As e-commerce and urban deliveries spike, there is an increasing demand for curbside loading/unloading space. However, commercial vehicle drivers face numerous challenges while navigating dense urban road networks. Literature on the topic of how commercial vehicle drivers make choices about when and where to park is scarce, and data from those available studies usually come from field studies in which limited situations can be observed, without experimental controls, and there is an absence of known driver characteristics. Therefore, this study used a heavy vehicle driving simulator to examine the behavior of commercial vehicle drivers in various parking and delivery situations. A heavy vehicle driving simulator experiment examined the behaviors of commercial vehicle drivers under various parking and delivery situations. The heavy vehicle experiment was completed by 14 participants. The experiment included 24 scenarios with several independent variables, including number of lanes (two-lane and four-lane roads), with/without a bike lane, available/unavailable passenger vehicle parking space, CVLZs (no CVLZ, occupied CVLZ, and unoccupied CVLZ), and delivery time (3-5 mins and 20-60 mins). By collecting speed, eye-movement, and stress data during the experiment, the project produced results that support the development of more effective curb management strategies that will maintain efficient delivery operations while balancing the needs of all road users.
Publication Type: Technical Report
Interview Results: Carrier Perspectives on Delivery Operations and Zero-Emission Zones in Downtown Portland
In 2023, Portland was awarded a U.S. Department of Transportation SMART grant to pilot a Zero-Emission Delivery Zone (ZEDZ). Funding for this Stage One SMART grant will allow PBOT to trial changing three to five truck loading zones into “Zero-Emission Delivery” loading zones in downtown Portland. The Urban Freight Lab (UFL) was approached by PBOT to assist in their SMART grant implementation by providing subject matter expertise on the topics of urban freight, curb management, and freight decarbonization. The UFL team created a questionnaire and interview guide to inquire about current carrier operations, current and future fleet composition, and loading activities of carriers operating in the City of Portland.
The selected organizations were identified as carriers or organizations that make deliveries into the proposed Zero-Emission Delivery Zone (ZEDZ) in downtown Portland. The UFL reached out to over 20 different organizations spanning different business sectors and company sizes, from large national parcel carriers to regional wholesale distributors to small delivery companies. Ultimately, only four organizations responded to requests for interviews. Between June and August 2024, the UFL conducted these interviews. Table 1 provides an overview of the companies interviewed and their main business activities. Company and organization names are omitted from this report to anonymize the respondents.
The goal of the interviews was to understand the parking behaviors and fleets of individual companies. In particular, the interviewers focused on understanding the current delivery operations in the Portland area, the related parking and routing behaviors of their delivery drivers, fleet composition, and the challenges they face in performing deliveries in the study area.
Each interview was 1-hour long and was guided on a questionnaire reported in the appendix. The questionnaire was developed into three sections:
- Organization – Describe their main business activities, logistics network and fleet composition.
- Routing, parking, and payment behaviors – Description of typical drivers’ operations in the City of Portland and specifically downtown, including routing and parking behaviors, as well as use of paid parking and citations.
- Future scenarios – Companies were asked about zero-emission vehicles and implications of the ZEDZ on operations.
This report contains the main results of the interviews, including a description of the logistics network infrastructure, delivery operations, and curb use behaviors. The final section provides the key lessons learned.
Common MicroHub Research Project: Research Scan
This research scan revealed a lack of an established and widely accepted definition for the concept of consolidation centers or microhubs. Many recent implementations of urban freight consolidation have focused on bundling goods close to the delivery point by creating logistical platforms in the heart of urban areas. These have shared a key purpose: to avoid freight vehicles traveling into urban centers with partial loads.
To establish definitions of micro-consolidation and its typologies, it is important to review previous efforts in the literature that have explained and evaluated urban consolidation centers and lessons that have led to the search for new alternatives. Starting in 1970s, the urban consolidation center (UCC) concept was implemented in several European cities and urban regions. These were mostly led by commercial enterprises with temporary or even structural support from the government to compensate for additional transshipment costs. Allen et. al. defined the UCC as a “logistic base located in the vicinity of the place of performing services (e.g., city centers, whole cities, or specific locations like shopping malls) where numerous enterprisers deliver goods destined for the serviced area from which consolidated deliveries as well as additional logistic and retailed services are realized”.
Many of these implementations failed to operate in the long term because of low throughput volumes, the inability to operate without financial support from government, and dissatisfaction with service levels. The cost of having an additional transshipment point often prevented the facilities from being cost-effective, and they could not operate when governmental subsidies were removed (4). From a commercial perspective, experiences with publicly operated UCCs were mostly negative, and centers that have operated since 2000 are often run single-handedly by major logistics operators.
Although it appears that many UCCs were not successful, that does not mean that the idea of an additional transshipment point should be sidelined completely (4). Several studies have mentioned the micro-consolidation concept as a transition from the classic UCC. Learning from previous experiences, Janjevic et. al. defined micro-consolidation centers as facilities that are located closer to the delivery area and have a more limited spatial range for delivery than classic UCCs. Similarly, Verlinde et. al., referred to micro-consolidation centers as “alternative” additional transshipment points that downscale the scope of the consolidation initiative further than a UCC.
In this project, a delivery microhub (or simply a microhub) was defined as a special case of UCC with closer proximity to the delivery point and serving a smaller range of service area. A microhub is a logistics facility where goods are bundled inside the urban area boundaries, that serves a limited spatial range, and that allows a mode shift to low-emission vehicles or soft transportation modes (e.g., walking or cargo bikes) for last-mile deliveries.
Urban Freight Lab (2020). Common MicroHub Research Project: Research Scan.
Requirements for a Washington State Freight Simulation Model
In the face of many risks of disruptions to our transportation system, including natural disasters, inclement weather, terrorist acts, work stoppages, and other potential transportation disruptions, it is imperative for freight transportation system partners to plan a transportation system that can recover quickly from disruption and to prevent long-term negative economic consequences to state and regional economies. In this report we specify the requirements of a statewide freight resiliency model. We recommend a geographic information system (GIS)-based, multi-modal Washington state freight transportation network that can be augmented with complete state-wide commodity flow data. With this, the state will be able to improve freight planning and infrastructure investment prioritization. We provide recommendations regarding the scope of and methodology for a statewide freight model that will be developed from the GIS network. This model can be used to estimate the vulnerability of different economic industry sectors to disruptions in the transportation system and the economic impacts of those disruptions with in the State of Washington. The team interviewed public sector users to understand what applications are of value in a statewide freight model and applied the lessons learned through building the GIS and conducting two case studies to make recommendations for future work.
Over the last ten years, the U.S. transportation infrastructure has suffered from significant disruptions: for example, the terrorist events of September 11, 2001, the West Coast lockout of dock labor union members, and roadway failures following Hurricane Katrina. There is certainly an impression that these events are more common than in the past and that they come with an increasing economic impact. At the same time, supply chain and transportation management techniques have created lean supply chains, and lack of infrastructure development has created more reliance on individual pieces or segments of the transportation network, such as the ports of Los Angeles and Long Beach and Washington States’ ports of Seattle and Tacoma. Disruptions, when they occur to essential pieces of the network, cause significant impacts. In particular, they cause significant damage to the economic system.
The relationship between infrastructure and economic activity, however, is not well understood. The development of a statewide freight model will allow WSDOT to better understand this relationship, and improve transportation system resilience.
Goodchild, A. , Jessup, E. , and McCormack, E. Requirements for a Washington State Freight Simulation Model. TNW2009-11. Transportation Northwest, University of Washington, 2009.
Developing Design Guidelines for Commercial Vehicle Envelopes on Urban Streets (Technical Report)
This report presents research to improve the understanding of curb space and delivery needs in urban areas. Observations of delivery operations to determine vehicle type, loading actions, door locations, and accessories used were conducted. Once common practices had been identified, then simulated loading activities were measured to quantify different types of loading space requirements around commercial vehicles. This resulted in a robust measurement of the operating envelope required to reduce conflicts between truck loading and unloading activities with adjacent pedestrian, bicycle, and motor vehicle activities.
A bicycling simulator experiment examined bicycle and truck interactions in a variety of CVLZ designs. The experiment was completed by 50 participants. The bicycling simulator collected data regarding a participant’s velocity, lane position, and acceleration. Three independent variables were included in this experiment: pavement marking (No, Minimum, or Recommended CVLZ), Courier Position (none, behind vehicle, on driver’s side), and Accessory (none or hand truck). The results support the development of commercial loading zone design recommendations that will allow our urban street system to operate more efficiently, safely, and reliably for all users.
As urban populations and freight activities grow, there is continued pressure for multiple modes to share urban streets and compete for curb space. Cities are recognizing curb space as valuable public real estate that must be better understood and designed in order to improve the quality of life for residents and the transportation systems of cities.
Current commercial vehicle load zones are not well designed to accommodate safe, efficient, and reliable deliveries. Commercial vehicles using urban curbside loading zones are not typically provided with a consistent envelope, or a space allocation adjacent to the vehicle for deliveries. While completing loading and unloading activities, drivers are required to walk around the vehicle, extend ramps and handling equipment, and maneuver goods; these activities require space around the vehicle. But these unique space needs of delivery trucks are not commonly acknowledged by or incorporated in current urban design practices. Due to this lack of a truck envelope, drivers of commercial vehicles are observed using pedestrian pathways and bicycling infrastructure for unloading activities as well as walking in traffic lanes. These actions put themselves, and other road users in direct conflict and potentially in harm’s way.
This project improves our understanding of curb space requirements and delivery needs in urban areas. The research approach involved the observation of delivery activities operations to measure the envelope required for different vehicle types, loading actions, door locations, and accessories. Once the envelope was determined the (simulator was used).
Common loading and unloading practices and where freight activities occurred in relationship to trucks (sides, back, or front) were initially identified by observing twenty-five curbside deliveries in urban Seattle. The research team next collaborated with three delivery companies with active operations in urban areas. These companies proved access to their facilities, nine different urban delivery vehicles, and a variety of loading accessories. The research team initially recorded the commercial vehicle’s closed vehicle footprint without any possible extensions engaged. Next the open vehicle footprint was measured when all vehicle parts such as doors, lift gates, and ramps were extended for delivery operations. Finally, the active vehicle footprint was recorded as the companies’ drivers simulated deliveries which allowed the research team to observe and precisely measure driver and accessory paths around the vehicle.
This process resulted in robust measurements, tailored to different types of truck configurations, loading equipment and accessories, of the operating envelope around a commercial vehicle. These measurements, added to the foot print of a user-selected delivery truck sizes, provides the envelope needed to reduce conflicts between truck loading and unloading activities and adjacent pedestrian, bicycle, and motor vehicle activities.
A bicycling simulator experiment examined bicycle and truck interactions in a variety of CVLZ designs. The experiment was successfully completed by 50 participants. The bicycling simulator collected data regarding a participant’s velocity, lane position, and acceleration.
Three independent variables were included in this experiment: pavement marking (No, Minimum, or Recommended CVLZ), Courier Position (none, behind vehicle, on driver’s side), and Accessory (none or hand truck). Several summary observations resulted from the bicycling simulator experiment:
- A bicyclist passing by no loading zone (truck is obstructing bike lane) or minimum loading zone (truck next to the bike lane without a buffer) had a significantly lower speed than a bicyclist passing a preferred loading zone (truck has an extra buffer). A smaller loading zone had a ix decreasing effect on mean speed, with a courier exiting on the driver side of the truck causing the lowest mean speed.
- A courier on the driver’s side of the truck had an increasing effect on mean lateral position, with a no CVLZ causing the highest divergence from the right edge of the bike lane. Consequently, bicyclists shifted their position toward the left edge of bike lane and into the adjacent travel lane. Moreover, some bicyclists used the crosswalk to avoid the delivery truck and the travel lane.
- In the presence of a courier on the driver’s side of the truck, the minimum CVLZ tended to be the most disruptive for bicyclists since they tended to depart from the bike lane toward the adjacent vehicular travel lane.
- When the bicyclist approached a delivery vehicle parked in the bicycle lane, they had to choose between using the travel lane or the sidewalk. About one third of participants decided to use the sidewalk.
From our results, commercial loading zone best practice envelope recommendations can be developed that will allow our urban street system to operate more efficiently, safely, and reliably for all users
McCormack, Ed. Anne Goodchild, Manali Sheth, et.al. (2020). Developing Design Guidelines for Commercial Vehicle Envelopes on Urban Streets.
Multimodal Freight Project Prioritization
As available data has increased and as the national transportation funding bills have moved toward objective evaluation, departments of transportation (DOTs) throughout the country have begun to develop tools to measure the impacts of different projects. Increasingly, DOTs recognize the freight transportation system is necessarily multimodal. However, few DOTs have clearly stated objective tools to make multimodal freight project comparisons. This report informs that gap by summarizing the existing academic literature on the state of the science for freight project impact estimation and reviewing methods currently used by select DOTs nationwide. These methods are analyzed to identify common themes and determine potential avenues for multimodal project evaluation. Most methods either take the form of benefit-cost analysis or a scorecard approach. Examples of each were reviewed in-depth and patterns evaluated. While most tools use similar measures, the supporting metrics vary widely and are not applicable to all modes.
Goodchild, Anne, Erica Wygonik, B. Starr McMullen, and Daniel Holder. Multimodal freight project prioritization. No. FHWA-OR-RD-14-11. Oregon Dept. of Transportation, Research Section, 2014.
Route Machine: UW Medicine Department of Medicine Courier Services
The goal of this report is to survey the current state of practice of UW Medicine Department of Laboratory Medicine Courier Services in order to evaluate potential software(s) that can be implemented to fill information gaps needed to effectively and efficiently make informed decisions. The report describes the high-level goals and decision scope of the route machine, observations of the current state, evaluation criteria and ‘route machine’ options.
The information in this report can be used to inform:
- What data insights (indicators) might be helpful for strategizing courier routing decisions and communicating information to leadership
- Potential improvement strategies and what they might look like in implementation
- Suitability of various data collection, visualization, and analytical tools, and off-the-shelf packages
This information provides the UW Department of Laboratory Medicine Courier Services the information needed to select tools(s), and general data insights the ‘route machine’ for implementation.
The rest of this document is organized as follows:
- Objectives and decision scope of the ‘route machine’
- Observations of the current routes
- A list of key-performance indicators
- Potential strategies for improving routes
- Recommendations
- Screenshots of Dashboard Prototypes and WorkWaze
Greene, Chelsea and Anne Goodchild (2019). Route Machine: UW Medicine Department of Medicine Courier Services.
Improved Freight Modeling of Containerized Cargo Shipments between Ocean Port, Handling Facility, and Final Market for Regional Policy and Planning
Goodchild, Anne V., Eric L. Jessup, and Kaori Fugisawa. Improved Freight Modeling of Containerized Cargo Shipments between Ocean Port, Handling Facility, and Final Market for Regional Policy and Planning. No. TNW2008-08. 2008.
Year One Progress Report: Technology Integration to Gain Commercial Efficiency for the Urban Goods Delivery System, Meet Future Demand for City Passenger and Delivery Load/Unload Spaces, and Reduce Energy Consumption
The objectives of this project are to develop and implement a technology solution to support research, development, and demonstration of data processing techniques, models, simulations, a smart phone application, and a visual-confirmation system to:
- Reduce delivery vehicle parking seeking behavior by approximately 20% in the pilot test area, by returning current and predicted load/unload space occupancy information to users on a web-based and/or mobile platform, to inform real-time parking decisions
- Reduce parcel truck dwell time in pilot test areas in Seattle and Bellevue, Washington, by approximately 30%, thereby increasing productivity of load/unload spaces near common carrier locker systems, and
- Improve the transportation network (which includes roads, intersections, warehouses, fulfillment centers, etc.) and commercial firms’ efficiency by increasing curb occupancy rates to roughly 80%, and alley space occupancy rates from 46% to 60% during peak hours, and increasing private loading bay occupancy rates in the afternoon peak times, in the pilot test area.
The project team has designed a 3-year plan, as follows, to achieve the objectives of this project.
In Year 1, the team developed integrated technologies and finalized the pilot test parameters. This involved finalizing the plan for placing sensory devices and common parcel locker systems on public and private property; issuing the request for proposals; selecting vendors; and gaining approvals necessary to execute the plan. The team also developed techniques to preprocess the data streams from the sensor devices, and began to design the prototype smart phone parking app to display real-time load/unload space availability, as well as the truck load/unload space behavior model.
Urban Freight Lab (2020). Year One Progress Report: Technology Integration to Gain Commercial Efficiency for the Urban Goods Delivery System.
Development, Deployment, and Assessment of Activity-Based Transportation Courses
This project developed four new activity‐based transportation courses including “Traffic Signal Systems Operations and Design”, “Understanding and Communicating Transportation Data”, “Introduction to Freight Transportation”, and “Rural Highway Design and Safety”. The courses are learner‐centered in which activities completed by students form the basis for their learning. The courses were offered fourteen times to a total of 195 students. Activity books that included 142 activities were developed for the four courses. The books and all supporting materials are available on the project web site. A number of assessments and evaluations were conducted to determine how effective the courses and materials were in meeting project objectives. The active learning style was a challenge for many students, as they were required to be prepared for class and to do “active” work during class. In general, there was an acceptance of the value of the active learning environments and how they positively contributed to student learning.
Kyte, Michael, Steve Beyerlein, Shane Brown, Chris Monsere, Anne Goodchild, Kelly Pitera, and Ming Lee. "Development, Deployment, and Assessment of Activity-Based Transportation Courses." (2012).