Paper

Evaluating Spatial Inequity in Last-Mile Delivery: A National Analysis

URL: https://doi.org/10.1108/IJPDLM-08-2023-0301

Publication: International Journal of Physical Distribution & Logistics Management

Publication Date: 2024

Summary:

Purpose
Despite large bodies of research related to the impacts of e-commerce on last-mile logistics and sustainability, there has been limited effort to evaluate urban freight using an equity lens. Therefore, this study proposes a modeling framework that enables researchers and planners to estimate the baseline equity performance of a major e-commerce platform and evaluate equity impacts of possible urban freight management strategies. The study also analyzes the sensitivity of various operational decisions to mitigate bias in the analysis.

Design/methodology/approach
The model adapts empirical methodologies from activity-based modeling, transport equity evaluation, and residential freight trip generation (RFTG) to estimate person- and household-level delivery demand and cargo van traffic exposure in 41 U.S. Metropolitan Statistical Areas (MSAs).

Findings
Evaluating 12 measurements across varying population segments and spatial units, the study finds robust evidence for racial and socio-economic inequities in last-mile delivery for low-income and, especially, populations of color (POC). By the most conservative measurement, POC are exposed to roughly 35% more cargo van traffic than white populations on average, despite ordering less than half as many packages. The study explores the model’s utility by evaluating a simple scenario that finds marginal equity gains for urban freight management strategies that prioritize line-haul efficiency improvements over those improving intra-neighborhood circulations.

Originality/value
Presents a first effort in building a modeling framework for more equitable decision-making in last-mile delivery operations and broader city planning.

Authors: Travis FriedDr. Anne Goodchild, Ivan Sanchez Diaz (Chalmers University), Michael Browne (Gothenburg University)

Recommended Citation:
Fried, T., Goodchild, A.V., Sanchez-Diaz, I. and Browne, M. (2024), "Evaluating spatial inequity in last-mile delivery: a national analysis", International Journal of Physical Distribution & Logistics Management.

Blog

The Future of Delivery: Urban Freight in 2030

URL: https://www.goodsmovement2030.com/post/the-future-of-delivery-urban-freight-in-2030

Publication: Goods Movement 2030: An Urban Freight Blog

Publication Date: 2023

Summary:

We have digitization to thank for today’s urban freight landscape. Digitization has long been the backbone of things we now take for granted — from TNCs (Transportation Network Companies) Uber and Lyft to online shopping and the complex supply chain needed to make that ecommerce happen. Digitization is what gives ecommerce’s biggest player — Amazon — visibility into its packages and enables it to deliver faster and more reliably than ever. So digitalization isn’t new. But it continues to spur new developments.

But what does digitization even mean in urban freight?

In this blog, we think about three buckets under the broad umbrella. Though all three can — and do — interconnect, the first two center on the public sector and the third on the private sector.

Authors: Urban Freight Lab

Recommended Citation:
"The Future of Delivery: Urban Freight in 2030" Goods Movement 2030 (blog). Urban Freight Lab, January 27, 2023. https://www.goodsmovement2030.com/post/the-future-of-delivery-urban-freight-in-2030.

Article

More Online Shopping Means More Delivery Trucks. Are Cities Ready?

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URL: https://theconversation.com/more-online-shopping-means-more-delivery-trucks-are-cities-ready-67686

Publication: The Conversation

Publication Date: 2016

Summary:

Two converging trends — the rise of e-commerce and urban population growth — are creating big challenges for cities. Online shoppers are learning to expect the urban freight delivery system to bring them whatever they want, wherever they want it, within one to two hours. That’s especially true during the holidays, as shipping companies hustle to deliver gift orders on time.

City managers and policymakers were already grappling with high demand and competing uses for scarce road, curb, and sidewalk space. If cities do not act quickly to revamp the way they manage increasing numbers of commercial vehicles unloading goods in streets and alleys and into buildings, they will drown in a sea of double-parked trucks.

The University of Washington has formed a new Urban Freight Lab to solve delivery system problems that cities and the business sector cannot handle on their own. Funders of this long-term strategic research partnership include the City of Seattle Department of Transportation (SDOT) and five founding corporate members: Costco, FedEx, Nordstrom, UPS, and the U.S. Postal Service.

The core problem facing cities is that they are trying to manage their part of a sophisticated data-powered 21st-century delivery system with tools designed for the 1800s — and they are often trying to do it alone. Consumers can order groceries, clothes, and electronics with a click, but most cities only have a stripe of colored paint to manage truck parking at the curb. The Urban Freight Lab brings building managers, retailers, logistics and tech firms, and city government together to do applied research and develop advanced solutions.

Moving more goods, more quickly

We have reached the point where millions of people who live and work in cities purchase more than half of their goods online. This trend is putting tremendous pressure on local governments to rethink how they manage street curb parking and alley operations for trucks and other delivery vehicles. It also forces building operators to plan for the influx of online goods. A few years ago, building concierges may have received a few flower bouquets. Now many are sorting and storing groceries and other goods for hundreds of residents every week.

In the first quarter of 2016, almost 8 percent of total U.S. retail sales took place online. Surging growth in U.S. online sales has averaged more than 15 percent year-over-year since 2010. Black Friday web sales soared by 22 percent from 2015 to 2016.

Online shoppers’ expectations for service are also rising. Two out of three shoppers expect to be able to place an order as late as 5:00 p.m. for next-day delivery. Three out of five believe orders placed by noon should be delivered the same day, and one out of four believe orders placed by 4:00 p.m. or later should still be delivered on the same day.

City living and shopping is still all about location, location, location. People are attracted to urban neighborhoods because they prefer to walk more and drive less. Respondents in the 2015 National Multifamily Housing Council-Kingsley Apartment Resident Preferences Survey preferred walking to grocery stores and restaurants rather than driving by seven points. But this lifestyle requires merchants to deliver goods to customers’ homes, office buildings or stores close to where they live.

Smarter delivery systems

SDOT recently published Seattle’s first draft Freight Master Plan, which includes high-level strategies to improve the urban goods delivery system. But before city managers act, they need evidence to prove which concepts will deliver results.

To lay the groundwork for our research, an SCTL team led by Dr. Ed McCormack and graduate students Jose Machado Leon and Gabriela Giron surveyed 523 blocks of Seattle’s downtown (including Belltown, the commercial core, Pioneer Square and International District), South Lake Union and Uptown urban centers in the fall of 2016. They compiled GIS coordinates and infrastructure characteristics for all observable freight loading bays within buildings. Our next step is to combine this information with existing GIS layers of the city’s curbside commercial vehicle load zones and alleys to produce a complete map of Seattle’s urban delivery infrastructure.

In our first research project, the Urban Freight Lab is using data-based process improvement tools to purposefully manage both public and private operations of the Final-50-Feet space. The final 50 feet of the urban delivery system begins when a truck stops at a city-owned curb, commercial vehicle load zone or alley. It extends along sidewalks and through privately owned building freight bays, and may end in common areas within a building, such as the lobby.

One key issue is failed deliveries: Some city residents don’t receive their parcels due to theft or because they weren’t home to accept them. Could there be secure, common drop-off points for multiple carriers to use, attached to bus stops or on the sidewalk?

The most pressing issue is the lack of space for trucks to park and deliver goods downtown. It may be possible to use technology to get more use out of existing commercial vehicle load zones. For example, trucks might be able to use spaces now reserved exclusively for other uses during off-peak hours or seasons.

To analyze the fundamental problems in the urban logistics system, our research team will create process flow maps of each step in the goods delivery process for five buildings in Seattle. We will collect data and build a model to analyze “what if” scenarios for one location. Then we will pilot test several promising low-cost, high-value actions on Seattle streets in the fall of 2017. The pilots may involve actively managing city load zones and alleys to maximize truck use, or changing the way people use freight elevators.

By using information technologies and creative planning, we can make receiving online goods as efficient as ordering them — without clogging our streets or losing our packages.

Authors: Dr. Anne GoodchildBarbara Ivanov

Recommended Citation:
Goodchild, A., & Ivanov, B. (2016, December 20). More online shopping means more delivery trucks. Are cities ready? The Conversation. https://theconversation.com/more-online-shopping-means-more-delivery-trucks-are-cities-ready-67686.

Article

Where’s My Package? Common Carrier Freight Lockers Can Ease City Traffic and Prevent Failed Deliveries

URL: https://theconversation.com/wheres-my-package-common-carrier-freight-lockers-can-ease-city-traffic-and-prevent-failed-deliveries-108455

Publication: The Conversation

Publication Date: 2018

Summary:

Online shopping is a big convenience for many Americans, but porch piracy can ruin the experience. For example, Mikaela Gilbert lived in a row house in West Philadelphia while she studied systems engineering at the University of Pennsylvania. By her junior year, Gilbert had lost enough packages to thieves that she devised an elaborate three-pronged security strategy.

Her first line of defense was having online purchases shipped to a friend who lived in a high-rise apartment where a doorman secured incoming packages. She also sent orders to her parents’ house in New Jersey when she had a visit home planned. But both of those options were hugely inconvenient, so sometimes she routed deliveries to her place after texting her seven housemates to be on the lookout.

When Amazon installed branded delivery lockers near the center of campus, Gilbert began receiving packages there, which was less stressful than managing a small army of collaborators. But it limited her shopping to just one retailer. When Amazon didn’t have something she wanted, she had to fall back on her circle of friends.

Retailers delivering to a customers’ homes also want to avoid these situations. Research at our lab has identified a promising alternative: publicly accessible common carrier freight lockers where all retailers can leave packages for pickup.

So many stops, so little time
Like Amazon’s branded lockers, common carrier lockers are automated, self-service storage units that provide a secure location for customers to receive online purchases. However, any retailer or delivery firm can access them. Some private buildings have such lockers now, but those are only open to residents. Our study examined the effectiveness of locating them in public spaces in dense urban areas, where they can be available to everyone.

The University of Washington’s Urban Freight Lab is a structured research work group composed of leading retail, logistics and delivery firms. We partner with the Seattle Department of Transportation, collect and analyze data, and run pilot tests of promising solutions in Seattle’s Center City area. Our focus is on solving urban delivery issues in an age when e-commerce is exploding, city populations are expanding, and gridlock is reaching epic levels.

In its first report, published in early 2018, the Lab analyzed the “Final 50 Feet” of the urban goods delivery system – the last leg of the supply chain. It begins when trucks pull into a parking space and stop moving, whether at the curb, in an alley, or at a building’s loading dock or internal freight bay. From there, it follows delivery people inside urban towers, ending where customers receive their packages.

Researchers discovered two especially thorny challenges in this segment of the chain: extended “dwell time,” when trucks are parked in load/unload spaces too long, and failed first delivery attempts due to causes that include porch piracy. Solving these puzzles could reduce delivery costs, traffic congestion and crime rates, and improve online shoppers’ experiences.

Delivering packages one at a time to individual homes or offices is time-consuming and requires driving to multiple locations and parking in multiple spaces. It also results in failed first delivery rates of up to 15 percent in parts of some cities, according to some of our lab’s member companies. Instead, we decided to try creating delivery density in a single location right where the trucks unloaded.

Centralized lockers where people live and work
Accordingly, the Urban Freight Lab’s second research project pilot-tested placing a common carrier locker system in the 62-floor Seattle Municipal Tower in downtown Seattle’s financial district. This step cut the time required to make deliveries in the tower by 78 percent. The next question was where to locate more of these delivery density points, or “mini-distribution nodes,” as the study called them.

Amazon, which is headquartered in Seattle, had already approached regional transportation agency Sound Transit about locating its branded lockers at the agency’s Link light rail stations. But public stewards of the property – the Seattle Department of Transportation, Sound Transit and King County Metro – did not want to advantage one carrier or retailer over others. Instead, we suggested locating common carrier lockers.

The transit agencies saw that this could reduce delivery truck traffic in neighborhoods they served, easing congestion and reducing vehicle emissions. And their mobility hub policies aimed to create lively public spaces that offered not only multiple transportation modes but lots of convenient amenities.

In a survey of 185 riders at three transit stations, our lab’s third research study found strong interest in the lockers, with up to 67 percent of respondents at each station willing to use them and the vast majority willing to carry a package three to six blocks to do so. These responses, plus the fact that some 137,000 people lived within a 30-minute walk of the three stations, suggested that tens of thousands of Seattle residents would be willing to use common carrier lockers at those stations.

For retailers like Nordstrom, the lockers represent a potential solution to porch piracy and other glitches associated with online shopping. “Rather than leaving the package at a door, some carriers want customers to come to their location to collect the package, while others might redeliver,” Loren VandenBerghe, director of transportation for Nordstrom, told us. “Whatever the process, the customer has to track down the package. Instead, we’d prefer to get the package in our customer’s hands when they expect it.”

Researchers have developed criteria for selecting locker locations and chosen five possible sites at or near the transit stations for pilot testing. We have received funding from the U.S. Department of Energy to expand use of common carriers lockers in public spaces to a larger area in Seattle’s dense urban core and start actively managing the load/unload space network with new technology. Delivery drivers will be able to pull right up to lockers and unload goods, and riders can pick up their packages when they hop on or off a bus – making it much more convenient than waiting for a truck and scanning the street for porch pirates.

Authors: Dr. Anne GoodchildBarbara Ivanov

Recommended Citation:
Goodchild, A. (2018, December 18). Where’s my package? Common carrier freight lockers can ease city traffic and prevent failed deliveries. The Conversation. https://theconversation.com/wheres-my-package-common-carrier-freight-lockers-can-ease-city-traffic-and-prevent-failed-deliveries-108455

Article

How Many Amazon Packages Get Delivered Each Year?

URL: https://theconversation.com/how-many-amazon-packages-get-delivered-each-year-187587

Publication: The Conversation

Publication Date: 2022

Summary:

How many Amazon packages get delivered each year? – Aya K., age 9, Illinois

It’s incredibly convenient to buy something online, right from your computer or phone. Whether it’s a high-end telescope or a resupply of toothpaste, the goods appear right at your doorstep. This kind of shopping is called “e-commerce” and it’s becoming more popular each year. In the U.S., it has grown from a mere 7% of retail purchases in 2012 to 19.6% of retail and $791.7 billion in sales in 2020.

Amazon’s growing reach
For Amazon, the biggest player in e-commerce, this means delivering lots of packages.

In 2021 Amazon shipped an estimated 7.7 billion packages globally, based on its nearly $470 billion in sales.

In 2021 Amazon shipped an estimated 7.7 billion packages globally.

If each of these packages were a 1-foot square box and they were stacked on top of one another, the pile would be six times higher than the distance from the Earth to the Moon. Laid end to end, they would wrap around the Earth 62 times.

Back in the early 2010s, most things bought from Amazon.com were shipped using a third-party carrier like FedEx or UPS. In 2014, however, Amazon began delivering packages itself with a service called “Fulfilled by Amazon.” That’s when those signature blue delivery vans started appearing on local streets.

Since then, Amazon’s logistics arm has grown from relying entirely on other carriers to shipping 22% of all packages in the U.S. in 2021. This is greater than FedEx’s 19% market share and within striking distance of UPS’s 24%. Amazon’s multichannel fulfillment service allows other websites to use its warehousing and shipping services. So your order from Etsy or eBay could also be packed and shipped by Amazon.

The supply chain
To handle that many packages, shipping companies need an extensive network of manufacturers, vehicles and warehouses that can coordinate together. This is called the supply chain. If you’ve ever used a tracking number to follow a package, you’ve seen it in action.

People who make decisions about where to send vehicles and how to route packages are constantly trying to keep costs down while still getting packages to customers on time. The supply chain can do this very effectively, but it also has downsides.

More delivery vehicles on the road produce more greenhouse gas emissions that contribute to climate change, along with pollutants like nitrogen oxides and particulate matter that are hazardous to breathe. Traffic congestion is also a major concern in cities as delivery drivers try to find parking on busy streets.

Urban freight solutions
Are there ways to balance the increasing number of deliveries while making freight safe, sustainable and fast? At the University of Washington’s Urban Freight Lab, we work with companies like Amazon and UPS and others in the shipping, transportation and real estate sectors to answer questions like this. Here are some solutions for what we and our colleagues call the “last mile” – the last leg of a package’s long journey to your doorstep.

Electrification: Transitioning from gasoline and diesel vehicles to fleets of electric or other zero-emission vehicles reduces pollution from delivery trucks. Tax credits and local policies, such as creating so-called green loading zones and zero-emission zones for clean vehicles, create incentives for companies to make the switch.
Common carrier lockers: Buildings can install lockers at central locations, such as busy transit stops, so that drivers can drop off packages without going all the way to your doorstep. When you’re ready to pick up your items, you just stop by at a time that’s convenient for you. This reduces both delivery truck mileage and the risk of packages being stolen off of porches.
Cargo bicycles: Companies can take the delivery truck out of the equation and use electric cargo bicycles to drop off smaller packages. In addition to being zero-emission, cargo bicycles are relatively inexpensive and easy to park, and they provide a healthier alternative for delivery workers.

To learn more about supply chains and delivery logistics, check with your town or city’s transportation department to see if they are testing or already have goods delivery programs or policies, like those in New York and Seattle. And the next time you order something for delivery, consider your options for receiving it, such as walking or biking to a package locker or pickup point, or consolidating your items into a single delivery.

Package delivery can be both convenient and sustainable if companies keep evolving their supply chains, and everyone thinks about how they want delivery to work in their neighborhoods.

Authors: Dr. Anne GoodchildRishi Verma

Recommended Citation:
Goodchild, A. How many Amazon packages get delivered each year? The Conversation. https://theconversation.com/how-many-amazon-packages-get-delivered-each-year-187587

Paper

Ecommerce and Logistics Sprawl: A Spatial Exploration of Last-Mile Logistics Platforms

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URL: https://doi.org/10.1016/j.jtrangeo.2023.103692

Publication: Journal of Transport Geography

Volume: 112

Publication Date: 2023

Summary:

The rise of ecommerce helped fuel consumer appetite for quick home deliveries. One consequence has been the placing of some logistics facilities in proximity to denser consumer markets. The trend departs from prevailing discussion on “logistics sprawl,” or the proliferation of warehousing into the urban periphery. This study spatially and statistically explores the facility- and region-level dimensions that characterize the centrality of ecommerce logistics platforms. Analyzing 910 operational Amazon logistics platforms in 89 U.S. metropolitan statistical areas (MSAs) between 2013 and 2021, this study estimates temporal changes in distances to relative, population centroids and population-weighted market densities. Results reveal that although some platforms serving last-mile deliveries are located closer to consumers than upstream distribution platforms to better fulfill time demands, centrality varies due to facility operating characteristics, market size, and when the platform opened.

Ecommerce has transformed the “consumption geography” of cities. These transformations have major implications for shopping behaviors and retail channels, last-mile operations and delivery mode choice, the management and pricing of competing uses for street and curb space, and the spatial ordering and functional role of logistics land uses. In the latter case, researchers have observed a diversification of logistics platforms to more efficiently serve home delivery demand. These platforms range from “dark stores” and “microfullfilment centers” that fulfill on-demand deliveries and omni-channeled retail without a consumer facing storefront, multi-use urban distribution centers that convert unproductive sites (e.g., abandoned rail depots) to more lucrative land uses, and “microhubs” that stage transloading between cargo vans and e-bicycles suited for dense urban neighborhoods.

Logistics spaces play an important role in improving urban livability and environmental sustainability. Planning decisions scale geographically from the region-level to the curb. Facilities such as urban consolidation centers and loading zones can mitigate common delivery inefficiencies, such as low delivery densities and “cruising” for parking, respectively. These inefficiencies generate many negative externalities including climate emissions, air and noise pollution, congestion, and heightened collision risks, especially for vulnerable road users such as pedestrians and bicyclists. Limited commercial data has made it difficult, however, to observe spatial patterns with regards to ecommerce logistics platforms.

Using detailed proprietary data, this paper explores the evolving spatial organization of ecommerce logistics platforms. Given the company’s preeminence as the leading online retailer in the U.S., the paper presents Amazon as a case study for understanding warehousing and distribution (W&D) activity in the larger ecommerce space. Utilizing proprietary data on Amazon logistics facilities between 2013 and 2021, this research explores the geographic shape and explanatory dimensions of ecommerce within major U.S. metropolitan areas. In the following section, this study defines the state of research related to broader W&D land use and its implications to ecommerce’s distinct consumption geography. Afterwards, two methodologies for measuring logistics centrality are tested: a temporally relative barycenter-based metric, the prevailing method in literature, and another GIS-based, population-weighted service distance metric. The two measurements reveal nuances between facility- and region-level differences in the spatial organization of ecommerce platforms, which has yet to be fully researched. After presenting results from an exploratory regression analysis, this study discusses implications for future urban logistics land use and transport decisions.

Authors: Travis FriedDr. Anne Goodchild

Recommended Citation:
Fried, T., & Goodchild, A. (2023). E-commerce and logistics sprawl: A spatial exploration of last-mile logistics platforms. Journal of Transport Geography, 112, 103692. https://doi.org/10.1016/j.jtrangeo.2023.103692

Report

Mapping the Challenges to Sustainable Urban Freight

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Publication Date: 2022

Summary:

Just as there has been a push for more climate-friendly passenger travel in recent years, that same push is building for freight travel. At the same time ecommerce is booming and goods delivery in cities is rising, sustainability has become a policy focus for city governments and a corporate priority for companies.

Why? Cities report being motivated to be responsive to residents, businesses, and the goals of elected leaders. Companies report being motivated by cost reduction, efficiency, branding and customer loyalty, and corporate responsibility.

For its part, Amazon in 2019 pledged to become a net-zero carbon business by 2040. In the wake of that pledge, Amazon financially supported this Urban Freight Lab research examining two key questions:

What is the current state of sustainable urban freight planning in the United States?
What are the challenges to achieving a sustainable urban freight system in the United States and Canada?

Because the research literature reveals that denser, more populous cities are the areas most impacted by climate change, we focused our analysis on the 58 cities representing the largest, densest, and fastest-growing cities in the U.S. found within the nation’s 25 largest, densest, and fastest-growing metro areas. Our population, growth, and density focus resulted in heavy concentration in California, Texas, and Florida and light representation in the Midwest.

Within those 58 cities, we reviewed 243 city planning documents related to transportation and conducted 25 interviews with public and private stakeholders. We intentionally sought out both the public and private sectors because actors in each are setting carbon-reduction goals and drafting plans and taking actions to address climate change in the urban freight space.

In our research, we found that:

The overwhelming majority of cities currently have no plans to support sustainable urban freight. As of today, ten percent of the cities considered in this research have taken meaningful steps towards decarbonizing the sector.
Supply chains are complex and the focus on urban supply chain sustainability is relatively new. This reality helps explain the myriad challenges to moving toward a sustainable urban freight system.
For city governments, those challenges include a need to adapt existing tools and policy levers or create new ones, as well as a lack of resources and leadership to make an impact in the industry.
For companies, those challenges include concerns about the time, cost, technology, and labor complexity such moves could require.

“Sustainability” can mean many things. In this research, we define sustainable urban freight as that which reduces carbon dioxide emissions, with their elimination—which we refer to as decarbonization—as the ultimate end goal. This definition represents just one environmental impact of urban freight and does not include, for example, noise pollution, NOx or SOx emissions, black carbon, or particulate matter.

We define urban freight as last-mile delivery within cities, including parcel deliveries made by companies like Amazon and UPS and wholesale deliveries made by companies like Costco and Pepsi. We do not include regional or drayage/port freight as those merely transit through cities and face distinct sustainability barriers.

Authors: Urban Freight Lab

Recommended Citation:
Urban Freight Lab (2022). Mapping the Challenges to Sustainable Urban Freight.

Student Thesis and Dissertations

Modeling of Urban Freight Deliveries: Operational Performance at the Final 50 Feet

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URL: http://hdl.handle.net/1773/47033

Publication Date: 2021

Summary:

The demand for goods and services is rapidly increasing in cities, in part due to the rise in online shopping and more varied delivery options. Cities around the world are experiencing an influx of goods pickup and delivery activities. The movement of goods within urban areas can be very constraining with high levels of congestion and insufficient curb spaces. Pick-up and delivery activities, specifically those that are out of vehicle activities, encompass a significant portion of urban goods movement and inefficient operations can negatively impact the already highly congested areas and truck dwell times. This dissertation aims to provide insights and data-driven approaches to support freight plans in various cities around the globe with a focus on urban freight deliveries. To accomplish this goal, this dissertation first proposes to discover the current delivery process at the final 50 feet by creating value stream maps that summarize the flow of delivery activities and times, and time variations between activities. The map will be based on the data collected from five freight-attracting buildings in downtown Seattle. Secondly, this research explores contributing factors associated with dwell time for commercial vehicles by building regression models. Dwell time, in this study, is defined as the time that delivery workers spend performing out-of-vehicle activities while their vehicle is parked. Finally, this dissertation predicts the total time spent at the final 50 feet of delivery, including dwell times and parking-related times through discrete event simulations for various “what if” delivery scenarios. Multi-objective simulation-based optimization algorithms were further used to discover the optimal numbers of parking and building resources (e.g. number of on and off-street parking capacity, number of security guards or receptionists). This aims to better understand how increased deliveries in urban cities can impact the cost distributions between city planners, building managers, and delivery workers. This will also identify the areas for improvement in terms of infrastructure and resources to better prepare for the future delivery demands based on various scenarios.

Authors: Haena Kim

Recommended Citation:
Kim, Haena (2021). Modeling of Urban Freight Deliveries: Operational Performance at the Final 50 Feet. University of Washington Ph.D. Dissertation.

Paper

A Mobile Application for Collecting Task Time Data for Value Stream Mapping of the Final 50 Feet of Urban Goods Delivery Processes

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URL: https://doi.org/10.1177%2F1541931218621410

Publication: Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Volume: 62

Pages: 1808-1812

Publication Date: 2018

Summary:

Delivery options have become very diverse with online shoppers demanding faster delivery options (e.g, 2-day delivery, same day delivery options) and more personalized services. For this reason, transportation planners, retailers, and delivery companies are seeking ways to better understand how best to deliver goods and services in urban areas while minimizing disruption to traffic, parking, and building operations. This includes understanding vertical and horizontal goods movements within urban areas.

The goal of this project is to capture the delivery processes within urban buildings in order to minimize these disruptions. This is achieved using a systems approach to understanding the flow of activities and workers as they deliver goods within urban buildings. A mobile application was designed to collect the start and stop times for each task within the delivery process for 31 carriers as they deliver goods within a 62-story office building.

The process flow map helped identify bottlenecks and areas for improvements in the final segment of the delivery operations: the final 50 feet. It also highlighted consistent tasks conducted by all carriers as well as differences with given carrier type. This information is useful to help decision-makers plan appropriately for the design of future cities that encompass a variety of delivery processes.

Authors: Haena KimDr. Anne Goodchild, Linda Ng Boyle

Recommended Citation:
Kim, Haena, Linda Ng Boyle, and Anne Goodchild. (2018) "A Mobile Application for Collecting Task Time Data for Value Stream Mapping of the Final 50 Feet of Urban Goods Delivery Processes." In Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 62(1), 1808–1812. https://doi.org/10.1177/1541931218621410

Article

Deliver it All: In an Age of Expanding Online Commerce, Is Home Delivery Greener Than Sending Full Truckloads of Goods to Stores and Then Customers Driving to Them?

URL: http://www.scmr.com/article/deliver_it_all

Publication: Supply Chain Management Review

Pages: 20-26

Publication Date: 2016

Summary:

In an age of expanding online commerce, is home delivery greener than sending full truckloads of goods to stores and then customers driving to them? A detailed regional study finds compelling answers.

Readers who were teenagers in the 1980s may remember driving to a Sam Goody store to buy music. You probably also remember your disappointment when sometimes the tape or CD wasn’t in stock when you arrived. Perhaps you returned to your car and headed for Tower Records to try your luck there.

Your kids would probably find this story inconceivable today. The advent of the internet has profoundly altered consumer expectations. Immediate gratification is getting closer by the day; you can now obtain your favorite song in seconds, and order and receive physical goods in as little as a few hours in some urban areas.

Today’s ninth-grader expects to find any product she wants in seconds and order it right away on her smartphone. What’s more, she expects that the order will be accurate, complete, well-packed, and easy to return if desired.

Authors: Dr. Anne GoodchildBill Keough, Erica Wygonik

Recommended Citation:
Goodchild, Anne Victoria, Erica Wygonik, and Bill Keough. "Deliver it all." Supply Chain Management Review (2016).