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The Freight of the West

 
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Publication: Thinking Cities
Volume: December 2017
Pages: 82-85
Publication Date: 2017
Summary:

More than 80 percent of Americans have purchased goods online and, in 2016, more than 8 percent of all retail sales in the U.S. took place online. The growth of ecommerce is putting increasing pressure on local governments to rethink how they manage street curb parking and alley operations for trucks and other delivery vehicles. It is also forcing building developers and managers to plan for the influx of online goods.

To develop practical solutions to these problems, in 2016 the University of Washington launched the Urban Freight Lab (UFL), a partnership between private and public industry stakeholders. The UFL provides a place for companies and public agencies to work together to develop and ground-test low-cost, promising solutions to deliver these goods while maintaining livability and economic vitality.

As part of this research effort, a three-year strategic research partnership with the City of Seattle Department of Transportation (SDOT) has been established to advance understanding of urban goods movement in support of the City’s goals for safe, predictable and efficient goods movement and economic vibrancy.

By entering into a long-term strategic partnership with the university and industry, SDOT demonstrated its interest in developing innovative solutions to achieve their policy goals. The city’s willingness to pilot test and potentially adopt solutions that provided both public and private good was essential in attracting private sector firms to engage fully in the work.

The Urban Freight Lab

In 2016, the Urban Freight Lab recruited founding industry members from Charlie’s Produce, Costco Wholesale, Nordstrom, UPS, and the United States Postal Service (USPS) to develop solutions to improve the way goods are delivered in the urban environment.

Private sector members of the Urban Freight Lab at the University of Washington, in partnership with SDOT, are using a systems engineering approach to solve delivery problems that overlap the spheres of control of the city and business sector.

The Lab has created a multi-year strategic research plan with principles and innovative approaches to produce evidence-based improvement strategies.

The role of the Urban Freight Lab is to be a living laboratory where potential solutions are generated, evaluated, and then pilot-tested on real city streets. Members provide clear and open input as to whether proposed solutions are sustainable in their and other firms’ business models.

The Final 50 Feet

The Urban Freight Lab and its members have defined and focused on the Final 50 Feet; the urban supply chain segment that begins where delivery vehicles park at the curb, alley or in a building’s freight parking space. It tracks the delivery process inside buildings and ends at the receipt of goods by the receiver. The Final 50 Feet concept represents the first time that the Lab have identified the importance of analyzing deliveries moving along the street grid and in cities’ vertical space (office, hotel, retail and residential towers) as a unified goods delivery system.

Development of the Final 50 Feet concept is the necessary first step in defining rigorous, goal-oriented improvement teams that can take coordinated action to reduce truck trips, delivery delays, cost, emissions, and improve delivery service to tenants and consumers. It provides them with the ability to analyze and improve the process flows meaningfully from the beginning-to-end of the last piece of the urban goods system.

The Urban Freight Lab members and SDOT have identified two priority goals, with both public and private benefits, for the 2017-2020 research partnership:

  1. Reduce the number of failed first delivery attempts. The failed first delivery can be as high as 15 percent. Benefits of reducing failed first deliveries include:
    • Improve urban online shoppers’ experiences and protect retailers’ brands;
    • Cut business costs for the retail sector and logistics firms;
    • Lower traffic congestion in cities, as delivery trucks could make up to 15 percent fewer trips while still completing the same number of deliveries.
  2. Reduce dwell time. The time a truck is parked in a load/ unload space. There are both public and private benefits to reaching this goal, including:
    • Lower costs for delivery firms, and therefore potentially lower costs for their customers;
    • Better utilization of public and private truck load/unload spaces;
    • Less congestion, as spaces turn over more quickly.

Overview of the Innovative Approaches Taken to Identify and Quantitatively Assess the Final 50 Feet of the Urban Goods Delivery System

Building the first comprehensive database of urban off-street infrastructure for delivery and pick-up operations

The urban goods delivery system includes both public and private facilities. While on-street parking facilities are well documented in Seattle’s databases, facilities out of the public right of way (i.e. privately held) are not. SCTL research assistants, developed a ground-truthed data collection method to build a comprehensive database inventory, capturing geospatial locations and documenting the visible features of all private freight parking infrastructure in five urban centers in the Seattle area.

For this task, the team collaborated with one of the private carrier members of the Urban Freight Lab to further improve the accuracy of the data collection method. Carrier drivers with deep knowledge of city routes and infrastructure, review the closed door locations.

This review allowed the Lab to rule out 98 percent (206) of the locations behind closed doors, reducing uncertainty in the final database from 38 percent to less than 1 percent.

Researchers found that 87 percent of buildings in the City’s dense urban centers are completely reliant on nearby public commercial vehicle load zones (CVLZs) and alley truck load/unload spaces to receive goods deliveries. These buildings do not have underground or adjacent freight bays on their property.

Building a delivery process flow for delivery inside the building environment

The Lab created detailed process flow maps of the Final 50’ in and around five prototype city buildings in Seattle, Washington.

The team collected original data by following delivery persons from the buildings’ freight bays or nearby commercial vehicle zones (CVLZs) into each of the buildings, until delivery was completed or the return to the truck when there was a failed delivery. The Lab designed and built an application for collectors to enter the precise time that the delivery people began and ended each process step. The team then collected data for up to a week in peak delivery periods for each building. They analyzed the range and average of delay in the process steps to understand where improvement strategies will have the most significant ability to achieve project goals (13). Based on this analysis, the Lab found that the greatest opportunities to reduce the number of failed first deliveries and dwell time in truck load/unload spaces are inside buildings when delivery persons:

  • Interact with security personnel; and
  • Attempt to locate tenants.

In the next phase of the Final 50 Feet project, the Urban Freight Lab and SDOT will pilot test promising improvement strategies in and on the streets around the Seattle Municipal Tower over four weeks.

Benefits

Final 50’ project findings will be used to provide decision support to city officials and private-sector firms managing scarce resources. By applying systems engineering and evidence-based planning, we can make receiving online goods as efficient as ordering them – without clogging city streets and curb space.

We have received requests from many other cities, including Washington, D.C., to share results and lessons learned during the Freight Master Plan development process and early actions coming out of this three-year program. Seattle is committed to being a leader in urban goods policy and problem-solving and keeping our economy thriving.

According to City of Seattle officials Mr. Christopher Eaves and Ms. Jude Willcher, “Seattle is one fastest growing cities in the country. The Seattle Department of Transportation is committed meeting the urban goods delivery challenges facing most big cities in the U.S. We know that issuing parking tickets to companies who are simply trying to meet the daily delivery needs of residents and businesses isn’t the right solution. So, our goal is to identify and implement scalable strategies that improve deliveries at existing building, as well as initiate strategic research to mine new data to improve and inform new construction designs that support freight and delivery in the city. And we are incredibly grateful to have found a strong and innovative partner in the UW Freight Lab and SCTL”.

Recommended Citation:
Urban Freight Lab. “The freight of the West” Thinking Cities Magazine, December 2017, 82-85
Article

How Many Amazon Packages Get Delivered Each Year?

Publication: The Conversation
Publication Date: 2022
Summary:

How many Amazon packages get delivered each year? – Aya K., age 9, Illinois

It’s incredibly convenient to buy something online, right from your computer or phone. Whether it’s a high-end telescope or a resupply of toothpaste, the goods appear right at your doorstep. This kind of shopping is called “e-commerce” and it’s becoming more popular each year. In the U.S., it has grown from a mere 7% of retail purchases in 2012 to 19.6% of retail and $791.7 billion in sales in 2020.

Amazon’s growing reach
For Amazon, the biggest player in e-commerce, this means delivering lots of packages.

In 2021 Amazon shipped an estimated 7.7 billion packages globally, based on its nearly $470 billion in sales.

In 2021 Amazon shipped an estimated 7.7 billion packages globally.

If each of these packages were a 1-foot square box and they were stacked on top of one another, the pile would be six times higher than the distance from the Earth to the Moon. Laid end to end, they would wrap around the Earth 62 times.

Back in the early 2010s, most things bought from Amazon.com were shipped using a third-party carrier like FedEx or UPS. In 2014, however, Amazon began delivering packages itself with a service called “Fulfilled by Amazon.” That’s when those signature blue delivery vans started appearing on local streets.

Since then, Amazon’s logistics arm has grown from relying entirely on other carriers to shipping 22% of all packages in the U.S. in 2021. This is greater than FedEx’s 19% market share and within striking distance of UPS’s 24%. Amazon’s multichannel fulfillment service allows other websites to use its warehousing and shipping services. So your order from Etsy or eBay could also be packed and shipped by Amazon.

The supply chain
To handle that many packages, shipping companies need an extensive network of manufacturers, vehicles and warehouses that can coordinate together. This is called the supply chain. If you’ve ever used a tracking number to follow a package, you’ve seen it in action.

People who make decisions about where to send vehicles and how to route packages are constantly trying to keep costs down while still getting packages to customers on time. The supply chain can do this very effectively, but it also has downsides.

More delivery vehicles on the road produce more greenhouse gas emissions that contribute to climate change, along with pollutants like nitrogen oxides and particulate matter that are hazardous to breathe. Traffic congestion is also a major concern in cities as delivery drivers try to find parking on busy streets.

Urban freight solutions
Are there ways to balance the increasing number of deliveries while making freight safe, sustainable and fast? At the University of Washington’s Urban Freight Lab, we work with companies like Amazon and UPS and others in the shipping, transportation and real estate sectors to answer questions like this. Here are some solutions for what we and our colleagues call the “last mile” – the last leg of a package’s long journey to your doorstep.

  • Electrification: Transitioning from gasoline and diesel vehicles to fleets of electric or other zero-emission vehicles reduces pollution from delivery trucks. Tax credits and local policies, such as creating so-called green loading zones and zero-emission zones for clean vehicles, create incentives for companies to make the switch.
  • Common carrier lockers: Buildings can install lockers at central locations, such as busy transit stops, so that drivers can drop off packages without going all the way to your doorstep. When you’re ready to pick up your items, you just stop by at a time that’s convenient for you. This reduces both delivery truck mileage and the risk of packages being stolen off of porches.
  • Cargo bicycles: Companies can take the delivery truck out of the equation and use electric cargo bicycles to drop off smaller packages. In addition to being zero-emission, cargo bicycles are relatively inexpensive and easy to park, and they provide a healthier alternative for delivery workers.

To learn more about supply chains and delivery logistics, check with your town or city’s transportation department to see if they are testing or already have goods delivery programs or policies, like those in New York and Seattle. And the next time you order something for delivery, consider your options for receiving it, such as walking or biking to a package locker or pickup point, or consolidating your items into a single delivery.

Package delivery can be both convenient and sustainable if companies keep evolving their supply chains, and everyone thinks about how they want delivery to work in their neighborhoods.

Recommended Citation:
Goodchild, A. How many Amazon packages get delivered each year? The Conversation. https://theconversation.com/how-many-amazon-packages-get-delivered-each-year-187587
Student Thesis and Dissertations

Examining the Effects of Common Carrier Lockers on Residential Delivery

 
Download PDF  (0.22 MB)
Publication Date: 2021
Summary:
In recent years, e-commerce has dramatically increased deliveries to residential areas. The rise in delivery vehicle activity creates externalities for the transportation system, including congestion, competition for parking space, and emissions. Common carrier lockers have emerged as a way to manage these effects by consolidating deliveries, but they remain largely untested in the United States. This thesis examines the effects of a common carrier locker placed in a residential building in downtown Seattle, Washington. An experimental design with on-street data tests the effect of the locker on dwell times and time that delivery people spend in the building. Data collected by the locker provider gives insight into the e-commerce behavior patterns of residents. Finally, a simulation model was constructed to obtain the optimal configuration of box sizes in similar lockers. The results show that the locker had a statistically significant effect on time spent within the building, but not on dwell times or curb productivity. However, dwell times for similar vehicles in this sample decreased somewhat. The simulation demonstrated that time-based policies and flexible locker designs can prove to be effective strategies for managing demand.

 

 

 

 

Authors: Caleb Diehl
Recommended Citation:
Diehl, Caleb. (2021). Examining the Effects of Common Carrier Lockers on Residential Delivery. http://hdl.handle.net/1773/47716. University of Washington Master's Thesis.
Article

Deliver it All: In an Age of Expanding Online Commerce, Is Home Delivery Greener Than Sending Full Truckloads of Goods to Stores and Then Customers Driving to Them?

Publication: Supply Chain Management Review
Pages: 20-26
Publication Date: 2016
Summary:

In an age of expanding online commerce, is home delivery greener than sending full truckloads of goods to stores and then customers driving to them? A detailed regional study finds compelling answers.

Readers who were teenagers in the 1980s may remember driving to a Sam Goody store to buy music. You probably also remember your disappointment when sometimes the tape or CD wasn’t in stock when you arrived. Perhaps you returned to your car and headed for Tower Records to try your luck there.

Your kids would probably find this story inconceivable today. The advent of the internet has profoundly altered consumer expectations. Immediate gratification is getting closer by the day; you can now obtain your favorite song in seconds, and order and receive physical goods in as little as a few hours in some urban areas.

Today’s ninth-grader expects to find any product she wants in seconds and order it right away on her smartphone. What’s more, she expects that the order will be accurate, complete, well-packed, and easy to return if desired.

Authors: Dr. Anne GoodchildBill Keough, Erica Wygonik
Recommended Citation:
Goodchild, Anne Victoria, Erica Wygonik, and Bill Keough. "Deliver it all." Supply Chain Management Review (2016).