operationally blocks the entire alley, the goal of new alley policies and strategies should be to reduce the amount of time alleys are blocked to additional users.

The study surfaces four additional key findings:

  1. 87% of all vehicles in the 7 alleys studied parked for 30 minutes or less. Given the imperative to move alley traffic quickly, vehicles that need more parking time must be moved out of the alleys and onto the curb where they don’t block others.
  2. 15% of alleys’ pavement condition is so poor that delivery workers can’t pass through with loaded hand carts.  Although trucks can drive over fairly uneven pavement without difficulty, it is not the case for delivery people walking with fully loaded handcarts.  The alley pavement rating was done with a qualitative visual inspection to identify obvious problems; more detailed measurements would be needed to fully assess conditions.
  3. 73% of Center City area alleys contain entrances to passenger parking facilities. Placing garage entrances in alleys has been a city policy goal for years. But it increases the frequency of cars in alleys and adds demands on alley use. Understanding why cars are queuing for passenger garages located off alleys, and providing incentives and disincentives to reduce that, would help make alleys more productive.
  4. Alleys are vacant about half of the time during the business day. While at first blush this suggests ample capacity, the fact that an alley can only hold one-to-two parked trucks at a time means alleys are limited operationally and therefore are not a viable alternative to replace the use of curb CVLZs on city streets.

These findings indicate that, due to the fixed alley width constraint, load/unload space inside Seattle’s existing Center City area alleys is insufficient to meet additional future demand.

Recommended Citation:
Urban Freight Lab (2018). Seattle Center City: Alley Infrastructure Inventory and Occupancy Study.

Biking the Goods: How North American Cities Can Prepare for and Promote Large-Scale Adoption

With the rise in demand for home deliveries and the boom of the e-bike market in the U.S., cargo cycles are becoming the alternative mode of transporting goods in urban areas. However, many U.S. cities are struggling to decide how to safely integrate this new mode of transportation into the pre-existing urban environment.

In response, the Urban Freight Lab is developing a white paper on how cities can prepare for and promote large-scale adoption of cargo cycle transportation. Sponsors include freight logistics providers, bicycle industry leaders, and agencies Bosch eBike Systems, Fleet Cycles, Gazelle USA, Michelin North America, Inc., Net Zero Logistics, the Seattle Department of Transportation, and Urban Arrow.

The Urban Freight Lab is internationally recognized as a leader in urban freight research, housing a unique and innovative workgroup of private and public stakeholders and academic researchers working together to study and solve urban freight challenges. The Urban Freight Lab has previously worked on evaluating, studying, and deploying cargo cycles in Asia and the U.S, and is recognized as an expert leader in North America on cargo cycle research.

Objectives
The objectives of the white paper are the following:

  1. Define and understand what types of cargo bikes exist in North America, their main features, how they are operated, and the infrastructure they need.
  2. Identify opportunities for and challenges to large-scale adoption of cargo cycles in North American cities.
  3. Learn from case studies of U.S. cities’ approaches to regulating and promoting cargo cycles.
  4. Provide recommendations for how cities can safely recognize, enable and encourage large-scale adoption of cargo bikes, including infrastructure, policy, and regulatory approaches.

West Seattle Bridge Case Study (Phase II)

This project is a continuation of the West Seattle Bridge Case Study Phase I.

Background: 
West Seattle (WS) is an area of the city of Seattle, Washington, located on a peninsula west of the Duwamish waterway and east of the Puget Sound. In March 2020, the West Seattle High Bridge (WSHB), the main bridge connecting WS to the rest of the city, was closed to traffic due to its increasing rate of structural deterioration.

The Seattle Department of Transportation (SDOT) has engaged the Supply Chain Transportation and Logistics Center (SCTL) at the University of Washington, to conduct research to understand current freight movements and freight demands in WS and identify challenges related to the bridge closure to inform data-driven mitigation strategies.

In project Phase 1 the research team performed a freight trip generation (FTG) estimation and conducted interviews with local business establishments, carriers, and the Port of Seattle. As a result of the FTG modeling, the research team estimated that 94 percent of the freight trips generated by WS are destined to residential buildings. Moreover, the interviews identified disruptions in the supply chains of small and medium-size local businesses as well as carriers facing longer travel times to access the peninsula.

Research Objectives: 
In Phase 2 of the project, the research team will shift the focus from business establishments to consumers. In particular, we will explore consumer behavior, defined as how people choose to buy goods and services and where they buy them, to better understand residential demand and accessibility of goods for WS residents.

This study will make use of a consumer survey for Seattle residents to:

  • Describe consumer behavior and buying habits for Seattle residents, in particular, we will address how (online vs. in-person and with which travel mode), where (locally or not-locally), and how often people shop.
  • Better understand what drives consumer behavior, in particular how consumer behavior is impacted by urban form (transport infrastructure available, land uses, urban density, etc.), access to transportation, local access to stores, and socioeconomic characteristics.

Tasks:

  1. Gather public datasets and review previous consumer surveys: The research team will review and summarize publicly available datasets that contain information on consumer behaviors and urban form for Seattle residents, for instance, the Puget Sound Regional Council (PSRC) data, the National Household Travel Survey (NHTS), the Freight Trip Generation (FTG) estimates from Phase 1, the Google Maps APIs and the publicly available Seattle Department of Transportation (SDOT) GIS layers. The research team will also scan the scientific literature and reports to inform the design of the survey on consumer behavior.
  2. Survey Design: The research team will design a consumer survey and a method of survey distribution. The survey will include socioeconomic data (e.g. age, gender, income, education, household composition, car ownership), geographical location (where the interviewee lives), consumer behavior (e.g. types of goods purchased, the amount spent, where goods are purchased, mode of travel, whether goods were purchased online or in-person, how often the purchases take place). SDOT will be provided the opportunity to review and give comments on the draft survey before the survey roll-out.
  3. Survey roll-out: The approved survey will be distributed to residents of the agreed study area. The survey will be drafted as an online survey. SDOT will reserve the option to further expand the survey reach, for instance by creating and distributing a paper version of the survey, translating the survey to other languages, use SDOT channels to distribute the survey.
  4. Analysis of survey data: Data from the survey will be analyzed. A descriptive statistical analysis will be performed, addressing questions such as how people consume, how far people travel to purchase goods, what is the preferred mode of transportation for shopping trips, and how frequently people purchase things online vs. in person. A second part of the analysis will focus on understanding the relationship between socioeconomic variables and urban form variables with consumer behavior variables.
  5. Reporting: A final report will be drafted reporting on the survey design and method, a data description, and data analysis addressing the project goals. SDOT will review and confirm the final report before publication on the SCTL website.

Deliverables: Final project report and executive summary

Budget: $60,000
Timeline: January to December 2022

West Seattle Bridge Case Study (Phase I)

Background
West Seattle is an area of the city of Seattle located on a peninsula west of the Duwamish waterway and east of the Puget Sound. In March 2020, the West Seattle High Bridge (WSHB), the main bridge connecting West Seattle to the rest of the city, was closed indefinitely to traffic due to its increasing rate of structural deterioration. Moreover, access to the Spokane Street Lower Bridge, a smaller bridge connecting West Seattle with Harbor Island and the rest of the city, was also restricted; prioritizing heavy freight, public transit, and emergency vehicles. After the bridge closure and restrictions, the total number of vehicle travel lanes crossing the Duwamish River was reduced from 21 to 12.

The unexpected closure of WSHB disrupted passenger and freight mobility to and from West Seattle, increasing travel times and generating bottlenecks on the remaining bridges, which can potentially negatively impact the livability of the peninsula as well as its economy and the environment. The situation might further deteriorate as traffic demand to and from West Seattle increases during recovery from the COVID-19 pandemic.

The Seattle Department of Transportation (SDOT) is taking actions to monitor changes in travel behavior to/from West Seattle and identify and implement strategies that could mitigate the negative impacts caused by the WSHB closure.

Goals
SDOT has engaged the Urban Freight Lab to conduct research to explore strategies to alleviate congestion impacts and minimize the disruption of goods and service delivery to West Seattle.

The purpose of this study is to support SDOT to:

  1. understand current freight movements and freight demand in West Seattle;
  2. identify a data-driven mitigation strategy for freight and service flow to and from West Seattle;
  3. assess ex-ante the effectiveness of an implemented strategy.

The freight operations considered and analyzed within the scope of the project are consumer goods and services destined for West Seattle residents and businesses. Intermediate goods and raw materials destined for construction of production and other goods transiting through West Seattle but not destined for local residents or businesses will not be studied.

Continuation
This project continues with the West Seattle Bridge Case Study Phase II.

Multimodal Freight Transportation Research Roadmap

The Urban Freight Lab and the Texas Transportation Institute (TTI) are supporting the development of the dynamic 5-to-10-year Multimodal Freight Transportation Research Roadmap, under the National Cooperative Highway Research Program (NCHRP) 20-114 project. The National Freight Research Roadmap recommends a prioritized portfolio of initiatives to advance the knowledge and capabilities of transportation decisionmakers. This roadmap outlines the research themes and research projects that comprise a 5- to 10-year strategic research agenda. It describes the research activities that formed the outreach to relevant stakeholders and presents the findings of those activities. To develop the roadmap, the Urban Freight Lab conducted three outreach activities: expert interviews, online survey, and workshops.

This project is funded by the American Association of State Highway and Transportation Officials (ASHTO), in cooperation with the Federal Highway Administration (FHA), and conducted in the National Cooperative Highway Research Program (NCHRP).

Background
As outlined in the U.S. DOT’s 30-year plan, Beyond Traffic, the nation’s ability to compete in global markets and to meet the needs and expectations of consumers and industry depends on a robust multimodal freight transportation system and agile and efficient supply chains. Rural communities, cities, and metropolitan areas rely on supply chains, and the supporting freight transportation systems, to send and receive vast amount of supplies needed by local economies. For example, freight-intensive-sectors (e.g., manufacturing, wholesale, retail, food, accommodation) – for which the production and/or consumption of supplies are an essential part of their business – represent 45% of the establishments and 50% of the employment in the United States.  Inefficient supply chains will have a negative effect on all of them, hampering economic activity. Furthermore, the freight system is under serious strain, with roads, railways, and airports becoming increasingly congested and increasingly aging.
Market and technological trends are impacting freight activity patterns in numerous ways, both globally and locally. International trade is increasing, global manufacturing centers are shifting, and trade routes are changing. Firms are driving down logistics costs through just-in-time shipping.
Online shopping is increasing demand for home delivery of consumer products, especially in dense urban environments. Retailers, faced with new mobile computing consumer buying behavior, are experimenting with a wide range of new transportation options for last mile delivery. Intermodal freight shipped in containers via ships, trains, and trucks is continuing to grow. Surging domestic energy production is straining infrastructure in oil production regions. In the next 30 years, changes in freight demand, shipping, manufacturing, logistics, technology, and energy production are poised to transform the economics of transportation yet again. By 2045, freight volume will increase 45% from current levels.
The increasing congestion in metropolitan areas is a major threat to the U.S. economy. About 80% of the freight transported in the U.S. has its origin or destination at one of the top 100 metropolitan areas, reflecting that the bulk of manufacturing is produced in metropolitan areas, and in turn, increases congestion and emissions in these areas. Taking into account the surge in internet orders in the last several years, it is almost certain that deliveries to households now generate more freight trips than deliveries to commercial establishments.
At the same time, a host of new technologies and operational practices are transforming freight transportation systems and supply chains. Smart City technologies, truck platooning, autonomous trucks, drones, 3D printing, delivery crowdsourcing, and others are already making their mark. As an example, 3D printing may lead to decentralization of manufacturing and to the development of on-demand manufacturing, resulting in unforeseen demands on road infrastructure because of the growth in small truck freight trip generation.
There is a need to better understand the current and anticipated future freight trends to provide transportation agencies with the information they need to develop strategic plans. More specifically, research is needed to gain insight into how market and technological trends could impact transportation systems, safety, and the environment. Conducting research, with the collaboration of other stakeholders, that identifies, designs, pilot tests, and leads to the adoption of effective public sector freight initiatives, will help transportation agencies achieve their goals.

Objective

The objective of this project is to develop a dynamic 5- to 10-year multimodal freight research roadmap. The roadmap should emphasize problem statements with a scope and budget appropriate for NCHRP, but can include problem statements that are more suitable for other public, private, or academic research institutions or programs. The research roadmap should clearly define a portfolio of initiatives that will advance the knowledge and capabilities of transportation decision makers. The research roadmap should include, but not be limited to: (1) end-to-end emphasis (i.e., consider the research needs of all modes and stages of freight activity, from gateways, to corridors, to local deliveries); (2) identifying and assessing the impacts of social, technological, economic, environmental, and political trends on freight transportation systems and policies; (3) enhancing public sector decision-making capabilities (i.e., the research roadmap should lead to the development of new tools or methods and ways to gather necessary data for public agencies to make decisions that improve freight system performance); (4) expanding and deepening public sector knowledge (i.e., the research roadmap should contain projects that enhance the public sector’s understanding of the behavior of the agents involved in freight, and the best ways to influence them to improve freight system performance); and (5) addressing institutional issues (i.e., analyzing current and potential barriers to preventing improved freight transportation systems that could increase economic efficiency and productivity, foster sustainability, enhance livability, quality of life, and environmental justice).
The research roadmap should include: (1) a prioritized portfolio of problem statements, most of which should address the research gaps in a format and at a level of detail suitable for submission to NCHRP; (2) a detailed description and justification of how this portfolio addresses the five objective criteria; (3) an assessment of key gaps and needs that could be addressed through research and how this portfolio addresses these gaps; and (4) a dynamic communications concept (including format, platform, frequency, distribution channels, budget, and editorial and technical content) that could be widely distributed to keep practitioners informed of emerging issues affecting freight transportation.
Report

Analysis of Online Shopping and Shopping Travel Behaviors in West Seattle

 
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Publication Date: 2023
Summary:

The purpose of this research is to explore consumers’ online shopping and in-person shopping travel behaviors and the factors affecting these behaviors within the geographical context of the study area of West Seattle.

West Seattle is a peninsula located southwest of downtown Seattle, Washington State. In March 2020, the West Seattle High Bridge, the main bridge connecting the peninsula to the rest of the city, was closed to traffic due to its increased rate of structural deterioration. The closure resulted in most of the traffic being re-distributed across other bridges, forcing many travelers to re-route their trips in and out of the peninsula. At about the same time, the COVID-19 pandemic caused business-shuttering lockdowns. Both events fundamentally changed the nature of shopping and the urban logistics system of the study area.

The Seattle Department of Transportation (SDOT) engaged the Urban Freight Lab (UFL) at the University of Washington to conduct research to understand current freight movements and goods demands in West Seattle and identify challenges related to the bridge closure to inform data-driven mitigation strategies. The study took place in two phases: the first phase documented the challenges experienced by local businesses and carriers through a series of interviews and quantified the freight trip generated by land use in the case study area1 ; the second phase, described in the current report, performed an online survey to understand online shopping and in-person shopping travel behaviors for West Seattle residents.

The main objectives of the current study are twofold:

  • Describe online shopping and shopping travel consumer behaviors for West Seattle residents.
  • Understand what factors influence consumer shopping behaviors, from accessibility to local stores, to the characteristics of goods purchased, to socio-economic factors.

Methods

To address these objectives, the research team designed an online questionnaire that was advertised through a West Seattle Bridge Closure-related SDOT newsletter and other local online media outlets during the spring and summer of 2022. The questionnaire asked respondents about their socioeconomic conditions (age, income, education, etc.), where they live and their access to transportation (vehicle ownership and types of vehicles), their online shopping behavior, the impact of the West Seattle High Bridge closure on their shopping habits, and about their most recent purchase for a given category of goods among clothing items, groceries, restaurant food, and household supplies. The questionnaire was collected anonymously, and no personally identifiable information was collected. A total of 1,262 responses were collected, and after data processing, the final sample data consisted of 919 responses, corresponding approximately to 1 percent of the study area population.

Comparing the socioeconomic characteristics of the sample with those of the West Seattle study population it should be noted that individuals identifying themselves as white and female and of older age were oversampled, while individuals with lower than a college degree and with annual income less than $50,000 were under-sampled. Therefore, the sample in general is more representative of a more affluent, older population.

Key Findings

The key findings are summarized as follows:

Online shopping is widespread for clothing items and restaurant food.

Respondents receive on average 5 deliveries per week, across all goods categories. 38.7 percent of the respondents reported performing their most recent shopping activity online, considering all goods categories. However, the frequency of online shopping varied across different goods categories. Most of the respondents that purchased groceries or household supplies reported having shopped in person (89 and 75 percent of the respondents respectively), while, in contrast, for those that purchased restaurant food and clothing items, two-thirds of respondents reported buying online in both categories. Online shopping is widespread in the clothing and restaurant food markets, but less in grocery and household supplies markets. Of the consumers that shopped online for restaurant food, 76 percent of them decided to travel to take out (also referred to as curbside pickup), and only 24 percent of them chose to have the meal delivered directly to their home.

Online shopping is more widespread among mobility-impaired individuals

Participants were asked whether they had a disability that limited physical activities such as carrying, walking, lifting, etc. Of the 918 participants, 98 (11%) responded that they did have a disability that fit this description. The share of respondents that shop online was higher among mobility-impaired individuals (30 percent online for delivery and 19 percent online for pick-up) compared to individuals that did not report any mobility impairment (23 percent online for delivery and 12 percent online for pick-up).

Driving is the predominant shopping travel mode

Of the sample of respondents, 96 percent reported having access to a motorized vehicle within their household. Driving is also the most common shopping mode of in-person travel, with 81.3 percent of respondents reporting that they drove to a store to shop. Walking is a distant second preferred shopping travel mode, with 13.1 percent of respondents reporting having walked to a store. Biking and public transit were rarely adopted as a shopping travel mode, together they were observed 5.6 percent of the time. Though included as a travel option, only 1 participant reported using a rideshare vehicle to shop.

Electrification in West Seattle

Of the respondents that have access to a motorized vehicle in their households, 9.8 percent of them reported owning an electric vehicle. Car ownership is much more widespread than bike ownership, with 51.6 percent of the respondents reporting having access to a bike. Among these, 15.5 percent of them said that at least one of their bikes is electric.

The 10-minute city

The average walking time across all types of goods purchased was 10 minutes. The average driving time, for those respondents that reported driving to a store, was also about 10 minutes, except for those who reported purchasing clothing items, which reported on average of 27-minute trip time (both using a private car or using public transit). The longest travel times are seen mostly for respondents that took public transit as a shopping travel mode.

Living in proximity to stores reduces driving and online deliveries

A higher number of stores within a 10-minute walking distance (0.5 miles) is correlated with a higher number of consumers choosing to walk to a store, compared to those that chose to drive to a store or that shopped online. This is true across all goods types, but it is more significantly seen in grocery shopping. Moreover, accessibility to commercial establishments at a walking distance has a stronger impact on reducing the likelihood of driving, and at a lesser magnitude, reduces the propensity of shopping online.

Delivery to the doorstep is the most common destination for online deliveries

For those that chose to buy online, the most common delivery destination was at the respondents’ home doorstep (84 percent of respondents reported receiving online deliveries at home). The second most frequently used delivery destination was parcel lockers (15 percent of respondents), with 12 percent of respondents making use of private lockers, while only 3 percent made use of public lockers. The remaining one percent received deliveries at other destinations (e.g. office or nearby store).

The West Seattle High Bridge closure incentivized local shopping

When asked about the impacts of the West Seattle Bridge closure on individual online and shopping travel behaviors, more respondents reported buying more locally and online, vs. traveling farther for shopping and buying in person.

Recommended Citation:
Goodchild, A., Dalla Chiara, G., Verma, R., Rula, K. (2023) Analysis of Online Shopping and Shopping Travel Behaviors in West Seattle, Urban Freight Lab.
Report

Supporting Comprehensive Urban Freight Planning by Mapping Private Load and Unload Facilities

 
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Publication Date: 2023
Summary:

Freight load and unload facilities located off the public right-of-way are typically not documented in publicly available databases. Without detailed knowledge of these facilities, i.e. private freight load and unload infrastructure, cities are limited in their ability to complete system-wide freight planning and to comprehensively evaluate the total supply of load and unload spaces in the city. To address this challenge, this research describes the development and application of a data collection methodology and a typology of private freight load/unload facilities for their inventory and documentation in dense urban centers.

The tools developed in this research are practice-ready and can be implemented in other cities to support research, policy and planning approaches that aim to improve the urban freight system. Assessment of the degree of harmonization between the current delivery vehicle dimensions and infrastructure they service is a crucial step of any policy that addresses private freight load/unload infrastructures. This includes providing: the adequate access dimensions, capacity to accommodate the volume and vehicle type, and an effective connecting design between the facilities and the public right-of-way.

A case study in Downtown Seattle found more than 337 private freight facilities for loading/unloading of goods but that translates into only 5% of the buildings in the densest areas of the city had these facilities. Alleys were found to play a critical role since 36% of this freight infrastructure was accessed through alleys.

This research results in the first urban inventory of private freight load/unload infrastructure, which has been shown to be a valuable resource for the City of Seattle that can be used to better understand and plan for the urban freight system.

Recommended Citation:
Machado León, J., Girón-Valderrama, G., Goodchild, A., & McCormack, E. Supporting Comprehensive Urban Freight Planning by Mapping Private Load and Unload Facilities (2023).
Paper

How Cargo Cycle Drivers Use the Urban Transport Infrastructure

 
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Publication: Transportation Research Part A: Policy and Practice
Volume: 167
Publication Date: 2023
Summary:

Electric cargo cycles are often considered a viable alternative mode for delivering goods in an urban area. However, cities in the U.S. are struggling to regulate cargo cycles, with most authorities applying the same rules used for motorized vehicles or traditional bikes. One reason is the lack of understanding of the relationships between existing regulations, transport infrastructure, and cargo cycle parking and driving behaviors.

In this study, we analyzed a cargo cycle pilot test in Seattle and collected detailed data on the types of infrastructure used for driving and parking. GPS data were augmented by installing a video camera on the cargo cycle and recording the types of infrastructure used (distinguishing between the travel lane, bicycle lane, and sidewalk), the time spent on each type, and the activity performed.

The analysis created a first-of-its-kind, detailed profile of the parking and driving behaviors of a cargo cycle driver. We observed a strong preference for parking (80 percent of the time) and driving (37 percent of the time) on the sidewalk. We also observed that cargo cycle parking was generally short (about 4 min), and the driver parked very close to the delivery address (30 m on average) and made only one delivery. Using a random utility model, we identified the infrastructure design parameters that would incentivize drivers to not use the sidewalk and to drive more on travel and bicycle lanes.

The results from this study can be used to better plan for a future in which cargo cycles are used to make deliveries in urban areas.

Recommended Citation:
Dalla Chiara, G., Donnelly, G., Gunes, S., & Goodchild, A. (2023). How Cargo Cycle Drivers Use the Urban Transport Infrastructure. Transportation Research Part A: Policy and Practice, 167, 103562. https://doi.org/10.1016/j.tra.2022.103562
Report

Understanding and Mitigating Freight-Related Impacts from the West Seattle Bridge Closure

 
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Publication Date: 2022
Summary:

West Seattle (WS) is a part of the city of Seattle, Washington, but is located on a peninsula west of the Duwamish River. The West Seattle High-Rise Bridge serves as the primary connector between West Seattle and the rest of the city, carrying some 84,000 vehicles on average each day. On March 23, 2020, that high bridge was suddenly closed to all vehicle traffic for safety reasons due to greater-than-expected structural deterioration. The high bridge is now being repaired with a reopening planned for 2022. With the closure, vehicles have needed to take alternative routes to and from the peninsula, including the 1st Avenue South Bridge and the South Park Bridge, located some 2.1 and 3.4 miles south of the high bridge (see Figure 1). After the closure, the number of available vehicle traffic lanes across the river dropped from 21 to 12, with eight lanes on the 1st Avenue South Bridge and four on the South Park Bridge [2]. Before the closure, drivers also used the two-lane Spokane Street Low Bridge under the high bridge to access West Seattle. But after the closure, low bridge use was initially (as of March 2021) restricted from 5:00 am to 9:00 pm to authorized vehicles only, including emergency vehicles, public transit, and 10,000+ pound gross weight freight vehicles.

The unexpected high bridge closure disrupted passenger and freight mobility to and from WS, increasing travel times and creating bottlenecks on the remaining bridges. This has had negative impacts on the peninsula’s economy, as well as its livability. Concerns also persist regarding the environmental and health impacts of traffic detours into Duwamish Valley neighborhoods that are already disproportionately impacted by air pollution and asthma [4]. As traffic demand increases with the gradual recovery from the COVID-19 pandemic, the negative impacts could worsen. Notably, the timing of the high bridge closure coincided with the start of the pandemic and the resulting economic shutdowns and slowdowns that continue as of this writing. As such, it is difficult at times in this report to entirely disentangle the broader effects of the pandemic from the more specific effects of the bridge closure. This challenge surfaces especially in our interviews with study area businesses and with carriers performing deliveries and pick-ups in the study area: They report definite impacts, but it is not always clear how much of the impact stems from the bridge closure alone versus the bridge closure on top of the pandemic’s myriad ripple effects. That said, this study seeks to:

  • Document the impacts of the high bridge closure on freight flow, businesses, and carriers.
  • Understand current freight movements and quantify freight demand.
  • Identify mitigation strategies for freight flow to/from WS, both during the bridge closure and beyond.
Recommended Citation:
Urban Freight Lab (2022). Understanding and Mitigating Freight-Related Impacts from the West Seattle Bridge Closure.